EDD taking money from my SDI to cover UI overpayment - what's happening?
I just checked my SDI payments this morning and saw a notification saying "$107.57 has been withheld from your benefits and credited to your Overpayment(s)." This is freaking me out because I didn't know I had any SDI overpayments! Here's the backstory: I was on UI earlier this year, then had to transition to SDI in March due to a health condition. During that transition period, there was a week that was supposed to be my last UI week, followed by my SDI waiting period week. I certified everything accurately and even had a call scheduled with an EDD rep to make sure the transition was handled correctly. Somehow, before my scheduled call, EDD randomly paid me UI benefits for that second week (the waiting period week). When I finally had my call, the EDD rep told me it was THEIR mistake, not mine. He said he'd document everything in my file and assured me I wouldn't have to repay anything since it was EDD's error. Fast forward to last month - I received a notice of determination stating I didn't qualify for that week's UI payment (which I already knew). Shortly after, I got an overpayment notice. What happened to the rep's promise that I wouldn't need to repay anything? Now it looks like they're taking money directly from my SDI payments to cover this UI overpayment? Is that even legal? Has anyone experienced something similar? I'm really confused about my rights in this situation and what I should do next.
29 comments


LilMama23
Welcome to EDD hell! Yes they CAN take money from ur SDI to cover UI overpayments, its all the same department in their eyes. The right hand never knows what the left is doing there. I had almost the exact same thing happen last year - promised by a rep I wouldn't owe anything then BAM overpayment notice. Called back and got a completely different story from a different rep. They'll keep taking money until its paid unless you file an appeal or waiver request.
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Aisha Patel
•Ugh, that's so frustrating! Is there any way to fight this? The rep was so clear that I wouldn't owe anything since they made the mistake.
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Dmitri Volkov
You still have options here. What you're experiencing is called an "offset" where EDD can legally withhold money from current benefits to pay past overpayments. However, since you were told by a representative that you wouldn't have to repay the amount, you should request an overpayment waiver. You can find the DE 1446W form on the EDD website to request a waiver based on "administrative error" - which is exactly what happened in your case. If the representative documented your case as promised, those notes should support your waiver request. You'll need to submit this ASAP as there are time limitations. For the payment question - yes, waiting for the Collection Notice to pay online is completely acceptable and won't be considered late payment as long as you pay within the timeframe specified on that notice.
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Aisha Patel
•Thank you so much for this detailed information! I had no idea about the waiver form. I'll download it right away and submit it. Do you know how long they typically take to process these waiver requests? Should I expect them to continue taking money from my SDI payments while the waiver is being reviewed?
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Gabrielle Dubois
I went through something similar this January. If you want to stop them from offsetting more of your SDI payments while your waiver request is being processed, call and request a temporary halt to collections. Make sure to mention that you were explicitly told by an EDD representative that you wouldn't need to repay this amount due to their error. Honestly, calling EDD is the biggest headache - I spent 3 days trying to get through before I finally got to speak with someone who could help with my overpayment situation. The hold times are ridiculous, and half the time you get disconnected after waiting for an hour.
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Tyrone Johnson
•I had the same calling nightmare but found a service called Claimyr that actually got me through to EDD in about 15 minutes instead of days of trying. It costs money but saved me so much stress when dealing with my overpayment issue. They have a video demo at https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd that shows how it works. Their website is claimyr.com if you want to check it out. Totally worth it when you need to talk to someone at EDD urgently.
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Ingrid Larsson
If you have the name of the rep who told you that you wouldn't have to repay, definitely include that in your waiver request! Also, did you save any documents or communications from that initial conversation? Those will be crucial for your case. And YES - they absolutely can and will take money from your SDI to pay UI overpayments. It's all EDD, and they can offset from any benefit program to cover overpayments in another program. It's in the fine print that most people never read. One thing to be aware of: if you're filing a waiver, do it IMMEDIATELY. There's a limited window, and if you miss it, you'll be stuck paying the full amount regardless of whose fault it was.
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Carlos Mendoza
•this is why i ALWAYS record my calls with EDD (california is 2-party consent so i tell them im recording lol) cuz they say one thing then do another!!! been burned too many times
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Zainab Mahmoud
I had a similer thing happn to me but with Paid Family Leave. they took like $300 from my PFL to pay back sum unemployment overpayment from like a year before!! No warning just a letter AFTER they already took the money! Is so annoying how they dont even need to ask permision to take ur money ðŸ˜
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Aisha Patel
•Did you try to appeal it or just let them take the money? I'm trying to figure out if it's even worth fighting or if I should just let them take the repayment and be done with it.
