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Jamal Anderson

FAFSA rejected my foreign high school diploma - how to update school info?

I'm freaking out right now! Just got an email from my university saying my FAFSA application is incomplete because they can't verify my high school diploma. The thing is, I graduated from high school in Brazil 3 years ago, and nobody told me this would be a problem when I started the FAFSA process!! I have my diploma and transcripts (they're in Portuguese tho) and even had them evaluated when I applied to college. How do I update my FAFSA application to show I have a foreign diploma? Do I need to get everything translated again? The university financial aid deadline is in 2 weeks and I'm scared I'll lose my aid package. Has anyone dealt with international education documents for FAFSA??

same thing happened 2 me last year!! u need to contact FSA directly cuz theres no way to update that info yourself online. it's super annoying

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Did you get it fixed? How long did it take? I'm seriously panicking about missing my aid deadline!

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I work in a financial aid office, and this is a common issue with international students. You need to do two things: 1. Contact Federal Student Aid directly to explain your situation. Your foreign high school diploma is valid, but you need to provide documentation. 2. Submit a copy of your foreign diploma AND an official translation to your university's financial aid office. They'll need to verify it meets equivalency standards. Don't worry about updating the FAFSA directly - the school can make an adjustment on their end once they have your documentation. Just make sure to get those documents to your school ASAP since you mentioned the deadline is approaching.

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Thank you so much! So I need to call FSA directly? I've been trying for 3 days but keep getting disconnected or put on hold forever. Is there a specific department I should ask for?

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I successfully navigated this exact situation when helping my niece with her FAFSA last year. She had a diploma from Colombia. Here's what worked: You need to obtain a "foreign diploma evaluation" from a credential evaluation agency like WES or ECE if you haven't already. This creates a US equivalent of your Brazilian diploma that schools can understand. After that, you need to speak with someone at Federal Student Aid who can add notes to your application. This is where most people get stuck because the wait times are ridiculous.

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I actually did get an evaluation from ECE when I first applied to college. I'll find that document and send it to my financial aid office. But I'm still struggling to get through to FSA - I've tried calling 5 times already!

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When I had issues with my FAFSA and foreign education, I ended up using Claimyr to reach someone at Federal Student Aid. It got me past those annoying phone queues that kept disconnecting me. Instead of waiting on hold forever, they called me back when an agent was ready. Saved me hours of frustration! You can see how it works at https://youtu.be/TbC8dZQWYNQ or just go to claimyr.com. Honestly, for something time-sensitive like your aid deadline, it's worth checking out.

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does that actually work?? ive literally spent 3 hours on hold b4 giving up

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Yep, it works! They basically hold your place in line and call you when an agent is ready. Way better than listening to that awful hold music for hours.

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The ENTIRE finncial aid system is RIGGED against international students!!!! I got my high school diploma in Ukraine and spent SIX MONTHS fighting with FAFSA about this exact issue. They kept saying they "couldn't verify" my education even after I sent everything. My university financial aid office was USELESS and just kept referring me back to FSA. By the time it got resolved, I missed out on $4,000 in grant money because of "missed deadlines" that weren't even my fault!!!!

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Oh no, that's exactly what I'm afraid of! I can't afford to lose any aid. Did you eventually get it resolved? What finally worked?

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I had to get my congressman's office involved! Seriously! Only after they made inquiries did someone at FSA actually fix the issue. Until then it was just endless runarounds and hold times.

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Just to clarify something important: FAFSA doesn't actually reject applications based on foreign high school diplomas. This is likely a flag at your specific university's financial aid office. Foreign high school diplomas are perfectly acceptable for FAFSA purposes as long as they're equivalent to a U.S. high school diploma. The confusion happens because FAFSA doesn't directly verify foreign credentials - your school does. Make sure you're communicating with both your university's financial aid office AND Federal Student Aid to resolve this. And don't panic about the deadline - most schools will work with you on this since it's their verification requirement, not FAFSA's.

