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This whole thread really highlights how broken the CalFresh system can be. I'm a single parent and went through something similar last year - got approved, received my letter, but then had a "system hold" that took 3 weeks to resolve. During that time, my caseworker kept telling me it would be "fixed tomorrow" while my toddler and I were struggling to buy groceries. What really helped me was documenting every single phone call (date, time, who I spoke with, what they said) and also reaching out to my local food bank for emergency assistance while waiting. For anyone dealing with this, don't be afraid to contact your county supervisor's office or state assemblyperson if the regular channels aren't working - sometimes political pressure is the only thing that gets these "system errors" resolved quickly. It's ridiculous that families have to become advocates and investigators just to get benefits they're legally entitled to.
@Madison Tipne Thank you for sharing your experience - it s'both heartbreaking and infuriating that you had to go through weeks of uncertainty with a toddler depending on you. The suggestion about contacting county supervisors and assemblypersons is really valuable - I never would have thought of that approach but it makes sense that political pressure could help when the bureaucracy fails us. It s'absolutely absurd that families in genuine need have to become experts in navigating broken systems just to access basic food assistance. I m'just getting started with CalFresh and reading all these stories makes me realize I need to be prepared for potential battles ahead, even when doing everything correctly. Thank you for mentioning food banks as a backup option too - that s'practical advice that could really help people in similar situations.
As someone new to this community, I'm really grateful for all the helpful information shared here! Reading through everyone's experiences with these "system errors" is both eye-opening and concerning. It seems like these administrative glitches are way too common for something as essential as food assistance. I'm planning to apply for CalFresh soon and I'm already bookmarking the Claimyr service and taking notes about keeping detailed documentation. It's unfortunate that we have to be so prepared for the system to fail us, but I appreciate how this community supports each other through these challenges. @Ethan Wilson I'm so glad you finally got your benefits resolved - having to worry about feeding your kids while dealing with bureaucratic errors must have been incredibly stressful. Thank you to everyone who shared practical tips and resources!
Hey @Savanna Franklin, I went through something similar last year and it was so stressful! A few things that helped me: 1) Go to your county office in person if possible - sometimes that gets faster results than calling. 2) Bring a copy of your application confirmation and any documentation you submitted. 3) Ask specifically about your interview date and mention you haven't received any notices. They can usually look up your case right there and tell you what's happening. Some counties are way behind on mailing notices but they can schedule your interview on the spot. Also definitely turn off that spam call blocking like Amy suggested - that was probably the issue! Good luck and don't give up!
Thanks @CyberSiren! Going in person is a great idea - I didn't even think of that. Do you know if there are certain hours that are better for walk-ins? I'm worried about waiting there all day but if it means actually getting answers, it's worth it. I'm definitely going to try that along with the Claimyr service if I can't get through by phone first.
I'm dealing with a similar situation right now - applied 2.5 weeks ago and crickets! What's really frustrating is that food costs have gone up so much that every day waiting makes things worse. One thing I learned from my neighbor who works at social services is that you can also try reaching out to your county supervisor's office if you're not getting responses from the CalFresh office directly. They sometimes have staff who can help cut through the red tape. Also, if you have any local food banks or community organizations nearby, they might have advocates who know the system better and can help you navigate it while you're waiting. Don't feel bad about being proactive - you have every right to know what's happening with your application!
That's such a good point about reaching out to the county supervisor's office @Aisha Abdullah! I never would have thought of that but it makes total sense that they might have more pull to get things moving. Do you know if there's a specific person or department within the supervisor's office that handles these kinds of issues, or do you just call the main number? And yes, the food costs are killing me - every week I wait means stretching whatever little I have even thinner. Thanks for the reminder that it's okay to be pushy about this - sometimes I feel like I'm being annoying but you're right, it's my application and I deserve to know what's going on!
Just want to echo what others have said about NOT using those benefits - your brother is absolutely right to be cautious! I work in benefits administration (not CalFresh specifically, but similar programs) and this kind of processing delay is unfortunately super common. The key thing is that eligibility is determined based on actual circumstances, not just what the computer system shows. Since he's earning $3,600/month and properly reported it, using those benefits could definitely result in an overpayment claim later. The voluntary repayment option that Giovanni mentioned is definitely the way to go - it shows good faith effort to resolve the issue and typically results in better treatment if there are any future interactions with the program. Document everything and keep trying to reach someone at the county office!
