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Keisha Johnson

Facing homelessness after hotel rate increase - can CalFresh or CalWORKs help my family?

My family (me, husband, and 2 kids) has been staying at the Sunview Inn for almost 7 months now. It was affordable and felt safe with indoor hallways and security cameras. Last month, they changed management and renamed it to "Valley Vista Suites" - now they've jacked our weekly rate from $425 to $670! We're already struggling to make ends meet and there's no way we can afford this increase. We're 3 days away from having to leave and I'm terrified of living in our car with the kids. We get some CalFresh benefits ($580/month) but that barely covers our food. Is there any emergency assistance through welfare that could help us with housing? Maybe an emergency voucher program or something to help us get into an apartment? Our credit isn't great but we both work part-time. Any advice would be so appreciated...we're desperate.

Paolo Longo

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Check with your county immediately for the Housing Support Program through CalWORKs. They can sometimes help families facing homelessness. Call them ASAP and explain your situation as an emergency. There's also Homeless Assistance which can provide temporary shelter payments if you qualify for CalWORKs.

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Thank you! I didn't realize CalWORKs had housing help. Do I need to be on CalWORKs already or can I apply just for the housing part?

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CosmicCowboy

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I went thru this last year. You need to apply for CalWORKs if your not already on it. They have something called Homeless Assistance that can help with deposit and maybe first months rent, or they might be able to pay for motel for a short time while you find something. But theres usually a waiting list for anything good. Also try calling 211 they have other resources sometimes.

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Thanks for sharing your experience. We're not on CalWORKs yet, just CalFresh. I'll try calling 211 right now and will look into applying for CalWORKs tomorrow.

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Amina Diallo

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Definitely apply for CalWORKs immediately. Since you mentioned you both work part-time, you might qualify for cash aid depending on your income levels. For a family of 4 in 2025, the income limit is around $4,860 gross monthly income. The Housing Support Program (HSP) and Homeless Assistance Program can help with: - Temporary shelter payments - Security deposits - Utility deposits - Moving expenses - Temporary rental assistance Make sure to specifically tell them you're at imminent risk of homelessness due to the hotel rate increase. Bring documentation of the rate change if possible. They prioritize families with children.

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Oliver Schulz

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This is super helpful info, thanks. I didn't know CalWORKs had so many housing programs.

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Thank you for the detailed info! Our combined income is about $3,200/month so sounds like we might qualify. I'll get all our pay stubs together and try to print out our hotel receipts showing the rate increase.

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DONT WASTE YOUR TIME calling the regular numbers!!!!! I was in a similar situation last year and spent DAYS trying to reach someone in the emergency housing department. The regular workers don't know anything about the emergency programs and just transfer you around in circles. You need to talk to a HOMELESS ASSISTANCE specialist directly and they never answer their phones!!!!

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Javier Cruz

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Yep this is so true. Getting through to actual helpful people at the county is like winning the lottery. I just gave up after trying for weeks. The system is broken...

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Ugh that sounds frustrating! Was there any way you finally got through to someone who could actually help?

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Emma Wilson

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Sorry about your situation. Have you tried Claimyr? I was in a similar spot last year trying to get emergency benefits and was getting nowhere with the regular county phone lines. Claimyr helped me get through to an actual person at CalWORKs in about 15 minutes instead of waiting on hold for hours. They have a video showing how it works here: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 and the website is claimyr.com. It was the only way I could actually talk to a specialist who knew about the emergency housing programs.

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I've never heard of that service before. Does it cost money? We're really tight on funds right now but I'm desperate to talk to someone who can actually help.

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Emma Wilson

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It does cost something, but it was worth it for me because I was about to get evicted and needed to talk to someone immediately. They basically call the county for you and when they get a real person, they connect you. Much better than trying to call for days and getting nowhere.

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Amina Diallo

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Regarding your question about applying for just the housing part - unfortunately no, the Housing Support Program and Homeless Assistance are benefits tied to CalWORKs eligibility. BUT, apply for CalWORKs right away and make sure to check the box indicating you're homeless or at risk of homelessness. This should fast-track your application. Also, ask specifically about Emergency Assistance - some counties can process emergency applications in as little as 3 days when there's imminent homelessness with children involved.