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That's really helpful to know! The email came from my university but mentioned FAFSA verification, so I assumed it was the FAFSA system rejecting it. I'll make sure to talk to both.

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When my son was applying to college with his Mexican diploma, what worked for us was getting a specific form called "Foreign School Documentation" from FAFSA. You need to specifically request this when you call. It allows you to properly document foreign education credentials. Also, make sure you work directly with your university's international student office, not just general financial aid. They often have special advisors who understand these situations better. BTW, is your SAI score calculation affected by this verification issue? That could impact your aid amounts.

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I didn't know there was a specific form for this! Thank you! And I'm not sure about the SAI score - the email just said my application was incomplete and at risk of being rejected. I'll definitely ask about that specifically.

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i think u can also use ur college acceptance as proof of high school completion for FAFSA? since they wouldnt have accepted u without equivalent education? my roomate is from canada and thats what she did

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This is partially correct. While college acceptance indicates you met their requirements, FAFSA verification specifically requires documentation of high school completion or equivalent. However, if your university has already evaluated and accepted your foreign credentials during admission, you can ask them to use that same documentation for FAFSA verification purposes rather than submitting everything again.

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Update: I finally got through to FSA today! The agent confirmed what @FinAidAdvisor said - this is a university verification issue, not a FAFSA rejection. He added notes to my FAFSA file and told me to submit my ECE credential evaluation directly to my school's financial aid office. Also contacted my university and they said they'll accept my existing credential evaluation as long as FSA adds a note to my application. Thanks everyone for your help!

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Great news! Make sure to get confirmation in writing from your financial aid office once they've received everything. And follow up in a week if you don't hear anything. Financial aid offices get swamped this time of year.

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That's great advice - I'll definitely get confirmation in writing. Thank you again!

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One more important thing - since this is a verification issue, make sure you check your SAI (Student Aid Index) calculation after everything is resolved. Sometimes these verification issues can change your eligibility amounts. Your financial aid package is based on your SAI score, so you want to make sure it's calculated correctly once your diploma issue is fixed!

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I didn't even think about this! I'll definitely ask about my SAI score when I follow up with the financial aid office. Thank you!

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As someone who went through this exact situation with my Chilean diploma, I'm so glad you got it resolved! Just wanted to add a tip for other international students reading this - if you're still in the application process, it's worth mentioning your foreign education upfront when you first submit your FAFSA. I learned the hard way that being proactive about this saves a lot of headaches later. Also, keep digital copies of ALL your documents (diploma, transcripts, credential evaluations) in one folder so you can quickly send them when verification issues pop up. The whole process is stressful enough without having to hunt down paperwork!

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This is such great advice! I wish I had known to be proactive about mentioning my international education from the start. I definitely learned my lesson about keeping everything organized too - I was scrambling to find my ECE evaluation when this all happened. For anyone else dealing with this, I'd also recommend keeping a timeline of all your communications with FSA and your school's financial aid office. It really helped when I had to explain the situation multiple times to different people.

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This thread is so helpful! I'm dealing with a similar situation right now with my Indian diploma. Just wanted to add that if anyone is having trouble getting through to FSA by phone, you can also try their online chat feature during off-peak hours (early morning or late evening). I had better luck there than with the phone lines. Also, make sure to ask your university's international student services office if they have a FAFSA liaison - mine did, and she was able to walk me through exactly what documents they needed and even helped me contact FSA with the right information. Don't give up - it's frustrating but definitely solvable!

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Thank you for mentioning the online chat option! I had no idea that was available and definitely would have tried that instead of spending hours on hold. The international student services liaison tip is gold too - I was only working with the general financial aid office and didn't realize there might be specialists who deal with these situations regularly. Really appreciate you sharing what worked for you!

