FAFSA Loan Confusion: Do I Need New Entrance Counseling Each Year?
I'm completely confused about the loan requirements for next year. I did my entrance counseling and master promissory note when I first got my Direct Subsidized loan as a freshman. Now I'm heading into junior year and accepted another loan in my financial aid package. The financial aid office sent me a checklist saying I need to complete entrance counseling AGAIN? But I found this on studentaid.gov saying it's only required for first-time borrowers (see screenshot I attached). Is my school making me do unnecessary steps or am I missing something? I don't want my loan to be delayed but also don't want to waste time redoing everything if it's not actually required. Has anyone else dealt with this?
15 comments

Sasha Reese
You're right - the entrance counseling is only required for first-time borrowers. You DON'T need to do it again each year. The screenshot confirms what I already knew. You completed it as a freshman, so you're good for your entire undergraduate career for that school. The Master Promissory Note (MPN) is also good for 10 years. Your financial aid office might be sending out generic checklists to all students, which is causing the confusion.
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Christian Burns
AuthorThanks! That makes sense about the generic checklist. I'll email my financial aid counselor to confirm before I ignore those items then. I don't want a delay over something so simple.
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Muhammad Hobbs
Actaully its more complicated then that. Some schools do make you redo counseling every year as a school policy even tho the federal rules dont require it. My school made me redo it sophmore year but not junior year. Its weird but they can add requirements
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Christian Burns
AuthorWait, really? Now I'm confused again. So schools can just add extra requirements beyond what the FAFSA rules say? That seems unfair.
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Noland Curtis
Financial aid advisor here. To clarify: Federal regulations only require entrance counseling once per loan type as a first-time borrower. However, schools have discretion to implement additional counseling requirements as part of their default prevention plan. If your financial aid checklist shows entrance counseling is needed, I recommend checking if your school requires annual counseling or if it's a new loan type (like if you're now getting PLUS loans when before you only had Direct Subsidized). When in doubt, complete the items on your school's checklist to avoid disbursement delays.
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Christian Burns
AuthorThank you for the detailed explanation! It's the same loan type as before (Direct Subsidized), but I'll call my financial aid office tomorrow to confirm their specific policy then.
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Diez Ellis
This happened to me and turned out to be a mistake on my school's system! The financial aid office had me marked as a new borrower even though I'd been getting loans for 2 years already. Took 45 minutes on hold to talk to someone but they fixed it in like 2 minutes once I got through.
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Vanessa Figueroa
I had something similar happen but with exit counseling! I was switching from one degree program to another at the same school, and they marked me as if I was leaving the school entirely. Had to get it fixed or they were going to put my account on hold. Definitely call them directly to get this sorted out!
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Abby Marshall
Good luck getting someone on the phone at financial aid this time of year. I spent DAYS trying to reach a human at my daughter's school AND at the Federal Student Aid number. If you keep getting nowhere, check out Claimyr.com - I used it last month to reach a FSA agent after trying for three days on my own. They have a system that waits on hold for you and calls when a real agent is available. There's a demo video at https://youtu.be/TbC8dZQWYNQ that explains how it works. Saved me hours of frustration when we had a similar issue with loan requirements.
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Christian Burns
AuthorThank you for the suggestion! I hadn't heard of this service before. I'll try my school first but if I can't get through, this might be helpful for reaching FSA directly.
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Sadie Benitez
lol the whole student loan system is soooo broken. I literally had to fill out the same exact forms 3 different times last year because they kept "losing" them. And my entrance counseling mysteriously disappeared from their system TWICE even though I had the completion certificate. Financial aid office blamed the federal system, feds blamed the school. š
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Sasha Reese
This is why I recommend always saving PDF copies of your completion certificates for entrance counseling and MPNs. The systems do sometimes have data transfer issues between studentaid.gov and school systems. It's not common, but when it happens, having proof you completed the requirements can save weeks of delays.
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Christian Burns
UPDATE: Finally got through to my financial aid office. Turns out they DO require annual entrance counseling as part of their default prevention program, even though federal regulations don't mandate it. The advisor said it's because they have a high default rate and added this requirement to help students better understand their borrowing. So even though the screenshot from studentaid.gov is accurate about federal requirements, my school has stricter policies. For anyone else facing this, definitely check with your specific school rather than assuming the federal minimum is all you need to do!
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Noland Curtis
Thank you for sharing the update. This is exactly what I was referring to - schools with historically high default rates often implement additional counseling requirements. While it might seem like extra work, annual refreshers on loan obligations can actually be quite beneficial in the long run. The entrance counseling doesn't take too long to complete, and it ensures you have the most current information about your loan terms and repayment options.
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Dmitry Volkov
Thanks for the update! This is a perfect example of why it's so important to check with your specific school rather than just going by federal requirements. I'm dealing with a similar situation at my school where they have additional exit counseling requirements that go beyond what's federally mandated. It's frustrating when schools don't clearly communicate these extra policies upfront, but I guess it makes sense from a default prevention standpoint. At least now you know for sure and can get your loan processed without delays. Did they give you any heads up about what to expect for senior year requirements?
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