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my mom had her calfresh stole last year but she didn't report it till almost 60 days later cause she thought it was my brother using her card (he wasn't) and they still replaced it for her so don't worry they will give it back just takes time
UPDATE: Finally got through to someone today! Used that Claimyr service and actually spoke to a real person after trying for days. Turns out I was missing some documentation - they needed the actual police report not just the number. Also I had to verify again that I wasn't the one who did the transaction. They said once I email the missing documents I should get the replacement benefits in 7-10 days. They also referred me to two local food banks that can help in the meantime. Thanks everyone for your help!!
My benefits only went down about $30/month after reporting the extra income. They let me deduct some of my craft supplies as business expenses, which helped. The worker said as long as I was reporting it now and hadn't gone over my IRT, they weren't concerned about the past months. Just be upfront at your recertification and you should be fine.
Thanks everyone for the advice! I feel much better about my upcoming recertification now. I'll be honest about the side income and bring documentation of when it started. And I'll try that Claimyr service if I can't get through on the phone tomorrow to ask any follow-up questions. Appreciate all the help!
Is anyone else seeing a HUGE increase in EBT theft this year??? My sister got her benefits stolen in January, my coworker in March, and now me last week! I think something bigger is going on. The county offices should be taking this more seriously instead of making it so hard to report!!!
There has been a documented increase in EBT skimming theft in California. The state implemented new chip cards that started rolling out in late 2024, but not everyone has received them yet. If you haven't gotten a chip card, you can request one from your county office. In the meantime, check your balance frequently and transfer benefits to a separate account if your county offers that option.
UPDATE: I finally got through! For anyone else dealing with this issue, here's what worked: I went to my county office in person this morning with my EBT card, ID, and screenshots of the transactions. The worker helped me fill out the EBT-2259 form and said I should receive provisional credits within 10 days while they investigate. She also mentioned they're now requiring police reports for claims over $500, so I'll need to file one online and send them the report number. Thank you everyone for your help! The in-person visit was definitely the way to go.
awesome! glad u got it figured out. how long did u have to wait at the office?
I understand your frustration. For anyone facing extreme delays (8+ weeks) or issues with address changes, there is an escalation process. You can request your case be marked as
Emma Davis
so happy 4 u!! my friend had same thing happen but she waited like a month to report it n they denied her claim. its so messed up how many ppl r stealing from folks who just need food..
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Oliver Fischer
•That's horrible! Yeah, the worker was SUPER clear that reporting within 10 days is critical. I wish they made that more obvious when you get your benefits approved. Maybe they should send text alerts or something to check your balance regularly?
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Ravi Choudhury
Y'all be careful tho the bank tellers sometimes dont know wat theyre doing! My sister tried to do this and they made her wait 2 hours and then told her to go to a different branch and THAT one said they couldnt help either!! Some real bs
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Isabella Silva
•This is a good point. If a bank branch gives you trouble, ask them to call the EBT Customer Service number while you're there. The EBT representative can explain the process to the bank employee. Also, bringing the official claim approval letter helps significantly. Banks are still getting used to this process since it's relatively new.
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