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I'm so glad this thread exists! I'm currently going through the exact same thing with my German Abitur. Reading through everyone's experiences has been incredibly reassuring - I was starting to think I was the only one dealing with this mess. Just wanted to add that when I finally got through to FSA (after trying the chat feature that @Liam O'Connor mentioned - it really does work better!), the agent told me something that might help others: if you have your foreign diploma evaluation from an agency like WES or ECE, you can actually reference that evaluation number when talking to FSA. It helps them locate the right documentation faster in their system. Also, for anyone still struggling with this - I found that calling your state's Department of Education first can sometimes help. They often have specialists who understand foreign credential issues and can give you specific guidance about what your state requires for FAFSA verification. Some states have different standards, so it's worth checking. Thanks everyone for sharing your experiences! It's made this whole stressful process feel way more manageable knowing I'm not alone in dealing with international education bureaucracy.

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This is such valuable information! The tip about referencing your evaluation number when talking to FSA is brilliant - I wish I had known that when I was going through this process. It would have saved so much time explaining my situation over and over. And you're absolutely right about checking with your state's Department of Education first - I had no idea they might have specialists for this. That's definitely something I'll remember for the future or pass along to other international students I meet. It's amazing how much easier this whole process becomes when you know the right people to talk to and the right information to have ready. Thanks for sharing these insights - they'll definitely help other people who find this thread when they're panicking about their international credentials like we all were!

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This entire thread has been a lifesaver! I'm a first-generation college student from the Philippines dealing with the exact same FAFSA verification nightmare. Reading everyone's experiences and solutions has given me so much hope and practical steps to follow. I wanted to add one more resource that helped me - my local community college has a FAFSA completion workshop specifically for international students and immigrants. Even though I'm not attending there, they let me join their session and the counselor was incredibly knowledgeable about foreign credential issues. She actually walked me through the FSA phone system and helped me understand exactly what documentation I needed. For anyone still struggling with this, I'd also recommend reaching out to immigrant advocacy organizations in your area. Many of them have education specialists who deal with these FAFSA complications regularly and can provide free guidance. The key takeaway I'm getting from everyone's stories is: don't panic, be persistent, and use multiple channels (FSA, your school's international office, state education dept, etc.). This system is definitely not user-friendly for international students, but it IS solvable with the right approach and documentation. Thank you all for being so generous with sharing your experiences - it's making such a difference for those of us still navigating this process!

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This is such an amazing resource! Thank you for mentioning the community college FAFSA workshops - I had no idea these existed and that they'd let non-enrolled students participate. That's incredibly generous of them. The immigrant advocacy organization tip is brilliant too - I bet they see these issues all the time and have streamlined solutions. Your point about using multiple channels really resonates with me. When I was going through this with my Brazilian diploma, I was so focused on just calling FSA over and over that I didn't think to leverage all these other resources that are actually designed to help with exactly this situation. It's like we're all reinventing the wheel when there are actually people and organizations out there who specialize in helping international students navigate this bureaucratic maze. I'm definitely going to bookmark this thread to share with other international students I meet. The collective wisdom here is so much more valuable than any single official guide I've found online. Thanks for contributing to this knowledge base - you're helping so many future students who will inevitably face these same challenges!

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Wow, reading through this entire thread has been incredibly eye-opening! I'm currently helping my younger sister navigate her FAFSA application with her Vietnamese high school diploma, and honestly, I had no idea this was such a common issue for international students. The collective advice here is absolutely golden - from contacting FSA directly and getting notes added to your file, to working with international student services offices, to keeping all your credential evaluations organized and ready. I'm definitely going to share the tips about community college FAFSA workshops and immigrant advocacy organizations with her. What strikes me most is how this process seems unnecessarily complicated for international students, but how much easier it becomes when you know the right people to contact and the right documentation to have ready. The fact that so many of you figured out workarounds and are sharing them here is exactly what this community should be about - helping each other navigate these bureaucratic nightmares! For anyone still dealing with this issue, it sounds like the key is being persistent across multiple channels and not giving up when you hit roadblocks. Thank you all for sharing your experiences so thoroughly - this thread is going to help so many international students who find themselves in similar situations!

