Locked out of apartment with kids - Will CalFresh county workers help with emergency housing?
I'm desperate right now. My landlord gave me an eviction notice because I'm behind on rent (about $3800 for 2 months), but then he just changed the locks BEFORE the legal process finished! Me and my 3 kids (ages 4, 6, and 9) have been staying at a Budget Inn for the last 2 weeks and my savings are almost gone. All our clothes, furniture, school stuff - everything is still inside the apartment. I have active CalFresh benefits but I'm wondering if the same county workers can help with this housing emergency? I've called the county TWICE and they keep saying someone from "Homeless Assistance" or "Housing Support" will call me back within 24 hours but nobody ever does! My caseworker never answers or returns messages either. Does anyone know if CalFresh/county can actually help with emergency housing when you have kids? Or is there another department I should be contacting directly instead of waiting for callbacks? The hotel is $109/night and I can't keep this up much longer. Also - is what my landlord did even legal? He didn't go through the sheriff or anything, just changed locks after the date on his notice.
20 comments


Landon Morgan
what your landlord did is DEFINITELY illegal!! thats a self help eviction and its against the law in california. only a sheriff can actually remove you after a court order. call legal aid ASAP!!! they can help you get back in your apartment right away! as for calfresh workers helping with housing - kinda. they're usually different departments but same building. you need to specifically ask for the HOUSING SUPPORT PROGRAM (HSP) or HOMELESS ASSISTANCE PROGRAM. dont wait for callbacks, call the main number and tell them its an emergency with kids involved. be super specific that you've been illegally locked out. if you have calworks too (cash aid) you qualify for immediate homeless assistance. if just calfresh, it depends on your county but most have emergency programs for families.
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Ellie Perry
•Thank you so much! I don't have CalWorks, just CalFresh. Do you know what number to call for Housing Support Program directly? The main county line just transfers me to the same voicemail every time.
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Teresa Boyd
I'm so sorry this is happening to you and your children. The previous commenter is correct - what your landlord did is called an "illegal lockout" and is against California law. A formal eviction requires court proceedings and only the sheriff can remove you. Regarding county assistance: CalFresh and housing programs are separate, but often administered by the same county agency. Here's what you should do: 1. Contact your local Legal Aid immediately (Google "Legal Aid" + your county). They can help with emergency restraining orders to get you back into your unit. 2. For housing assistance, ask specifically for: - Homeless Assistance Program (HAP) if you qualify for CalWORKs - Housing Support Program (HSP) - Emergency Housing Vouchers (EHV) - Emergency Solutions Grant (ESG) programs 3. Tell them you have minor children and have been illegally locked out. Use those exact words. Calling is difficult right now because many counties are still understaffed. I'd recommend going in person to your county office if possible. Bring ID, your children's birth certificates, and any eviction paperwork you have. Please keep us updated on your situation.
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Ellie Perry
•Thank you for all this information! I didn't even think about going in person. I'll try that tomorrow morning. I was so focused on finding somewhere to sleep I didn't realize the lockout itself was illegal. I'll definitely look up Legal Aid tonight.
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Lourdes Fox
been there!! the county workers NEVER call back when they say they will. i waited 3 weeks last year for a "24 hour callback" about emergency housing. its ridiculous! if u have a caseworker already with calfresh why not just go to the office and ask for them directly?? thats what i had to do. sit there until someone helps you because the phone system is useless
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Ellie Perry
•Good idea. My caseworker's name is on my last approval letter but I've never actually talked to her. I'll try going to the office tomorrow and asking for her specifically.
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Bruno Simmons
I dealt with something similar last winter, and I know how stressful it is. Try calling 211 - they can connect you with emergency shelter options while you sort out the illegal lockout situation. Some counties have motel voucher programs specifically for families with children. Also, have you tried reaching out to your local HUD office? They sometimes have emergency funds for precisely these situations, especially when children are involved. One thing I learned when dealing with CalFresh and housing assistance - you need to use specific terminology or they transfer you to the wrong department. Ask specifically for "Housing Support Program for families" or "Emergency Housing Assistance.
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Ellie Perry
•I haven't tried 211 yet! That's a great idea. And no, I didn't know about HUD having emergency funds. Do you have to qualify based on income? We're pretty low income which is why we get CalFresh, but I work part-time so I'm not sure if that disqualifies us.
