I just wanted to add one more thing - make sure to document everything. Take screenshots of your submitted SAR7 in BenefitsCal, write down the dates/times you called, names of anyone you spoke with, etc. If there is a problem with your March benefits, having this documentation will help you if you need to file for a fair hearing to get retroactive benefits. CalWORKs is required to follow certain timelines for processing your paperwork, and if they fail to do so but you submitted on time, you have rights to appeal any benefit interruptions.

I'm so sorry you're going through this stress! I had a similar situation a few months ago where my SAR7 got stuck in processing limbo. What really helped me was calling first thing in the morning right when the office opens (usually 8am) - that's when you're most likely to get through to someone. Also, if you have your confirmation number from when you submitted online, have that ready when you call because it helps them locate your case faster. The good news is that since you submitted before your deadline, your benefits should technically continue even if they haven't finished processing yet. Keep us posted on how it goes - we're all rooting for you!

That Claimyr service I mentioned earlier literally saved me from giving up on getting through to CalWORKs. I had tried for THREE DAYS to reach someone about switching to direct deposit. Just a quick follow up - once I got through and filled out the direct deposit form, it took effect on my next benefit month. No problems since then! My case worker also told me they're starting to recommend direct deposit to everyone now because of all the skimming.

UPDATE: I finally got through to my worker!!! She's sending me the direct deposit form and said once I get it back to them it should be set up in time for my next month's payment. She actually said they're encouraging people to switch to direct deposit now because of all the EBT theft happening. Thanks everyone for your help and advice!!!

Hey! I just went through this exact situation 6 months ago when my restaurant job went from full-time to on-call. You absolutely can and should apply for both programs right now! Don't wait for your first reduced paycheck - I made that mistake and it delayed everything by weeks. A few things that really helped me: 1. Get everything in writing from your employer about the schedule change - even a text or email helps 2. When you apply online through BenefitsCal, be super clear in the comments section that your income is about to drop significantly 3. Ask specifically about expedited CalFresh during your phone interview - with 2 kids you'll probably qualify and get food benefits within days One thing nobody mentioned - if you're having trouble reaching your worker later on, you can also walk into your county office. I know it's a pain but sometimes it's the only way to get someone to actually look at your case. Good luck mama, you got this! 💪

I'm going through something similar right now! My hours got cut from 35/week to maybe 15-20 and it's been really stressful. One thing I learned is that you should definitely apply online through BenefitsCal.org first, but also try to schedule an in-person appointment at your county office if possible. The workers there can sometimes explain things better than trying to figure it out over the phone. Also, since you mentioned you're a single mom with 2 kids, make sure you ask about the Maximum Aid Payment (MAP) for your family size when you apply for CalWORKs. With variable income from on-call work, some months you might get more assistance and some months less, but they calculate it based on your household size and county. One more tip - start keeping a simple notebook or phone notes of every hour you work and every dollar you earn. It makes reporting so much easier later on. The county workers really appreciate when you come prepared with organized records!

UPDATE: Finally got through to my worker! I used that Claimyr service someone mentioned and it actually worked - got through in about 30 minutes instead of being on hold forever. My worker is expediting my claim because I have my rent due notice. She said there's been a huge increase in EBT theft in Fresno lately. She's also referring me to the Housing Support Program for emergency assistance while my claim is processed. THANK YOU everyone for the advice! I'm still stressed but at least I know what to do now. Will update when I hear about my claim.

So glad you got through to your worker and are making progress! This is exactly why we need to share information in this community - your experience will help others who face the same situation. One more tip while you're waiting: document EVERYTHING with photos and timestamps. Take pictures of your rent due notice, screenshot all your communications with your worker, and keep a log of every phone call you make. If there are any delays or issues with your claim, this documentation will be crucial. Also, once you get your benefits restored, consider asking your worker about setting up direct deposit for future payments if it's available in your county. Some people have found it's safer than using the EBT card for cash benefits, though I know not all counties offer it yet. Hoping you get your money back quickly! Keep us posted on how the Housing Support Program works out too.

Thanks everyone for all your help! I was finally able to reach my worker today and file the paperwork for the stolen benefits. She confirmed I can get my Cash Aid through direct deposit (thanks for the form name @helpful_person!) but CalFresh has to stay on EBT. I'm filling out the direct deposit form today and also filed a police report. Fingers crossed I get the stolen money back soon, but at least I know how to prevent this from happening again!

I'm so sorry this happened to you! EBT theft is unfortunately way too common. I just wanted to add that when you do switch to direct deposit for your Cash Aid, keep your EBT card in a safe place at home as a backup - sometimes there can be delays with direct deposits and having the card as a fallback can be helpful. Also, once you get your replacement benefits, consider splitting them between your bank account (Cash Aid) and keeping just a small amount on the EBT card for emergencies. Stay strong mama, you're doing everything right by being proactive about this!