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I'm so glad this thread is helping you and your sister! As someone who just went through this process myself, I can't stress enough how valuable it is to have all this information in one place. When I was panicking about my Brazilian diploma situation, I felt so alone and confused about where to even start. Your sister is lucky to have you helping her navigate this early - I wish I had known about all these resources from the beginning instead of stumbling through it. The community college workshop idea especially sounds amazing. I'm curious, have you found any specific organizations in your area that specialize in helping Vietnamese students with education credential issues? Also, make sure she keeps digital copies of everything organized from the start. I learned that lesson the hard way when I was scrambling to find my ECE evaluation during the verification process. Good luck to both of you - she's got this, especially with all the great advice in this thread to guide her!

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This thread has been absolutely incredible to read through! As someone who works with international students regularly, I'm amazed by how much practical wisdom has been shared here. The collective knowledge about FSA contact strategies, university verification processes, and community resources is exactly what students need when they're facing these overwhelming bureaucratic challenges. What really stands out to me is how this started as one person's panic about their Brazilian diploma and evolved into this comprehensive guide that covers everything from ECE evaluations to state Department of Education resources to community college workshops. The fact that @Jamal Anderson got his issue resolved and then everyone continued sharing their experiences to help future students shows what an amazing community this is. For anyone finding this thread in the future: save it, bookmark it, and don't hesitate to reach out to the multiple resources mentioned here. International education credential verification doesn't have to be a nightmare if you know where to go for help. Thanks to everyone who shared their stories - you're making a real difference for students navigating these same challenges!

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Thank you so much for highlighting how this thread evolved! As someone who just started following this community, I'm really impressed by how supportive everyone has been. Reading through all these experiences has taught me more about FAFSA verification issues than any official guide I've found online. I'm not dealing with international credentials myself, but I have friends who are, and I'm definitely going to share this thread with them. It's amazing how one person's question turned into such a comprehensive resource that will probably help hundreds of future students. This is exactly why online communities like this are so valuable - real people sharing real solutions that actually work!

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This thread is absolutely amazing! As a current international student from Kenya who went through a similar verification nightmare last year, I wish I had found resources like this when I was dealing with my own foreign diploma issues. What I want to add is that persistence really is key - I ended up having to call FSA six different times before I got an agent who actually understood international credential verification. Each time I called, I made sure to document the date, time, and what the agent told me. This record-keeping actually helped a lot when I finally reached someone knowledgeable who could see the pattern of confusion in previous calls. Also, for anyone still struggling with phone wait times, I found that calling right when they open (8am EST) gave me the shortest hold times. And @StarStrider's tip about immigrant advocacy organizations is spot-on - the one near my campus had a specialist who knew exactly which FSA forms to request and how to phrase the verification request to get faster results. The biggest lesson I learned: don't let anyone tell you that your foreign diploma "isn't valid" for FAFSA purposes. It absolutely is, as long as it's equivalent to a US high school diploma (which yours clearly is if you got into college!). Sometimes you just need to find the right person who knows how to process international credentials properly. Thanks everyone for building such an incredible knowledge base here - future international students are going to be so grateful to find this thread!

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This is such valuable advice! The tip about documenting each call with date, time, and what the agent said is brilliant - I wish I had thought of that when I was going through my own verification issues. It's so frustrating when you get different information from different agents, but having that paper trail probably helped you advocate for yourself much better. And you're absolutely right about calling right at 8am EST - I noticed the same thing when I was trying to get through. The early morning seems to be the sweet spot before the phone lines get completely jammed. Thank you for emphasizing that foreign diplomas ARE valid for FAFSA - I think a lot of international students get discouraged when they hit these verification roadblocks and start doubting whether they're even eligible for aid. Your persistence really paid off, and sharing these specific strategies is going to help so many future students navigate this process more effectively!

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