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Luca Romano

What does FAFSA code 2264 mean? Application stuck in verification

Does anyone know what 'error code 2264' means on my FAFSA? I'm trying to complete my 2025-26 application and keep getting this error whenever I get to the section about my parent's income information. I called the Federal Student Aid number but after waiting 45 minutes, I got disconnected! I need to get this wrapped up by next week for my early decision application. The FAFSA website doesn't explain this code at all and my high school counselor had no idea what it meant. Has anyone dealt with this specific error before?

Nia Jackson

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Code 2264 usually indicates a mismatch between the reported income information and what the IRS data retrieval tool is pulling. Did you or your parents request a tax filing extension or amend your taxes recently? That's typically what causes this.

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Luca Romano

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Oh! My dad did file an extension this year. So what do I do now? Just wait until his taxes are fully processed?

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NebulaNova

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i got that same code last year!! sooooo frustrating. ended up having to submit tax transcripts directly to my school's financial aid office. took forever but eventually got processed

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Luca Romano

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How long did it take? I'm worried about missing deadlines for Early Decision applications.

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NebulaNova

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like 3 weeks? but that was during the busy season. might be faster now

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Error 2264 is specifically related to the IRS Data Retrieval Tool. When your parent filed an extension, it created a verification mismatch. You have two options: 1. Wait until the IRS fully processes your parent's tax return (can take 2-8 weeks after filing) 2. Request an official tax transcript from the IRS and submit that with your FAFSA For early decision deadlines, I'd recommend option 2. You can also call your prospective school's financial aid office and explain the situation - they often have procedures for handling this.

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Luca Romano

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This is so helpful, thank you! I'll try getting the tax transcript. Do you know if I can get that online or do we have to mail a request?

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You can request tax transcripts online at irs.gov/individuals/get-transcript. If your parent has an IRS account, they can download it immediately. Otherwise, they can request it be mailed, which takes 5-10 business days.

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Aisha Khan

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my brother had this problem too!! his college told him to just file the FAFSA without using the IRS Data tool and then be prepared to go through verification later. they said it was better than missing deadlines. might be worth asking your school about that approach??

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Ethan Taylor

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The entire FAFSA system is BROKEN. I've been dealing with these random codes for THREE YEARS now for my kids. Every single time it's something different. First it was verification, then it was "unusual enrollment history" whatever that means, now it's these random number codes that NO ONE can explain! I'm convinced they deliberately make it confusing so fewer people get aid. It's CRIMINAL.

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Yuki Ito

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Ugh, I feel this in my SOUL. Took me 4 tries to get my daughter's FAFSA through last year. The IRS Data tool kept timing out and we'd lose everything we entered. Pure torture.

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Carmen Lopez

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If you need to speak with someone at Federal Student Aid without the wait time hassle, try using Claimyr (claimyr.com). I was getting that same error code and kept getting disconnected after 30+ minute waits. Used their service and got connected to a FAFSA rep in under 5 minutes who explained exactly how to resolve the 2264 code. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent I spoke with was able to override the error in my case since I was submitting for early admission deadlines.

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Luca Romano

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I've never heard of this service but I'm desperate at this point. Did they just connect you to the regular FAFSA phone line or something different?

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Carmen Lopez

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It connects you to the same FSA agents, just bypasses the wait. They call you when they have an agent on the line. Made a huge difference for me - the agent actually took the time to look up my specific issue instead of rushing me off the phone.

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Luca Romano

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UPDATE: I finally got this resolved! Used Claimyr to reach a FAFSA agent who explained that code 2264 was specifically because my dad filed an extension AND reported a different income amount than what was on his previous year's taxes (he's self-employed so it varies). The agent manually noted this on my application and told me to submit the paper tax transcript once available, but said my application can proceed for now with a special note that I'm not trying to commit fraud or anything. My early decision school confirmed they'll accept this explanation with the pending verification. Thanks everyone for your help!!!

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Great to hear! This is exactly how the system is supposed to work - verification doesn't mean you did anything wrong, it's just part of their accuracy checks. Good luck with your early decision application!

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NebulaNova

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congrats!! glad it worked out for u. wish i knew about that call service last year lol

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