CalFresh benefits not loading on time every month - 4 months calling county repeatedly!

This happens all the time with CalFresh. The county systems are so outdated they can't even load benefits automatically anymore. I had the same issue for like 6 months straight and had to threaten to call the state oversight office before they finally fixed it. They kept saying it was a "system glitch" but never actually fixed the glitch! Try calling Claimyr.com - I used their service to get past the phone system and actually talk to a supervisor instead of just my worker. They have a demo video (https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8) that shows how it works. I got through in like 10 minutes after waiting on hold for HOURS with the regular line.

What you're describing is actually an issue with your case status in the CalFresh system. When benefits have to be manually loaded each month, it usually means there's a flag on your case that's preventing automatic issuance. Here's what you should do: 1. Request to speak with a supervisor (not just your worker) 2. Ask them to check if your case is in "pending" or "suspended" status instead of "active" 3. Request they review why your EBT card isn't set up for regular monthly issuance 4. Get them to document in your case notes that this is an ongoing issue 5. If they don't resolve it, file a state hearing request (form DPA 479) - you have the right to appeal this administrative issue The county has an obligation to correctly issue your benefits on time each month without you having to call. This is actually a systemic error they need to fix.

same thing keeps happening to me too! its so annoying. my benefits r supposed to come on the 10th but they never do and then i gotta call and wait forever just to get them to push a button or whatever. one time the lady told me its because theres a "flag" on my account but wouldnt tell me why or how to fix it. good luck getting anyone to actually solve it lol

This could be related to an incomplete SAR7 form or an unresolved verification issue. When was the last time you submitted your semi-annual report? Sometimes, even if part of your paperwork is missing, they'll temporarily approve your benefits but require manual authorization each month until the documentation issue is resolved. It might be worth checking if there are any pending verification requests in your BenefitsCal account or asking specifically if there are any outstanding documents they need from you. Don't just take "your benefits should go in" as an answer - ask them to check your case notes for any flags or holds that could be causing the manual issuance requirement.

Have you checked your BenefitsCal account online? Sometimes there are messages or notifications there that explain what's happening with your case. I had a similar issue where my benefits weren't loading, and when I finally checked my online account, there was a message saying I needed to verify my rent amount from 3 months ago. Nobody ever called me about it! Also, make sure to get the name and ID number of every worker you speak with. Document every call with date, time, and what they told you. This creates a paper trail if you need to escalate the issue later. Finally, if your worker isn't helping, you have the right to request a different worker. Just call and ask to speak to a supervisor about reassignment.

my cousin had this happen and it was bcuz they entered her info wrong in the system!!! they had her bday wrong by 1 number and it kept flagging her account every month. maybe ask them to verify ALL ur personal info is correct in their system??

This isn't normal and you shouldn't have to deal with this every month. Have you tried talking to a supervisor? Sometimes regular eligibility workers either don't know how to fix system issues or don't have the authority to fix certain problems in the computer system. Ask to speak with a supervisor and explain that this has been happening for 4 months straight - they should be able to look deeper into the issue than your regular worker. If you can't get help over the phone, go into the office in person on Monday with documentation showing this pattern. In-person visits often get better results for system problems like this.

Just wanted to update - after I used Claimyr to get through to a supervisor, they found out there was an error in my case coding. Apparently someone had marked my case as "pending verification" even though I had submitted everything. The supervisor was able to remove that flag and now my benefits load automatically each month as they should. Sometimes you just need to get to someone with more authority who can actually fix things in their system.

did u check if ur EBT card is expired?? mine stopped working and i thought it was the same problem but turns out my card expired and they sent a new one to my old address lol

If you continue having this issue even after speaking with a supervisor, you can also contact the EBT Customer Service line directly at 1-877-328-9677. While they can't fix underlying case issues, they can sometimes see specific error codes that are preventing normal loading of benefits. Ask them if there are any holds or flags showing on their end for your EBT account. Additionally, every county has a CalFresh Appeals Unit. If this isn't resolved after attempting to work with your worker and a supervisor, contact them and request a formal review of why your benefits require manual authorization each month. This is separate from a state hearing and often gets faster results.

I went through something very similar last year! Turns out my case had been accidentally flagged as "requiring supervisor approval" for benefit issuance, which meant every month someone with higher clearance had to manually authorize the loading. The regular workers couldn't see this flag in their system view, which is why they kept giving me vague answers. What finally worked for me was going to the office with printed screenshots of my BenefitsCal account showing my approved benefit amount, along with a written timeline of every month I had to call. I asked to speak with the eligibility supervisor (not just any supervisor) and showed them the pattern. They were able to remove the flag that same day. Also, if you have to keep calling, ask them to put a note in your case file each time explaining that manual loading was required. This creates documentation of the ongoing problem that supervisors can reference. Good luck - don't give up pushing for a permanent fix!

This is such a frustrating situation and unfortunately way too common! I've been dealing with CalFresh issues for years and what you're describing sounds like a system coding problem that only someone with administrative access can fix. A few things that might help while you're fighting this battle: 1. When you call on Monday, specifically ask them to check if your case is coded as "active" or if there are any authorization holds 2. Request they document EVERY call you make about this issue in your case notes 3. Ask for the direct number to your county's CalFresh program manager - sometimes bypassing the regular worker queue gets better results For immediate help this weekend, some food banks don't require advance registration and can help bridge the gap. Also, if you have kids under 18, check if your area has any weekend meal programs through schools or community centers. The fact that this has happened 4 months in a row is definitely grounds for a formal complaint. Don't let them brush this off as a minor glitch - your family shouldn't have to go hungry because of their system failures. Keep pushing for a permanent solution!