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Dmitri Volkov
To answer your follow-up question: waiver processing times vary, but it generally takes 30-45 days. Unfortunately, yes, they will likely continue offsetting your benefits while the waiver is pending UNLESS you specifically request a temporary halt to collections as mentioned by another commenter. One important thing to note: if you do get the waiver approved and they've already collected some money through offsets (like that $107.57 they already took), they'll have to refund that amount to you. So keep careful track of all amounts deducted.
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LilMama23
•Is this for real?? I never got back the $$ they took from my benefits even after my waiver was approved! Now I'm gonna have to call them AGAIN 🙄
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Ava Williams
When I had a similar problem - though mine was a mix-up between regular SDI and pregnancy disability - I found that bringing up the specific California Unemployment Insurance Code Section 1375 was helpful. This code section discusses when overpayments can be waived due to administrative error. Just mentioning this specific code when I talked to representatives seemed to get their attention that I knew my rights. And yes, to echo what others have said, you absolutely need to request that temporary halt to collections while your waiver is being processed. Otherwise, they'll keep taking money and then you'll have to go through another process to get it refunded if your waiver is approved.
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Aisha Patel
•Thank you so much for mentioning this specific code section! That's incredibly helpful. I'll definitely bring that up when I call. I had no idea there was an actual code section that covers administrative errors.
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Carlos Mendoza
ok so everyone saying file a waiver is right BUT also the letter about overpayment should have info about appealing the determination itself!!! might want to do BOTH just to be safe. appeals have strict deadlines tho like 30 days i think?? check your notice
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Ingrid Larsson
•This is a good point. The waiver doesn't contest that an overpayment occurred - it just argues you shouldn't have to pay it back. An appeal contests the determination itself. Since the EDD rep told you it was their error, a waiver is probably your best bet at this point, especially if the appeal deadline has passed.
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Zainab Mahmoud
i didnt fight it cuz i heard its almost impossible to win against EDD!!! just let them take the money and moved on with my life. not worth the stress honestly
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Gabrielle Dubois
Update on waiver timelines based on my recent experience: I submitted my waiver in late 2024 and it took almost 60 days to process, not the 30-45 days others mentioned. The EDD is still experiencing significant backlogs. Just want you to have realistic expectations about timing. Also, make sure you keep certifying for your SDI benefits as normal throughout this whole process! That's critical - don't let the overpayment issue disrupt your current benefit payments.
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Aisha Patel
•Thanks for the update on timing. Looks like I need to be prepared for a long wait. And yes, I'm definitely continuing to certify as normal for my SDI benefits. My medical condition is expected to last through September, so I can't afford any disruptions to my payments.
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Dylan Cooper
Just want to add something that might help - when you call EDD to request that temporary halt to collections, make sure you get the representative's name and employee ID number. Write down the date and time of your call too. I learned this the hard way when a rep told me one thing over the phone but then nothing was actually done in my file. Also, if you still have access to your UI Online account, check if there are any notes or case details from your original conversation where the rep said you wouldn't have to repay. Sometimes they do document these calls in your online account under "Contact History" or something similar. Having that documentation will really strengthen your waiver request. Good luck with this - it's frustrating but definitely worth fighting if you were explicitly told it was EDD's error!
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Victoria Brown
•This is such great advice! I wish I had known about getting the rep's name and ID number earlier. I'm definitely going to do this when I call about the temporary halt. Do you know if there's a specific department or phone number that handles collection halts, or do I just call the main EDD number and ask to be transferred? I want to make sure I'm talking to the right person who can actually make this happen.
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Oliver Zimmermann
•You'll want to call the main EDD number (1-800-300-5616) and when you get through, tell them you need to speak with someone about "collection actions" or "overpayment collections." They should be able to transfer you to the right department. In my experience, sometimes the first person you talk to can handle it, but other times they'll need to transfer you to a collections specialist. The key is being very specific about what you need - say something like "I need to request a temporary halt to benefit offsets while my overpayment waiver is being processed." Having that exact language seems to help them route you to the right person faster.
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Butch Sledgehammer
I'm dealing with something very similar right now! EDD has been taking money from my SDI benefits to cover what they claim is a UI overpayment from last year. What's really frustrating is that I was also told by multiple reps that the overpayment was due to their system error and wouldn't be my responsibility. Based on what I've learned from my own experience and reading through these responses, here's what I'd recommend: definitely file that DE 1446W waiver form immediately, and make sure to document everything - dates of calls, rep names if you have them, and any promises made. I've been keeping a detailed log of every interaction. One thing I discovered that might help you - if you log into your EDD account online, sometimes there are case notes from previous calls that can support your waiver request. Also, when you call about the temporary collection halt, ask them to email you a confirmation of the request. I learned this after my first call where nothing actually got processed even though the rep said it would be handled. The whole process is incredibly stressful, especially when you're already dealing with a medical condition and relying on those SDI payments. Hang in there and don't give up - it sounds like you have a strong case since you were explicitly told it was their mistake!
