Why won't FAFSA let me access my second child's application after receiving email invite?
I'm completely stuck with accessing my second child's FAFSA application! My daughter (who's a high school senior) sent me an invite via email to contribute to her FAFSA. When I click the link and log into studentaid.gov with my FSA ID, the system only shows me my son's application who's already in college. I've checked everywhere on the dashboard and can't figure out how to switch between children or accept the new invitation. I've tried logging out/in multiple times, clearing browser cache, and even tried a different browser. Nothing works! The email invitation definitely came through (I can see it in my inbox), but the system seems stuck only showing my son's info. Has anyone dealt with this? Is there some secret menu or button I'm missing to toggle between different children's applications?
21 comments


Avery Saint
omg same thing happened to me last month! the system is so glitchy this year. you need to go to the "My Documents" section, not the dashboard. the invites show up there instead. took me like 3 days to figure it out lol
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Ryan Vasquez
•Thank you! I'll try looking in the My Documents section right now. I swear I've clicked on every tab on that site but maybe I missed that one. This is so frustrating!
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Taylor Chen
•I had the same issue but actually found that my spam filter was catching some of the FAFSA emails so make sure to check there too. Also sometimes the website times out your session without telling you which is super annoying.
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Keith Davidson
This is a common issue with the 2025-2026 FAFSA. The problem lies in how the new system handles multiple student profiles under a single contributor account. Here's what you need to do: 1. Log out completely from studentaid.gov 2. Clear your browser cookies specifically for the studentaid.gov domain 3. Check your email again and use the EXACT link from the most recent invitation 4. When logging in, make sure to select "I'm a contributor" not "I'm a student" 5. After logging in, look for the dropdown menu in the top right corner that says "Selected Student" If that doesn't work, the invitation might have expired (they only last 14 days). In that case, ask your daughter to send a new invitation.
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Ryan Vasquez
•Thank you for these detailed steps! I just tried them and I now see the "Selected Student" dropdown! It was hidden in plain sight. Such a relief - now I can see both kids. Really appreciate the help!
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Ezra Bates
nobody ever talks about how terrible the FAFSA website is... they spend millions "improving" it and somehow make it WORSE every year. last year i could easily toggle between my twins applications, now its like a treasure hunt just to find the basic functions. and dont get me started on the new SAI formula!!
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Ana Erdoğan
•Completely agree! The "improvements" they made this year are awful. My theory is they outsourced the website design to the lowest bidder who never actually talked to real families. The new SAI calculation is even more confusing than the old EFC system. My kid's financial aid package was $6,400 lower than what we were expecting based on the calculator tools.
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Sophia Carson
I'm a financial aid advisor at a community college and we're seeing this issue constantly with parent contributors this year. It's definitely a UI problem with the redesigned system. The "Selected Student" dropdown is easy to miss because it's small and doesn't look like a clickable element. One thing to note - if your children have different last names or if you used slightly different personal information when creating your FSA ID compared to what your children entered for you, the system sometimes fails to link the accounts properly. In that case, you may need to contact Federal Student Aid directly to resolve the linkage issue. If you have trouble reaching someone (wait times are currently 2-3 hours), you might want to try Claimyr (claimyr.com). They have a service that holds your place in the phone queue and calls you when an agent is available. I've had several students use it successfully for complex FAFSA issues. They have a video demo you can check out: https://youtu.be/TbC8dZQWYNQ
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Ryan Vasquez
•Thank you for explaining this! I found the dropdown, but that's good to know about name discrepancies. My daughter actually uses my current married name while my son uses my previous name (long story), so that might be contributing to the confusion on their end. I'll bookmark that Claimyr link just in case - 2-3 hour wait times are impossible with my work schedule.
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Elijah Knight
•Has anyone actually tried this Claimyr thing? I'm skeptical about giving my phone number to a third party. Does it actually work? FSA keeps disconnecting me after 45 minutes on hold which is making me CRAZY.