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Aileen Rodriguez
Trying to reach county workers by phone right now is nearly impossible, especially for urgent housing matters. I was in a similar situation and wasted days waiting for callbacks that never came. I finally used a service called Claimyr that got me through to an actual person at my county office within minutes instead of waiting on hold for hours. You can see how it works here: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 and their website is claimyr.com. It was the only way I could get someone to actually help me with my housing crisis instead of just taking messages. For your specific situation - you need to be speaking with someone from the Housing Support Program, not general CalFresh. When you do get through, make sure to emphasize that you have three minor children and have been illegally locked out. Your landlord absolutely cannot change locks without going through proper court proceedings first.
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Lourdes Fox
•does that service really work?? ive spent HOURS on hold with the county before just to get disconnected
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Aileen Rodriguez
•Yes, it actually works! I was skeptical too but I was desperate after being on hold for 2+ hours multiple days. They connected me to a real person in like 10 minutes. Definitely worth it for emergency situations like this.
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Zane Gray
The county housing programs should be able to help you, but you need to specifically request Homeless Assistance rather than just letting them put you in a callback queue. Since you have children, you qualify for priority assistance in most counties. I recommend the following steps: 1) File a police report about the illegal lockout immediately - this documents your situation 2) Contact Legal Aid as others have mentioned 3) Go IN PERSON to the county office with all your documents (IDs, birth certificates, eviction notice) 4) Ask for a supervisor if you're not getting immediate help 5) Use terms like "homeless family with minor children" and "emergency housing assistance" Also, check if your county has a Rapid Re-Housing program. These programs can provide deposit assistance and first month's rent to get you into a new place quickly if returning to your current apartment isn't possible. Regarding your belongings, Legal Aid can help you get access to retrieve them, but document everything with photos if possible.
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Ellie Perry
•I didn't even think about filing a police report! That's really good advice. I'll do that right away. And I didn't know about Rapid Re-Housing either. Our apartment was already not great - it had mold issues and was really expensive - so maybe a fresh start would be better. I'll ask about both options.
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Maggie Martinez
I don't know why everyone keeps saying to call call call when THE WHOLE PROBLEM is that OP can't get anyone on the phone!!! The county offices are IMPOSSIBLE to reach these days!! OP, your situation is exactly why I think the whole system is broken. You're LITERALLY HOMELESS WITH THREE KIDS and they put you in a "callback queue"??? It's disgusting! Honestly your best bet is to go physically stand in the office and refuse to leave until someone helps you. Bring the kids if you have to. Make it THEIR problem. That's the only way I've ever gotten real help. The phone system is designed to keep people from getting services they deserve!! And yes, your landlord broke the law. But good luck getting any help with that quickly enough to matter. The system is DESIGNED to fail people like us.
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Zane Gray
•While I understand your frustration, I don't think telling someone to "make a scene" at the county office is the best advice. Bringing documentation and being persistent is important, but antagonizing the very people who might be able to help isn't strategic. The system definitely has problems, but there are workers who genuinely want to help when they can.
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Maggie Martinez
•I didn't say "make a scene" - I said don't leave until you get help. Big difference. And I stand by it. I spent THREE MONTHS trying to get emergency housing help "the right way" and got nowhere. One afternoon of refusing to leave until I spoke to a supervisor and suddenly they found resources. The system IS broken and pretending it isn't doesn't help anyone.
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Landon Morgan
quick update - i just saw your reply about income for HUD programs. if you qualify for calfresh you 100% meet the income requirements for emergency housing assistance!! most counties use 200% federal poverty level for crisis housing and calfresh is 130% FPL. so dont worry about that part!!
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Ellie Perry
•That's really good to know! I was worried they'd say I make too much since I work part-time (about 25 hours a week). Thanks for clarifying!
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Teresa Boyd
I wanted to follow up on something important - make sure you're still submitting your SAR7 reports for CalFresh even during this housing crisis. I've seen people lose their food benefits in the middle of a housing emergency because they missed reporting deadlines, which then creates a second crisis. If your SAR7 is due soon, you can list the hotel as your temporary address or write "currently homeless" - but don't skip submitting it. Housing instability is actually a good reason to request expedited processing on any benefit recertifications or updates. Also, ask the county about the "Housing and Disability Advocacy Program" (HDAP) if anyone in your household has a disability, even a temporary one. They have additional resources beyond the standard housing programs that others have mentioned.
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Ellie Perry
•Thank you for the reminder! My SAR7 is actually due next month. I didn't even think about how to handle the address situation. I'll make sure to submit it on time with the hotel as temporary address.
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