Thanks for the professional perspective! It's really helpful to hear from someone who works in benefits administration. Your point about eligibility being based on actual circumstances rather than system processing makes a lot of sense - I'll make sure my brother understands that distinction. The voluntary repayment process seems to be the consensus from everyone here, so we'll definitely go that route. I really appreciate you taking the time to confirm what others have said about not using the benefits. It gives me confidence that we're getting good advice from this community!
I had a very similar situation happen to me about 6 months ago! Called to cancel my CalFresh when I got a new job, worker said it would be processed immediately, but then I kept getting deposits for 2 more months. I was so stressed about it because I didn't want to get in trouble, but I also wasn't sure if I should use the money or not. I ended up doing exactly what everyone here is recommending - called back multiple times until I got someone who knew about the voluntary repayment process. It took about 3 weeks to fully resolve, but they were able to remove the benefits from my case without any overpayment penalties. The most important thing I learned is that you have to be persistent with calling back because not all the workers know about this option. Your brother is smart to handle this proactively - it's so much easier to deal with upfront than trying to fight an overpayment claim later!
Thank you so much for sharing your actual experience with this exact situation! It's really reassuring to hear that you were able to get it resolved through the voluntary repayment process without any penalties. The part about being persistent with calling back is especially helpful - I'll make sure to tell my brother that he might need to talk to several different workers before finding one who's familiar with the process. Three weeks seems like a reasonable timeframe to get it sorted out, and it sounds like it was definitely worth the effort to avoid potential overpayment issues down the road. Your success story gives me a lot more confidence that we're on the right track with this approach!
So glad to see this update! You're definitely not stupid - the EBT system is incredibly confusing and the cards really do look just like regular debit cards. I made the same mistake when I first got mine. It's actually pretty common for people to assume they can withdraw cash, especially since some states do allow limited ATM access for certain programs. The important thing is you got the help you needed! Hope your Emergency Assistance appointment went well and you were able to get your rent situation sorted out.
This whole thread has been so helpful to read through! I'm new to CalFresh too and honestly had no idea about the cash withdrawal restrictions. It's reassuring to see how supportive this community is - everyone jumped in with practical advice instead of just criticizing. Really appreciate people sharing resources like that Claimyr service and the different emergency programs. Definitely bookmarking this post for future reference!
This is such an important thread for newcomers! I wish there was better education about how EBT cards work when people first get them. The fact that they look identical to debit cards but have such different rules is genuinely confusing. @Malik Davis - you handled this situation really well by asking for help and following through on the advice. For anyone else reading this who might be in a similar spot: most counties also have 211 services (just dial 2-1-1) that can connect you to emergency assistance programs, food banks, and other resources. It's free and available 24/7. Also, some churches and community organizations have emergency funds specifically for rent assistance, even if you're not a member. Don't be afraid to ask around in your neighborhood!
This is exactly what I needed to read as someone who just got approved for CalFresh last week! I was actually planning to test out ATM withdrawals this weekend but now I know that won't work. The 211 tip is gold - I had no idea that existed. It's honestly refreshing to see a community where people actually help each other instead of just complaining. @Malik Davis glad you got your situation sorted out, and thanks @Ellie Kim for breaking down all those additional resources. Definitely going to save this whole thread!
Jade Santiago
I'm so sorry you're dealing with this stress! As a newcomer to this community, I'm learning a lot from reading everyone's experiences. It sounds like you got great advice and I'm relieved to see your update that it's getting resolved. I'm keeping this thread saved for reference since I'm still pretty new to navigating CalFresh myself. The tip about Claimyr seems really useful - I had no idea services like that existed. Thanks to everyone who shared their knowledge here, it's so helpful for those of us who are still learning the system!
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Raúl Mora
•Welcome to the community! I'm relatively new here too and this thread has been so educational. It's amazing how supportive everyone is with sharing their experiences and practical solutions. The Claimyr service recommendation was a game-changer - I never would have known about tools like that without this community. It really shows how much we can help each other navigate these complicated systems. Definitely saving this thread as well for future reference!
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Marcelle Drum
I'm so glad you were able to get this resolved, Clarissa! As someone who's been through similar CalFresh issues, I can totally relate to that panic when your card suddenly stops working and you have a family to feed. It's really frustrating how these system glitches happen during routine updates, but at least now you know what to do if it ever happens again. The Claimyr service sounds like a lifesaver - I'm definitely bookmarking that for future reference. Thanks for sharing your experience and the solution, it's going to help so many other families who might face this same issue. Hope everything goes smoothly when you pick up your emergency card tomorrow!
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