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StormChaser

CalFresh benefits randomly decreasing every 6 weeks - is this normal?

I've been on CalFresh for about 8 months now, and I keep noticing a weird pattern. It seems like clockwork - every 6 weeks or so, my benefit amount drops by $75-100 without any explanation. I haven't had any income changes (still working the same part-time job making about $1,850/month). I didn't miss any paperwork deadlines that I know of, and my household size is still the same (just me and my two kids). I checked my EBT balance this morning and AGAIN it's lower than last month! I'm barely making ends meet as it is. Has anyone else experienced these random cuts? Is there some 6-week review cycle I don't know about? I'm so confused and frustrated because my grocery costs are actually going UP not down.

Dmitry Petrov

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CalFresh doesn't have a 6-week review cycle - that's definitely not normal. Benefits should stay consistent month to month unless something triggers a change. The most common reasons for unexpected reductions would be: 1. Did you submit your Semi-Annual Report (SAR7) recently? That can cause adjustments. 2. Did your children's school status change? (Summer breaks can affect some households) 3. Have you had any changes in utility costs? This affects your deductions. 4. Is it possible you have unreported income showing up in the system? (Sometimes they do automated income verifications) I recommend calling your county worker ASAP to find out what's happening. You should be getting notices explaining any benefit changes.

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StormChaser

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Thanks for the quick response! I did submit my SAR7 about 2 months ago, but the drops started before that. My kids are still in the same schools, utilities haven't changed, and I definitely don't have any unreported income - I've had the same job for over a year. I've tried calling the county office 5 times this week but I keep getting disconnected after waiting for 45+ minutes. So frustrating! Do they normally send notices for EVERY change? Because I haven't received anything explaining these drops.

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Ava Williams

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same thing happened 2 me last year!! turns out my ex was claiming he was paying child support when he wasnt. they kept readjusting my benefits based on false info. check ur child support status in the system... took me forever to fix it!!

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StormChaser

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Oh wow, I hadn't even thought of that! My ex is supposed to pay support but he's super inconsistent. How did you find out that was the issue? Did you have to get proof or something? And how did you finally get it fixed?

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Miguel Castro

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This sounds like a system error or miscalculation. By law, CalFresh must send a Notice of Action (NOA) at least 10 days before reducing your benefits, explaining exactly why the change is happening. If you didn't receive these notices for each reduction, that's a procedural violation. I'd recommend getting a benefit verification printout from your online account on BenefitsCal.com. This will show all your recent benefit amounts with dates. Document the pattern you're seeing, then request a state hearing (you have 90 days from any reduction to appeal). This will get you in front of a judge who can review your case and potentially fix back benefits. In the meantime, you should definitely try getting through to your caseworker to fix the ongoing issue.

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StormChaser

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Thank you for this detailed advice! I just checked BenefitsCal and you're right - I can see all the decreases happening every 6-8 weeks like clockwork. And no, I definitely haven't received NOA letters for these changes. I'll request that hearing. But I'm still worried about feeding my kids right NOW while all this gets sorted out. I've been trying all week to reach someone at the county office with no luck.

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I went through something similar last year and discovered the problem was with how my work hours were being calculated. Even though my total income hadn't changed, my employer was reporting different weekly hours each pay period, and somehow the system was picking this up and recalculating my benefits frequently. Have you tried using Claimyr to reach someone? I was in the same boat with never getting through on the phone lines. I found this service at claimyr.com that got me through to a live person at the CalFresh office in about 10 minutes. They have a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8. It really helped me get my issue resolved quickly instead of waiting forever on hold.

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Ava Williams

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is this a legit service?? never heard of it b4 but ANYTHING would be better than the 2+ hours i waste on hold every time i call county!!!

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Yes, it's legit! I was skeptical too but it actually worked. The CalFresh worker I finally got through to even said they know about the service because so many clients are using it now. Definitely saved me hours of frustration.

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The same EXACT thing has been happening to me since January!!! I thought I was going crazy or miscounting my benefits. My caseworker is USELESS and just says "that's what the system calculated" without any real explanation. I think there's a glitch in their calculation system. The whole system is designed to confuse us and make us give up. It's CRIMINAL that they can just randomly cut food money for families without explanation!!!

