FAFSA asset page glitch finally fixed - got through after weeks of being stuck!

omg same!!! stuck for like 10 days on assets, kept giving me that stupid "cannot process" message. gonna try again tonight, thx for giving me hope lol

The asset page issue has been a common problem this application cycle. The FSA office acknowledged it's a known bug affecting approximately 15% of applicants, particularly those with multiple bank accounts or investment assets. A few things that might help others still struggling: 1. Enter asset values without commas or dollar signs 2. Try completing this section between 6-9am EST when server traffic is lowest 3. If you have investment properties, enter them individually rather than as a sum 4. Don't use the back button during the assets section - start fresh if you need to make changes Once you receive the SAI email, the major hurdles are typically cleared. The "in review" status is normal and usually resolves within 5-7 business days without further action needed.

I went through the exact same issue last week! The assets page is definitely glitched in this application cycle. After you get past this stage and receive the estimated SAI, you're mostly in the clear. The "in review" status is just the standard processing period where they cross-reference your information with IRS data. One important thing to note - the estimated SAI you received might change slightly after final processing, but usually not by more than a few hundred dollars unless there's a major data verification issue. My daughter's went from 3800 to 3950 after final processing. Also, make sure your son logs in separately to check if he's been selected for verification. About 30% of applicants get selected randomly, and it's better to know sooner rather than later.

I had to file a formal complaint to finally get past this issue! Filled out that stupid asset page 7 TIMES!! Kept getting stuck in the same place every time. The whole system is designed to make it hard for people to get financial aid. The preliminary SAI you got will probably change - mine went up by $1,200 after their "review" which conveniently made me ineligible for the grant I was counting on. They claim it's just "data verification" but they're really just looking for ways to give you less money! THIS WHOLE PROCESS IS DESIGNED TO FAIL PEOPLE!

If anyone is still struggling with getting through to a real person at FSA to fix these issues, I had success using Claimyr to get past the phone wait. You can check it out at claimyr.com - they have a video showing how it works at https://youtu.be/TbC8dZQWYNQ. It saved me from listening to that hold music for hours and actually got me to a human who helped fix the asset page glitch on my daughter's application. The agent told me they're prioritizing cases where people report being stuck on specific pages for more than 5 days. If the issue continues, make sure to specifically mention how long you've been trying and the exact error messages you're seeing.

LOL y'all making me nervous about starting my FAFSA this weekend... maybe I should wait another week till they fix more bugs?? This is my first time applying and I'm already confused about the whole assets part anyway. Do I have to report my car?? It's a 2016 honda worth maybe $8000 but it's literally how I get to work and school.

Omg same here!! I was stuck on assets for TWO WEEKS trying to finish my daughters application. I kept getting that stupid error message too! Finally got through yesterday morning and her SAI came back at 2400. That means she'll get a Pell Grant right???

i had this same issue last year with the 2024-2025 fafsa. got stuck on a different page (the parent contributor one) but same deal - kept freezing and not saving info. ended up having to completely restart my application THREE TIMES. so frustrating. at least it seems like they're fixing things faster this cycle.

Quick update for everyone - the Department of Education just released a statement acknowledging the Assets page issue. They've deployed a fix as of yesterday evening, which explains why some of you are suddenly able to get through. They're also automatically reviewing applications that have been stuck in this stage for more than 10 days. Regarding the SAI number you received - that's the Student Aid Index that replaced the old EFC. This number is used by colleges to determine your aid eligibility. With an SAI of 4200, you'd likely qualify for partial Pell Grant funding (assuming no verification issues), and most state grants would be available to you as well. The "in review" status simply means they're matching your self-reported information with IRS data through the automated data retrieval system. This typically takes 3-7 business days, but shouldn't require any action on your part unless you're selected for verification.