Hawaii UCC filing portal keeps rejecting my continuation - debtor name exact match issues

Just tried that - pulled up the original filing and the name shows as "Pacific Equipment Leasing LLC" with no periods or extra spaces that I can see. Still getting the same rejection message.

Are you sure you're looking at the right section? Sometimes the debtor name appears in multiple places on the UCC-1 and they might not all be formatted identically.

Never heard of that service but at this point I'll try anything. Is it expensive to use?

They focus on the value rather than cost - just upload your PDFs and it runs the comparison automatically. Way faster than manually comparing documents character by character.

I was skeptical about automated tools for legal documents but honestly this sounds better than spending hours squinting at document printouts trying to spot differences.

Exactly! The error messages don't help at all. Just says "debtor name discrepancy" with no specifics about what's wrong.

That's frustrating but Hawaii does require exact matches including entity designations. If the original says "Incorporated" you have to use that, not "Inc.

Right but how are we supposed to know that from a generic error message? Other states tell you exactly what doesn't match.

Good point - just searched and there are no amendments on file. Only the original UCC-1 from 2021.

Also make sure you're using the right filing number. I once spent days trying to continue the wrong UCC because there were multiple filings for the same debtor.

Don't panic - most continuations go through fine. Just make sure you have plenty of time before the deadline in case you need to resubmit.

But what if it keeps getting rejected like this person's? I can't afford to have the lien lapse.

Start the process early and if you run into issues, that document verification tool mentioned earlier might help catch problems before you submit.

Called twice already and both times they just repeated the same "names must match exactly" script. Maybe I need to be more persistent about getting transferred to someone who can actually help.

Definitely ask for a supervisor. The front-line staff often can't access the detailed rejection reasons but supervisors usually can.

That's a good idea. I have been reusing the same draft form. Let me start completely fresh and see if that helps.

Yeah, their system seems to cache form data in weird ways. Starting fresh has fixed random issues for me before.

Also make sure you're logged out completely and clearing your browser cache before starting the new form. Hawaii's portal can be buggy with cached data.

Apostrophe characters! That never would have occurred to me. This is exactly the kind of invisible formatting issue that's probably causing my rejections.

Right, it showed me that one document had a straight apostrophe ' and the other had a curly apostrophe '. They look identical but the filing system sees them as completely different characters.

This is why I hate electronic filing systems. They're supposed to make things easier but instead they create problems that never existed with paper filings.

Yes, definitely filing a continuation. The UCC-1 expires next month so I need to extend the effectiveness period.

Good, just wanted to make sure. Continuations should be straightforward if the names match exactly.

Will definitely update once I get it resolved. Going to try the document comparison tool and starting with a completely fresh form. Fingers crossed one of those approaches works.

Hope you get it sorted out. That deadline pressure is the worst part of these filing issues.

Following this thread too. Have a Hawaii continuation coming up and want to avoid the same problems.