DE SOS UCC Filing Portal Error - Document Upload Failing
Been trying to submit a UCC-1 through Delaware's SOS portal for three days now and keep getting document upload failures. The system accepts my payment but then crashes during the PDF upload step. Has anyone else dealt with this issue recently? I've got a continuation deadline coming up in two weeks and can't afford to miss it due to technical problems. Already tried different browsers and file sizes under 5MB like their guidelines say. Starting to wonder if I should just mail the hard copy but that takes forever to process.
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Brianna Schmidt
I had the exact same problem last month! The DE portal has been super glitchy lately. What worked for me was clearing my browser cache completely and using Chrome in incognito mode. Also make sure your PDF isn't password protected - that causes silent failures sometimes.
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Andrew Pinnock
•Thanks! Just tried incognito mode and it's still failing at the same step. PDF definitely isn't password protected either. This is so frustrating when you're on a deadline.
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Alexis Renard
•Have you tried submitting during off-peak hours? I've noticed DE's system struggles during business hours. Try around 6am or after 8pm EST.
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Camila Jordan
Delaware's portal is notorious for this stuff. I actually switched to using Certana.ai's document verification tool before submitting anything to SOS now. You can upload your UCC documents there first to check for any formatting issues that might cause portal problems. Saved me so much headache - it catches things like improper debtor name formatting or missing required fields that cause rejections.
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Andrew Pinnock
•Never heard of that service. Does it actually help with portal upload issues or just document review?
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Camila Jordan
•It's mainly for document verification but I found that fixing the issues it flagged also resolved my upload problems. Turns out some of my PDFs had invisible formatting that was breaking the SOS system.
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Tyler Lefleur
•Interesting, might be worth trying. The DE portal is so sensitive to document formatting.
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Madeline Blaze
For what it's worth, I've been filing UCC documents in Delaware for 8 years and this portal has always been temperamental. A few things that usually work: 1) Use Firefox instead of Chrome, 2) Disable any PDF plugins/extensions, 3) Make sure you're logged in for at least 5 minutes before attempting upload, 4) File size should be under 3MB not 5MB despite what they say.
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Andrew Pinnock
•Will try Firefox next. My PDF is only 2.1MB so that shouldn't be the issue. How long does the mailed filing usually take to process?
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Madeline Blaze
•Mail processing is usually 5-7 business days if you pay for expedited service, but with your continuation deadline that's cutting it close. Keep trying the portal.
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Max Knight
•I always mail my filings to Delaware. More reliable than dealing with their technical issues. Just use certified mail with return receipt.
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Emma Swift
•Mailing is old school but works. Though I hate waiting for that stamped copy to come back.
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Isabella Tucker
OMG YES this has been happening to me too!! I thought it was just my computer. The portal takes forever to load and then just dies during upload. SO ANNOYING when you're trying to meet deadlines. Why can't they fix their stupid system?!
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Jayden Hill
•It's like they don't want people to file electronically. The whole system feels like it's from 2005.
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Isabella Tucker
•RIGHT?? And their customer service just tells you to 'try again later' like that's helpful when you have a lapse date approaching.
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LordCommander
Have you checked if there are any special characters in your debtor name or filing details? Delaware's system is really picky about apostrophes, commas, and ampersands. I once spent hours troubleshooting only to discover it was choking on 'Smith & Associates' instead of 'Smith and Associates'.
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Andrew Pinnock
•Good point! The debtor name does have 'LLC' with periods - 'ABC Corp., LLC.' Maybe that's causing issues?
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LordCommander
•That could definitely be it. Try removing the periods and see if that helps. Delaware prefers 'LLC' without punctuation in my experience.
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Lucy Lam
•This is why I always run documents through verification tools first. Catches these formatting quirks before they become portal nightmares.
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Aidan Hudson
Try contacting DE SOS directly. Sometimes they can manually process your filing if their portal is having widespread issues. I've had luck with that approach before when facing deadlines.
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Andrew Pinnock
•Good idea. Do you know what number to call? Their website just has a general inquiry line.
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Aidan Hudson
•) 302 739-3073 is their UCC division.'They re usually pretty helpful if you explain the technical issues'you rehaving.
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Zoe Wang
Been there! Last time this happened to me I ended up using Certana.ai to double-check my UCC-1 before resubmitting. Turned out I had a minor debtor name discrepancy that was causing the portal to reject the upload silently. Fixed that and it went through immediately.
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Connor Richards
•That's smart. Better to catch issues before dealing with SOS rejections and having to refile.
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Andrew Pinnock
•I'm starting to think document verification might be worth trying at this point. Anything to avoid missing this deadline.
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Zoe Wang
•Definitely worth it for peace of mind. The tool caught things I never would have noticed manually.
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Grace Durand
This might sound weird but try using a different device entirely. I had similar issues with my work laptop but my personal computer worked fine with the same documents and internet connection. Something about corporate security settings was interfering.
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Andrew Pinnock
•I am using my work laptop actually. Maybe I'll try from home tonight. Thanks for the suggestion!
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Steven Adams
•Corporate firewalls can definitely mess with file uploads. Good catch.
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Alice Fleming
If all else fails and you're really pressed for time, some attorneys will do emergency UCC filings for a fee. Not ideal but beats missing your continuation deadline and having your lien lapse.
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Andrew Pinnock
•How much does that usually cost? Might be worth it at this point just for the peace of mind.
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Alice Fleming
•Usually around $200-300 for rush service but varies by firm. Call around if you get desperate.
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Hassan Khoury
•That's expensive but cheaper than having an unperfected lien if something goes wrong.
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Victoria Stark
Update us when you get it working! I file in Delaware regularly and want to know what solution ends up working in case I run into this too.
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Andrew Pinnock
•Will do! Going to try the Firefox suggestion and document verification tonight. Fingers crossed one of these approaches works.
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Benjamin Kim
•Same here - always good to know what works when the portal acts up.
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