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the whole system is designed to wear you down so you give up. they make it impossible to reach anyone and when you finally do they tell you that you filled out the wrong form or are missing some obscure document. i waited 11 WEEKS to get approved for emergency assistance and by then i'd already had to sleep in my car with my kid for a month. hate to be negative but prepare yourself for a battle
I understand your frustration with the system, but it doesn't help to discourage someone who's actively seeking help. The process CAN work, especially when you know what to ask for and which documents to bring upfront.
UPDATE: I wanted to let everyone know what's happened. I tried calling the county office all morning yesterday with no luck. Finally used that Claimyr service someone mentioned, and they got me through to an Emergency Response worker! The worker took all our info and said we qualify for temporary housing assistance while our full CalWORKs application is processed. They're sending us paperwork today and said we might be able to get help with the hotel for up to 16 days while we look for something permanent. They're also connecting us with a housing navigator who can help us find an apartment that will work with our budget. I'm still stressed but at least feel like we have some options now. Thank you all for your advice!
That's such great news! I'm so relieved you got through to someone who could actually help. The 16 days should give you enough breathing room to find something more permanent. Having a housing navigator makes a huge difference - they know which landlords work with families getting assistance and can help negotiate move-in costs. Wishing you and your family the best of luck with finding a new place!
So happy to hear you got connected with someone who could help! That's exactly what the emergency system is supposed to do - provide that bridge assistance while you get on your feet. Make sure to stay on top of any paperwork deadlines they give you, and definitely take advantage of the housing navigator. They often have relationships with landlords who are willing to work with families receiving assistance. Keep us posted on how things go with finding a permanent place!
UPDATE: I finally logged into BenefitsCal and found a notice from January that I somehow missed. Turns out it IS that new California Supplemental Nutrition Benefit because I have a child under 6! It said this is ongoing as long as I remain eligible and my son is still under 6. Thanks everyone for your help! Sometimes the system actually works lol
Great news! Yes, the California Supplemental Nutrition Benefit provides additional assistance for households with children under 6, seniors over 60, or disabled members. It's designed to help these vulnerable populations with rising food costs. Make sure to report any changes to your household composition or income on your SAR7 to keep receiving the correct benefit amount.
So glad you figured it out! This is exactly why I always tell people to check their BenefitsCal messages regularly - they send important notices there that are easy to miss. The California Supplemental Nutrition Benefit is a great program but they really need to do better at explaining it upfront. For anyone else reading this - if you have kids under 6, are over 60, or have a disability in your household, you might be eligible for this extra benefit too. It's not temporary like the old emergency allotments were, it's an ongoing program as long as you meet the criteria.
This is such helpful info! I'm new to CalFresh and had no idea about all these different programs. My grandmother lives with us and she's 62 - does that mean we might qualify for the supplemental benefit too? I should probably check our BenefitsCal account but I'm still learning how to navigate everything. Thanks for breaking it down so clearly!
Just wanted to add another option that's been a lifesaver for me - if you have an iPhone, you can add your EBT balance as a widget to your home screen using the ConnectEBT app. Once you're logged in, go to your widgets and add the ConnectEBT widget. It shows your current balance right on your phone's home screen without even having to open the app! Super convenient when you're at the store and need a quick glance at your balance. Android might have something similar but I'm not sure since I use iPhone. Has anyone tried setting this up on Android?
That widget feature sounds amazing! I have an Android phone and I'm definitely going to look into whether the ConnectEBT app has a similar widget option. Having the balance right on your home screen would save so much time compared to opening the app every time. Thanks for mentioning this - I had no idea apps could even do that!
Another quick tip that's saved me tons of time - most major grocery chains now have their own apps that let you check your EBT balance if you link your card. I use the Safeway app and it shows my balance right in there along with digital coupons and store deals. Target's app does this too if you have a Target nearby. The nice thing about using the store apps is you can check your balance AND browse deals/plan your shopping all in one place. Plus they usually load faster than the dedicated EBT apps since the stores have better servers. Worth checking if your regular grocery store has this feature!
I called them back today and went through the verification process. The worker was super nice and explained they need the card number to access my account but also verified my identity using my case number, DOB, and address. My benefits were delayed because there was a system issue with the auto-loading this month, but she fixed it and said they'll be available tomorrow. Thanks everyone for the reassurance and tips!
Glad to hear you got it resolved! And now you know for future reference too. It's always good to be cautious, but also good to know what the legitimate processes are. Hope your benefits show up as promised!
So glad everything worked out for you! Your experience is a perfect example of why it's smart to be cautious but also important to verify legitimate procedures. The fact that they used multiple forms of verification (card number, case number, DOB, address) shows they were following proper protocol. For anyone else reading this thread who might have similar concerns - it's totally normal to feel anxious about sharing personal info over the phone given all the scams going around. Just remember: legitimate CalFresh reps will NEVER ask for your PIN, and they should always be able to verify your identity using multiple pieces of information, not just your card number alone. Trust your instincts, but also don't let fear prevent you from accessing the help you need!
This is such great advice! As someone new to CalFresh, I really appreciate threads like this that help distinguish between legitimate procedures and potential scams. The multiple verification points you mentioned are key - it makes sense that real representatives would use several pieces of information rather than relying on just one. Thanks for taking the time to explain this for newcomers like me who might not know what to expect when calling!
Victoria Charity
I was on GR for 9 months last year and it SUCKED. they make u do these stupid job search forms every week and if u miss ONE appointment they cut u off for like 30 days as "penalty" 🙄 calfresh is way less drama just fill out the SAR7 every 6 months and recert once a year
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The Boss
•Ugh that sounds awful. I'm definitely going to be looking for work but don't need the extra stress of missing an appointment and losing benefits. Is the SAR7 complicated to fill out?
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Evan Kalinowski
•The SAR7 is pretty straightforward. It's a semi-annual report where you update income, household changes, address changes, etc. The most important part is reporting income correctly and submitting paystubs if you're working. The form itself is about 2-3 pages and they'll mail it to you with instructions. There's also an option to complete it online through BenefitsCal now, which is easier.
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Amara Chukwu
Just wanted to add that you should definitely apply for CalFresh through BenefitsCal online if possible - it's way faster than going to the office in person. You can upload all your documents right there and track your application status. Since you have no income and only $300 in savings, you'll almost certainly qualify for expedited service (benefits within 3 days). Also, that $400 you're paying your sister absolutely counts as a shelter expense! Make sure to mention it because it increases your benefit amount. The county worker should help you figure out what documentation you need for that. Don't let the system overwhelm you - you're asking all the right questions and it sounds like you'll qualify for both programs. Good luck with your applications!
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LunarEclipse
•Thank you so much for mentioning BenefitsCal! I didn't even know there was an online option. That sounds way easier than trying to get back to the county office. Quick question - when I'm uploading documents for the shelter expense, what kind of proof do I need? Like a written agreement with my sister or just bank statements showing the $400 payments? I want to make sure I get this right since it affects my benefit amount.
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