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Taylor Chen
•I used it last week and it worked great! Better than sitting on hold for hours. They called me right when the FSA agent picked up. Saved me from losing my mind after my 3rd disconnected call 😅
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Avery Saint
did u ever try clicking "add a student" anywhere? I think theres a button somewhere on the dashboard that lets u add more kids manually even if the invite doesnt work.
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Ryan Vasquez
•I searched for an "add a student" button but couldn't find one. I think they might have removed that functionality in the new system. Everything seems to have to go through the invitation process now.
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Ana Erdoğan
The new FAFSA is a nightmare this year. I had to submit my information for three children and the system kept creating new contributor profiles for me instead of linking them. Ended up with THREE separate FSA IDs all tied to the same email address somehow. Finally called FSA and they told me this is a "known issue" they're "working on fixing." Sure. Here's what worked for me after hours of frustration: 1. Use Google Chrome specifically (didn't work in Safari or Firefox for me) 2. Try accessing through a computer rather than your phone app 3. Look for the dropdown in the upper right after logging in 4. If that fails, have your child log in to THEIR account and try to resend the invitation If all else fails, sometimes deleting the parent's entire profile and starting over was the only fix, but then you lose all your previous work. The whole system is held together with digital duct tape.
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Ezra Bates
•omg THREE fsa ids?? thats insane! i thought i was the only one with this problem. the system also created duplicate profiles for me and then locked me out for "suspicious activity" when i tried to delete the extras. took 2 weeks to resolve. what a joke
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Elijah Knight
Can I just vent for a sec about how they made the ENTIRE FAFSA PROCESS more difficult this year? They claimed it would be "simplified" but my cousin's family spent TWENTY HOURS trying to get everything set up properly with FSA IDs for both parents and acceptance of invitations. Schools are reporting way fewer successful submissions this year because of all the technical issues. My daughter's college financial aid office said they're seeing a 30% drop in completed applications! That means many kids won't get the aid they qualify for just because the system is so broken.
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Keith Davidson
•You're absolutely right to be frustrated. The implementation of the FAFSA Simplification Act has been problematic. However, students should keep trying - the new formula is generally more generous for many families, especially those with multiple college students. The SAI calculation no longer divides the expected contribution among multiple students like the old EFC did. Each student gets the full benefit of family size adjustments.
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Ryan Vasquez
UPDATE: I finally figured it out! For anyone else struggling with this issue, the key is that small dropdown menu in the upper right corner that says "Selected Student" - it's really easy to miss because it doesn't look clickable. Once I found that, I could switch between both kids' applications. Thanks everyone for your help - especially the suggestion about the dropdown menu location! Now I just need to figure out how to report our 529 plans correctly so they don't count against us too much in the SAI calculation...
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Sophia Carson
•Glad you found the solution! Regarding 529 plans, they're now reported differently in the 2025-2026 FAFSA. Parent-owned 529 plans are assessed at a maximum of 5.64% in the SAI calculation, meaning only a small portion counts against your aid eligibility. However, grandparent-owned 529s are now completely excluded from the SAI calculation, which is a positive change from previous years. Make sure you're entering them in the correct asset category during the application process.
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Aisha Khan
•So glad you got it sorted out! That dropdown menu is definitely poorly designed - I missed it for weeks too. For the 529 reporting, just make sure you're listing parent-owned accounts as parent assets and beneficiary-owned accounts (if your kids own any) as student assets. The assessment rate difference is huge. Also don't forget that any distributions you took this year for educational expenses need to be reported too, but they won't count against your aid eligibility if used for qualified expenses.
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Naila Gordon
•That's awesome that you got it working! I'm a new parent going through this process for the first time and this whole thread has been incredibly helpful. I was dreading dealing with the FAFSA but now I know to look for that dropdown menu right away. Quick question - do you know if there's a way to save your progress as you're filling out the contributor section? I'm worried about losing everything if the system times out while I'm gathering all our tax documents.
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