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Sophia Carson

FAFSA paper application mailed 4 months ago - still no response from FSA

I mailed in my FAFSA paper application for 2024-2025 back in February (seriously, like 4 months ago) and haven't heard ANYTHING back. The online portal doesn't show any record of my application when I check with my FSA ID. I even included the correct return address and everything! Has anyone else submitted a paper application this year? How long did it take for them to process yours? I'm getting super worried since my college needs my SAI score by July 1st for housing assignments and I'm completely in the dark here. Should I just resubmit online or will that mess things up even more?

Paper applications take significantly longer to process than online submissions. The FSA website indicates paper applications can take 6-8 weeks under normal circumstances, but they're experiencing higher than usual volumes this year with all the FAFSA Simplification changes. I would recommend calling the Federal Student Aid Information Center at 1-800-433-3243 to check on your application status directly. Be prepared for a long wait time though.

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I've called that number like 6 times already! Either I get disconnected after waiting forever or it just tells me they're experiencing high call volume. I'm seriously stressing about this deadline coming up.

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why would u even mail it?? online is way faster lol

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Because I live in a rural area with unreliable internet, and the few times I tried to submit online, the system kept timing out or giving me errors. Paper seemed more reliable at the time... clearly I was wrong 😫

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I had a similar issue with my daughter's FAFSA paper application. After waiting almost 3 months with no updates, I was pulling my hair out trying to reach someone at FSA. Finally used a service called Claimyr to get through to an agent (claimyr.com). They have this system that holds your place in line and calls you back when an agent is available. Saved me from wasting hours on hold! I watched their demo video (https://youtu.be/TbC8dZQWYNQ) and it worked exactly as shown. The agent I spoke with found my daughter's application was received but flagged for missing information. Once I provided that, it was processed within 2 weeks.

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Thank you so much for the recommendation! I'll check out that service ASAP. Did they tell you what information was missing from your daughter's application? I'm worried mine might have the same issue.

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Yes - turns out she had accidentally left the tax return section incomplete. The agent was able to update it while we were on the phone. When you call, make sure you have all your tax documents ready just in case!

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This happened to my nephew too! His paper application disappeared into the void for like 3 months. We ended up submitting online anyway as a backup and guess what? BOTH applications eventually processed and now he's got duplicate FAFSA records that are causing all sorts of headaches with his school's financial aid office. Tread carefully.

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Paper FAFSA submissions are always problematic, especially during this particularly challenging processing year with the FAFSA Simplification Act implementation. While the standard processing time is typically 4-6 weeks for paper applications, many students are experiencing 3-4 month delays this cycle. Here's what you should do: 1. Contact your college's financial aid office immediately to explain the situation and ask about a possible extension considering the circumstances 2. Request that they place a note in your file about the pending FAFSA submission 3. DO NOT submit a new online application yet, as this can create duplicate records in the system that may further delay processing 4. When you speak with FSA (using whatever method works to reach them), ask specifically for a "paper application status check" and have your Social Security Number and the approximate date you mailed the application ready 5. If they confirm receipt, request an estimated processing date and ask if there's any way to expedite based on your college's deadline Many schools are being flexible with deadlines this year due to the widespread FAFSA processing issues.

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Thank you for such a thorough response! I'll definitely contact my school's financial aid office tomorrow. Do you know if they can access any information about my application that I can't see myself? Or are they just as much in the dark as I am until the FSA processes it?

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Financial aid offices don't have direct access to unprocessed FAFSA applications, but many have established special channels of communication with FSA during this challenging application cycle. Some schools can submit urgent processing requests for students with approaching deadlines. They can't see your unprocessed application, but they might be able to help advocate for faster processing.

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THE PAPER SYSTEM IS COMPLETELY BROKEN!!!! I mailed mine in January and it NEVER showed up in the system. I ended up having to submit online in April and now I'm getting no financial aid for the fall semester because I "missed priority deadlines" even though I SUBMITTED 3 MONTHS EARLY!!! The whole system is designed to deny us aid!!! 😡😡😡

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thats why u shouldnt mail important stuff lol everything gets lost

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My cousin had this same issue last month! She called that FSA number like a million times with no luck. Finally her guidance counselor suggested sending a follow-up letter with her original submission date and a copy of her completed FAFSA form to the same address, but with "URGENT: MISSING APPLICATION FOLLOW-UP" written on the envelope. Somehow that worked and her application was processed like 10 days later? Might be worth trying!

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This approach isn't officially recommended and results will vary significantly. The better approach is still to make direct contact with FSA through their official channels. While the "URGENT" marking might have helped in your cousin's case, it was likely coincidental timing with when they got to processing applications from that submission period.

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UPDATE: I finally got through to someone at FSA today! Used that Claimyr service that was recommended and it actually worked - got a callback in about 40 minutes instead of waiting on hold forever. The agent found my paper application in their system - turns out it was received but flagged for missing my parent's signature (my dad forgot to sign his section 🤦‍♀️). They're sending me a correction form that I need to return ASAP, and then it should be processed within 2 weeks. I also called my school's financial aid office who said they can give me a two-week extension on the housing deadline as long as I forward them the email confirmation from FSA. Thanks everyone for your help!

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Excellent news! This is a very common issue with paper applications - signature requirements are strict and often lead to processing delays. Make sure you follow their correction instructions precisely and return it via certified mail so you have tracking information. Keep documentation of all communications for your records.

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Glad you got it sorted! My nephew wishes he'd done the same instead of submitting that duplicate application that caused so many problems!

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So glad to hear you got it resolved! That missing signature issue is super common - happened to my roommate last year too. Just wanted to add that when you send back that correction form, definitely use certified mail like Marcus suggested, and maybe even include a cover letter referencing your original submission date and the agent's name if you got it. Also, keep copies of everything! The two-week extension from your school sounds reasonable given all the processing delays this year. Fingers crossed it all goes smoothly from here! 🤞

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Thanks for the additional tips! I definitely didn't think about including a cover letter with the agent's name - that's really smart. I'm definitely going to use certified mail too since I've learned my lesson about tracking important documents. This whole experience has been such a nightmare but at least there's light at the end of the tunnel now. Really appreciate everyone's help and advice in this thread!

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As a newcomer dealing with FAFSA issues myself, this thread has been incredibly helpful! I'm so relieved to see that Sophia got her situation resolved. I've been struggling with a similar problem - submitted my paper FAFSA in March and haven't heard anything back. Reading about the missing signature issue makes me wonder if that might be my problem too, since my mom was rushing when she filled out her section. I'm definitely going to try that Claimyr service to get through to FSA and check on my application status. It's frustrating that paper applications have so many more complications, but at least now I know there are ways to get help and that schools are being understanding about the delays this year. Thanks to everyone who shared their experiences and advice!

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