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I'll definitely make sure to check that box and emphasize our situation. I'm going to try to apply online tonight after the kids go to sleep. Thanks for the advice about Emergency Assistance - I'll specifically ask about that.

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Oliver Schulz

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Not sure if this helps but when my sister got evicted she went to a place called Family Resource Center and they helped her get emergency housing while waiting for her CalWORKs to be approved. Maybe check if there's one in your area?

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I hadn't thought about that. I'll Google to see if there's a Family Resource Center nearby. Thanks for the suggestion!

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CosmicCowboy

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Just want to mention - make sure when you apply that you report your EXACT income correctly. If you estimate wrong or leave anything out they'll deny you and you'll have to start over. Also bring your kids birth certificates and ID for everyone if you go in person. They're super strict about documentation.

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That's good to know. My husband gets paid in cash sometimes from his landscaping job. I'll make sure we document everything carefully.

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Paolo Longo

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Also, while you're figuring out the CalWORKs side, if your income is low enough you might qualify for an increase in your CalFresh benefits. $580 seems low for a family of 4 if you're both only working part-time. When was your last recertification? Any change in income should be reported and could potentially get you more food benefits, which would free up some money for housing.

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We just did our SAR7 about a month ago, but I think we reported our income when my husband was getting more hours. They've cut his schedule back since then, so maybe we should report that change?

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Amina Diallo

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Yes, absolutely report the decrease in your husband's hours! If it's a change of more than $100/month, you should report it mid-period (even outside your SAR7 cycle) because it could increase your benefits. This is called a "Voluntary Mid-Period Report" and it can only help you, never reduce your benefits. Regarding everyone's advice about emergency housing - I'd also recommend documenting everything about your current situation. Take pictures of any notices about the rate increase, save text messages, emails, etc. The more documentation you have showing the emergency nature of your situation, the better your chances of getting expedited help.

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Thank you! I didn't know we could report decreased income between SAR7 reports. I'll definitely do that along with the CalWORKs application. And great advice about documenting everything - I'll take photos of the new rate sheet they posted at the front desk.

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Javier Cruz

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the whole system is designed to wear you down so you give up. they make it impossible to reach anyone and when you finally do they tell you that you filled out the wrong form or are missing some obscure document. i waited 11 WEEKS to get approved for emergency assistance and by then i'd already had to sleep in my car with my kid for a month. hate to be negative but prepare yourself for a battle

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Paolo Longo

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I understand your frustration with the system, but it doesn't help to discourage someone who's actively seeking help. The process CAN work, especially when you know what to ask for and which documents to bring upfront.

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I'm sorry that happened to you. I'm really scared of ending up in our car with the kids, especially with winter coming. I'm going to try everything I can and hope I can get through to someone who will help.

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UPDATE: I wanted to let everyone know what's happened. I tried calling the county office all morning yesterday with no luck. Finally used that Claimyr service someone mentioned, and they got me through to an Emergency Response worker! The worker took all our info and said we qualify for temporary housing assistance while our full CalWORKs application is processed. They're sending us paperwork today and said we might be able to get help with the hotel for up to 16 days while we look for something permanent. They're also connecting us with a housing navigator who can help us find an apartment that will work with our budget. I'm still stressed but at least feel like we have some options now. Thank you all for your advice!

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That's such great news! I'm so relieved you got through to someone who could actually help. The 16 days should give you enough breathing room to find something more permanent. Having a housing navigator makes a huge difference - they know which landlords work with families getting assistance and can help negotiate move-in costs. Wishing you and your family the best of luck with finding a new place!

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Faith Kingston

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So happy to hear you got connected with someone who could help! That's exactly what the emergency system is supposed to do - provide that bridge assistance while you get on your feet. Make sure to stay on top of any paperwork deadlines they give you, and definitely take advantage of the housing navigator. They often have relationships with landlords who are willing to work with families receiving assistance. Keep us posted on how things go with finding a permanent place!

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