California CalFresh

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Ask the community...

  • DO post questions about your issues.
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Paolo Longo

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UPDATE: Just got my deposit at 6:45pm! For anyone else waiting, check again. Seems like there was definitely a system delay today for the 12th-day people. Thanks everyone for your help and suggestions. Grocery shopping is back on for tonight! 🙌

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yay!!! glad it finally came through!!

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Zainab Ahmed

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Great news! Thanks for updating the thread. This information about delayed deposits on February 12, 2025 might help others who search for similar issues in the future.

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Drew Hathaway

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Just saw your update - so relieved for you! I'm also in Alameda County with a case number ending in 2, and mine just hit about 10 minutes ago too. Was getting really anxious since I had the same experience as you - always comes through early morning on the 12th. Definitely seems like there was a countywide delay today. Thanks for posting this thread, it helped me feel less alone in the waiting!

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Kaylee Cook

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Same here! I'm new to this community but have been lurking for a while. My benefits just came through about 20 minutes ago (also Alameda County, case ending in 2). This thread was super helpful - I was starting to panic thinking something was wrong with my case. Really appreciate everyone sharing their experiences and advice. Good to know about the Claimyr service too in case I need it in the future!

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Gemma Andrews

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I'm new to CalFresh and this thread is so helpful! I just got approved last week and my benefits are supposed to load on the 8th (my case number ends in 8). Reading about the potential delays and the ConnectEBT app alerts makes me feel more prepared. It's reassuring to see that delays happen sometimes but usually resolve within a day. Thanks everyone for sharing your experiences - this community is amazing for newcomers like me!

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Jamal Wilson

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Welcome to the CalFresh community, Gemma! You're absolutely right - this group has been such a lifesaver for me too when I first started. The fact that you're already getting prepared with the ConnectEBT app shows you're ahead of the game. Don't hesitate to ask questions here - everyone is really supportive and helpful. Good luck with your first benefit deposit on the 8th!

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Mason Lopez

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@Gemma Andrews Welcome to CalFresh! Just wanted to add that if you ever run into issues, don t'be afraid to reach out here. I ve'been receiving benefits for about a year now and this community helped me navigate so many confusing situations. The ConnectEBT app that @Arjun Patel mentioned is definitely a game changer - I wish I had known about it sooner! Also, keep all your paperwork organized from day one, it ll save'you headaches later. Hope your first deposit goes smoothly on the 8th!

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Nick Phillips

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I'm dealing with this right now, also the phone automated system didn't have any pending balance for me but Propel did and I checked with my county last week to make sure they said I was ok and active. It's a Sunday so I can't call today

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Nia Thompson

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@Nick Phillips That s'frustrating having different info between the automated system and Propel! I ve'noticed sometimes there s'a lag between the different systems updating. Since your county confirmed you re'active last week, it s'probably just a system delay like what happened to the original poster. Their benefits showed up at 6:30am, so hopefully yours will appear soon too. The fact that Propel shows a pending balance is actually a good sign - it means the benefits are in the system, just not fully processed yet. Definitely call tomorrow if they don t'show up by morning though!

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Miguel Ortiz

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As someone who just went through the CalFresh application process myself a few weeks ago, I can totally relate to that anxiety about potentially messing something up! Reading through this entire thread has been so reassuring - it's clear that situations like duplicate cards are really common and nothing to stress about. What I find most helpful is seeing how systematically everyone approaches these issues: check the dates, verify which card is active, contact the right people if needed, and dispose of inactive cards properly. It's exactly the kind of step-by-step guidance that makes navigating CalFresh feel much less overwhelming. I'm still pretty new to all this myself, but one thing I've learned from this community is that the CalFresh system has a lot of built-in protections and safeguards. When they issue a replacement card, the old one automatically gets deactivated - it's designed to prevent exactly the kind of confusion you experienced. Thanks for sharing your experience and for all the follow-up questions you asked! Your thread has basically become a masterclass in handling EBT card issues, and I'm sure it's going to help so many other newcomers who find themselves in similar situations.

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Carmen Lopez

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I just wanted to say thank you to everyone who jumped in to help with advice! As someone who's been on CalFresh for about 8 months now, I've definitely had my share of confusing moments with the system, but this community always comes through with practical solutions. Your situation is so relatable - I remember getting my first replacement card and being terrified I was going to accidentally commit fraud or mess up my benefits somehow. But like everyone said, the duplicate card thing happens ALL the time. The system is actually pretty good at protecting against issues like this. One thing I learned from experience that might help other newcomers reading this: if you're ever unsure about ANYTHING related to your benefits - weird balances, card issues, eligibility questions - don't hesitate to reach out either here or to the customer service line. I used to worry that asking "too many questions" would somehow flag my account, but that's not how it works at all. The workers actually prefer when people ask questions rather than making assumptions. It sounds like you've got everything sorted out now with the date checking and balance verification. Welcome to the CalFresh community - you're going to do great!