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Justin Evans
•Thank you for sharing your experience and all the practical tips! It really helps to know I'm not alone in this situation. I'm definitely going to ask for email confirmation when I call about the collection halt - that's such a smart idea. The stress of dealing with this on top of my health issues has been overwhelming, but reading everyone's responses here gives me hope that I can actually fight this successfully. I'll start working on that waiver form today and make sure to include every detail I can remember from that original call where they promised I wouldn't owe anything.
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Savannah Glover
I'm so sorry you're going through this - it's incredibly frustrating when EDD makes errors and then expects you to pay for their mistakes! I just went through a similar situation where they were offsetting my disability benefits for an overpayment that wasn't even my fault. A few things that really helped me: First, definitely submit that DE 1446W waiver form ASAP - others have mentioned it but I can't stress enough how time-sensitive this is. When I filled mine out, I made sure to include every single detail about the rep who told me I wouldn't owe anything, including approximate dates and times of calls. Second, when you call about halting collections, be prepared for a long wait but don't give up. I had to call three times before I got someone who actually processed my request properly. Each time I made sure to get their name and asked them to repeat back exactly what they were noting in my file. One thing I learned the hard way - even if they approve your waiver, it can take weeks for them to stop the automatic offsets. So definitely push for that temporary halt while everything is being reviewed. The whole system is so backwards but you absolutely have rights here, especially since you were explicitly told it was their error. Stay strong and keep fighting it!
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Isabel Vega
•Thank you so much for the encouragement and detailed advice! It's really reassuring to hear from someone who successfully went through this process. I'm definitely going to be persistent with the calls - three times seems to be the magic number based on what you and others have shared. I'm curious, when you submitted your DE 1446W form, did you send it online, by mail, or fax? I want to make sure I use the method that gets processed fastest. Also, do you remember roughly how long it took from when you requested the collection halt until they actually stopped taking money from your benefits? I'm trying to prepare mentally for how long this might drag on while still staying hopeful that it will get resolved in my favor.
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Yara Sayegh
I'm really sorry you're dealing with this mess - EDD's lack of consistency between representatives is absolutely maddening! What you're describing with the offset from SDI to cover UI overpayment is unfortunately very common, but you definitely have options to fight it. From what I've seen in similar cases, your situation sounds like a strong candidate for an overpayment waiver since you have documentation (or at least verbal confirmation) that an EDD rep acknowledged it was their error. The key is acting fast - those DE 1446W forms have strict deadlines. One thing I'd add to the great advice already given: when you call about the temporary collection halt, try calling right when they open (8am) for the best chance of getting through quickly. Also, if you have any emails, letters, or even text confirmations from that period when you were transitioning from UI to SDI, gather all of that as supporting evidence for your waiver. The fact that they paid you for a week you didn't even certify for really strengthens your case that this was administrative error on their part. Don't let them intimidate you into just accepting this - you have legitimate grounds to challenge it. Keep us updated on how the waiver process goes!
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Yara Sabbagh
•Thank you for the tip about calling right at 8am - that's really smart! I hadn't thought about timing my calls strategically. I'm gathering all my documentation now and you're right that having them pay me for a week I didn't even certify really does make this seem like a clear administrative error. It's encouraging to hear that my case sounds strong for a waiver. I'll definitely keep everyone posted on how this goes - this community has been incredibly helpful and I know others are dealing with similar situations. Fingers crossed that EDD actually follows through on fixing their own mistake this time!
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Gianni Serpent
This is exactly the kind of nightmare situation that makes dealing with EDD so stressful! I'm a newcomer to this community but have been following similar cases, and I wanted to add a few thoughts based on what I've been learning. First, definitely document EVERYTHING from this point forward - dates, times, representative names, confirmation numbers, anything they tell you. It sounds like you're already dealing with the consequences of not having that initial conversation properly documented, so don't let that happen again. Second, I've seen people mention that when you submit the DE 1446W waiver form, you should also include a cover letter explaining the situation in detail. Don't just rely on the form fields - spell out the entire timeline, including the fact that you were explicitly told it was EDD's error and wouldn't be your responsibility. The offset from SDI to cover UI overpayments is unfortunately legal, but what's NOT okay is them going back on their word when a rep told you it was their mistake. That's exactly what the waiver process is designed to address. Stay strong and don't give up! From everything I've read here, your case sounds like it has merit. The system is broken but there are ways to fight back when you know your rights.
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