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Dmitry Petrov

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While I understand your frustration, it's important to remember that systematic glitches aren't the same as intentional design. CalFresh actually has one of the lowest error rates among benefit programs, but when errors happen, they affect real families. The system is complex because it has to account for many variables, but you're absolutely right that reductions should always come with clear explanations and proper notices.

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LunarEclipse

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Have you checked if you might be hitting the Income Reporting Threshold (IRT) in some months but not others? Sometimes if your income varies even a little bit from month to month and hovers near your IRT, it can cause your benefits to fluctuate. My daughter had a similar issue because she does gig work with unpredictable income. Just a thought!

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StormChaser

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I don't think that's it, since my income is pretty stable every month. But actually, I did switch from biweekly to weekly pay about 7 months ago. Could that be causing some weird calculation in their system? Some months do have 5 weeks instead of 4...

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Miguel Castro

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That's actually a very good observation! When you switched from biweekly to weekly pay, there could absolutely be a calculation issue. CalFresh sometimes calculates income based on frequency and then converts to monthly. In months with 5 weekly payments instead of 4, the system might incorrectly calculate your income as higher. This happens when caseworkers set up an incorrect income conversion method in the system.

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Yara Khalil

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Make sure you're also keeping track of those changes exactly with dates and amounts. Print everything out from your EBT account history and BenefitsCal notices. I had a similar issue that turned out to be an error on their part, and I actually got back-paid for the incorrect reductions once I proved the pattern with documentation. Don't just accept the reductions - fight them!

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Ava Williams

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did u change anything else with ur benefits lately? i noticed when i applied for medical my calfresh got all messed up for some reason. the systems dont talk to each other right or something

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StormChaser

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Now that you mention it, I did update my Medi-Cal info about 6 months ago when I changed addresses. That's around when this started! Maybe there's a connection there? The timing lines up.

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Dmitry Petrov

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Based on everything you've shared, especially about changing from biweekly to weekly pay and the timing coinciding with your Medi-Cal update, I think we've identified some likely causes. Here's what I recommend doing: 1. Use Claimyr or keep trying to reach your caseworker 2. Ask specifically about your income calculation method in the system 3. Request they check if your payment frequency is correctly coded 4. Ask them to review any system notes from when you updated your Medi-Cal information 5. Request a written explanation of each benefit change If they can't resolve it immediately, follow the advice about requesting a state hearing. The good news is this sounds fixable, and you may be eligible for restored benefits once they correct the error.

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StormChaser

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Thank you all SO MUCH for the helpful advice! I'm going to try Claimyr tomorrow morning to finally get through to someone. I'll ask specifically about the weekly pay calculation issue and the connection to my Medi-Cal update. I've already started collecting all my benefit statements showing the pattern. I'll update here once I get some answers. Fingers crossed I can get this fixed before the next random reduction!

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Alice Coleman

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I'm dealing with something similar but mine seems to happen around the same time each month rather than every 6 weeks. After reading through all these responses, I'm wondering if there's a widespread issue with how the system handles income calculations when people have non-standard pay schedules. @StormChaser - definitely try that Claimyr service that @Zainab Ibrahim mentioned. I've been meaning to try it myself since I can never get through either. Also, make sure to ask your caseworker to pull up your "income conversion method" in their system - that seems to be a key thing based on what @Miguel Castro said about weekly vs biweekly pay issues. One more thing - if you do get back benefits, they should include interest if the error was on their end. Don't let them shortchange you on that either!

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Ravi Kapoor

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@Alice Coleman thanks for mentioning the interest on back benefits - I had no idea about that! That s'really good to know. It s'crazy how many of us seem to be dealing with similar calculation issues. Makes me wonder if there was some kind of system update or change that s'causing all these problems with non-standard pay schedules. I m'definitely going to try Claimyr first thing tomorrow and will ask specifically about the income "conversion method like" you suggested. Hopefully we can all get these issues sorted out!

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