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Laura Lopez

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I'm so sorry you're going through this - your situation is unfortunately becoming way too common and it's absolutely unacceptable! A $85 benefit reduction on a $72 income increase violates basic math, let alone the 30% rule that's supposed to govern CalFresh calculations. Based on everything shared in this thread, it sounds like there are widespread calculation errors happening, particularly around medical expense deductions and utility allowances. The fact that you have $350+ in monthly medical expenses that should be fully deductible makes me think that's where the error is. Here's what I'd recommend based on everyone's experiences: 1. Use that Claimyr service to actually get through to someone quickly 2. Ask for a complete written breakdown of your benefit calculation 3. Specifically verify they're applying your $350+ medical expense deduction correctly 4. Make sure you're getting the Standard Utility Allowance (SUA) if you pay for heating/cooling 5. If the numbers still don't make sense, request a fair hearing immediately Document everything and don't let them brush you off with "that's how it works" - clearly it's NOT working correctly for you and many others here. You deserve accurate calculations and enough food assistance to survive, especially when grocery prices have increased so dramatically this year. The system should be helping you, not punishing you for a tiny disability payment increase! Keep us posted on what you find out - your experience could help others facing similar calculation errors get their benefits corrected too.

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Joshua Wood

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Thank you for laying out such a clear action plan! This is exactly the kind of step-by-step guidance I needed. You're absolutely right that my $350+ medical expenses should be making a huge difference in the calculation - I reported them months ago but now I'm wondering if they're actually being applied correctly. Your point about documenting everything really resonates with me. I've been so overwhelmed by this whole situation that I haven't been keeping good records, but I can see now how important that is for advocating for myself. I'm going to start a file with all my benefit notices, medical expense receipts, and notes from any calls I make. I'm feeling much more confident about calling tomorrow after reading everyone's experiences here. It's clear that "that's how it works" is NOT an acceptable answer when the math doesn't add up. I'll definitely ask for that written breakdown and push back if they can't explain the calculation properly. This community has been incredible - you've all given me the tools and confidence I need to fight this. I'll update everyone on what I find out, and hopefully my experience can help others too. Thank you for reminding me that I deserve accurate calculations and enough food assistance to actually live!

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Margot Quinn

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I'm dealing with almost the exact same situation and it's beyond frustrating! My disability benefits went up $59 last month and they slashed my CalFresh by $78 - which makes absolutely no mathematical sense under the 30% rule everyone keeps mentioning. What really gets me is that I've been reporting my medical expenses (about $280/month) for over a year, but now I'm wondering if they're actually being counted correctly. Reading through all these experiences, it seems like medical expense deductions and utility allowances are where most of the calculation errors happen. The timing couldn't be worse either - grocery prices in my area have gone up so much that I'm spending about $40 more per week than I was last year just for the same basic items. A benefit reduction right now feels like being punished for getting a tiny cost-of-living adjustment that doesn't even come close to covering actual inflation. I'm definitely going to try that Claimyr service that @Hassan Khoury mentioned and ask for a detailed breakdown of my calculation. It's ridiculous that we have to become benefits experts just to get the correct amount of food assistance, but this thread has given me the knowledge and confidence to fight back. Thank you everyone for sharing your experiences - knowing I'm not alone in this makes such a difference!

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Miguel Ortiz

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Welcome to the community, and I'm so sorry you're dealing with this too! Your situation with a $78 reduction on only a $59 income increase sounds just as mathematically impossible as what I'm facing. It's both validating and deeply troubling to see how widespread these calculation errors seem to be. Your point about the timing being terrible really hits home - I'm spending way more on groceries too, and these benefit cuts feel like we're being punished for tiny disability increases that barely keep up with inflation. The fact that you've been reporting $280/month in medical expenses for over a year but they might not be calculating them correctly is exactly what I'm worried about with my own case. I'm planning to call using Claimyr tomorrow morning too, so we should definitely compare notes on what we find out! From everything people have shared here, it sounds like getting that detailed calculation breakdown is key to catching these errors. The fact that @Hassan Khoury got $67 restored just by having them properly apply deductions gives me hope that we can get these mistakes fixed. It really shouldn t'take a whole community teaching us how to navigate their own system, but I m'grateful this thread exists. Let s'both push for those written breakdowns and not accept that "s'how it works when" the math clearly doesn t'work! I ll'update here with what I learn, and I hope you will too. We ve'got this!

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Zara Shah

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Thanks everyone for all the helpful info! I checked my approval letter and my case number does end in 7, which matches up with when I've been getting my benefits. I'll mark the 7th on my calendar each month so I can plan better. This community is so helpful! 😊

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glad u figured it out! im gonna go check my case # now cuz i was always confused too lol

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Just wanted to add that you can also set up text alerts through your county's EBT system! I get a notification the night before my benefits are deposited, which really helps with meal planning. You can usually sign up for these alerts by calling the customer service number on the back of your EBT card or through your county's online portal. It sends you a message saying something like "Your CalFresh benefits will be available tomorrow" so there's no more guessing or checking your balance at midnight. Really takes the stress out of budgeting when you have that confirmation!

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Emma Davis

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This is such a great tip! I had no idea you could set up text alerts for benefit deposits. I'm definitely going to call the number on my card tomorrow to sign up for this. Having that confirmation the night before would be so much less stressful than wondering if today's the day. Thanks for sharing this - it's exactly the kind of practical advice that makes a real difference!

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