EBT card missing for 6 weeks - replacement never arrived after multiple requests to CalFresh

same thing happened to me last year! took almost 2 months to get my card. turns out they had my apartment number wrong even though i gave them the correct one. might wanna double check your address with them

This is unfortunately a common issue. There are several things you should do immediately: 1. Verify your mailing address is correct in the system (including apartment number as someone mentioned) 2. Ask if they can see in their system when the card was actually mailed (sometimes they're marked as "sent" but weren't) 3. Request they note your case for "in-person emergency card pickup" - many county offices can print a temporary card while you wait 4. Make sure your case isn't marked as "homeless" or "general delivery" which can cause mailing issues Also, your benefits will remain available when you finally get your card - CalFresh benefits currently stay in your account for 274 days before expiring, so you haven't lost any money.

I'd definitely recommend going to the county office in person. When I had EBT card issues last year, I spent weeks trying to resolve by phone with no success. When I finally went in person, they were able to print me a temporary card on the spot that worked until my permanent one arrived. Just bring your ID and case number if you have it.

This EBT card situation sounds incredibly frustrating! I went through something similar trying to reach my worker. After hours on hold and multiple disconnections, I discovered Claimyr (claimyr.com) that got me through to a live person at CalFresh in minutes. They have this neat demo video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8. I was skeptical but it actually worked when I needed to resolve my lost card issue. Might save you some frustration while you try to get this sorted out!

The EBT card delivery system is a JOKE! I've had THREE cards supposedly sent to me over 6 months and none arrived. When I finally got through to a supervisor, she admitted they've had issues with the vendor that prints and mails the cards. Some batches never even left the facility but were marked as "sent" in their system!! The whole thing is BROKEN and they don't care because we're just poor people trying to eat. 😡

I had this exact issue! Check to see if you can get an EBT card through BenefitsCal - they recently added an option to request replacement cards there instead of calling. Also make sure you're periodically checking your SAR7 due dates and recertification. If you missed a report or recertification deadline, they might have stopped adding benefits even if your account still shows active.

my neighbor told me u can get a temporary card at the farmers market?? has anyone heard about this? my cousin got one somehow

lol they never mail those things i swear. i got approved back in may & had to physically go to the office 3 times before someone gave me my card!!! the system is broken af

I feel your pain! I went through the exact same thing last year and it took forever to resolve. Here's what finally worked for me: I called the EBT customer service line (1-877-328-9677) instead of the county office. They were able to see that my cards had been "returned to sender" multiple times due to an address issue I didn't even know about. They expedited a new card with corrected info and I had it in 3 days. Also, if you have a trusted friend or family member, you might be able to have the card sent to their address temporarily - just make sure to update your address properly in the system first. Don't give up, that $1,875 is rightfully yours!