Confusing FAFSA parent contributor requirements - Do BOTH parents need separate forms for 2025-2026?
I'm completely lost with the 2025-2026 FAFSA parent contributor setup. My son's college financial aid office is saying something completely different than what the FAFSA recording says, and I can't reach anyone at FSA to clarify! The FAFSA automated message says if parents are married filing jointly, only ONE parent needs to submit a form. But my son's financial aid office swears that FSA told them this year BOTH parents must complete separate forms even if married filing jointly (apparently new for this year). When my son completed his section, he put that parents are married and file jointly. The system asked for both our emails and sent us both invitations. When I try to access mine, it says my email already has an account (because last year we only needed one parent and used my email with my husband's info since he's the only income earner). Has anyone dealt with this? Do both parents really need to complete separate forms with identical tax info? And how do I fix the email confusion if so? I've tried calling but keep getting the "high call volume" message and disconnected. Emailed as instructed but no response for days.
35 comments


Amara Nwosu
This is definitely one of the BIGGEST confusions with the new 2025-2026 FAFSA system. I work in college advising and can confirm that YES, both parents in a married-filing-jointly household now need to create separate FSA IDs and complete their own contributor sections. The old system only required one parent, but they changed it with the FAFSA Simplification Act implementation. The automated phone message is outdated and incorrect. I've had dozens of families run into this exact issue. Both parents must complete forms even though it seems redundant for joint tax filers.
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Liam O'Donnell
•Thank you! That's what the school is saying too, but it's so frustrating when the official FAFSA recording contradicts this. Any idea how I fix the email problem since we used my email for my husband's account last year?
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AstroExplorer
we had the exact same problm!!! my husband used my email last year and now they want us both 2 have seprate FSA IDs but the system kept saying my email was already used. what finally worked was making him a brand new email address just for FAFSA and then startng over from scratch with that
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Liam O'Donnell
•That's a good idea. I could create a new email just for this purpose. Did you have to contact anyone to disconnect the old email from the account?
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Giovanni Moretti
The new FAFSA system requires both parents who are married filing jointly to complete separate contributor sections. While this seems redundant since the tax information is identical, it's because they're now collecting information beyond just tax data. Each parent must: 1. Create their own unique FSA ID 2. Complete a separate contributor section 3. Sign with their own FSA ID For your email issue, you'll need to use the "Forgot Username/Password" option with your email. Then you can update your FSA ID information to reflect YOUR information (not your husband's). Your husband will need to create a completely new FSA ID with his own email. The system is definitely confusing this year with all the changes!
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Liam O'Donnell
•This is really helpful, thank you! So I should try to recover the account connected to my email first, then update it to have my information instead of my husband's? And he'll create a brand new one?
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Fatima Al-Farsi
why is everything about fafsa SO COMPLICATED this year?? 🙄 i swear they make it harder every time. my daughter is applying for 2025 and everything is different from when my son applied two years ago
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Dylan Cooper
•AMEN!! It's like they intentionally want to frustrate parents and students. This "simplified" FAFSA is anything but simple. I've spent more hours trying to navigate the contributor section than I did on my actual taxes!
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Sofia Perez
I had this exact problem last month! I spent hours trying to get through to FAFSA with no luck - constant busy signals and disconnects. I ended up using Claimyr (claimyr.com) to get through to a real person at Federal Student Aid. They have this service that holds your place in line and calls you back when an agent is available. Saved me HOURS of frustration. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent confirmed that yes, both parents need separate FSA IDs now, and they helped me resolve the email issue right on the call. For the email problem, they unlinked my email from my husband's account so I could use it for myself.
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Liam O'Donnell
•Thank you! I'm going to try this service. I've been trying to call for days with no luck. Did they charge you to use their service?
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Sofia Perez
•Yes, there is a fee, but honestly, after spending days trying to get through myself, it was worth every penny to finally resolve the issue. The FAFSA agent was able to unlink my email so both my husband and I could have separate accounts.
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Dmitry Smirnov
idk why everyone's saying both parents need separate forms. my wife and i just submitted our sons fafsa last week and only i had to fill it out since we file jointly. maybe it depends on the school?
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Amara Nwosu
•It's not school-dependent - it's a federal requirement for the 2025-2026 FAFSA. If you only had one parent complete it, there's a good chance your application will be flagged for missing contributor information, which could delay processing. I strongly recommend having the other parent complete their section as well. The new FAFSA specifically requires both parents in a married household to contribute information.
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Dmitry Smirnov
•oh crap seriously? nobody told us that. the fafsa website let us submit it with just me filling it out. guess we better check on that
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Dylan Cooper
This FAFSA redesign is a COMPLETE DISASTER! My daughter's financial aid is now delayed because of these exact issues. We spent WEEKS trying to figure out the parent contributor mess. When I finally got through to someone at FSA after HOURS on hold, they confirmed both parents need separate FSA IDs even if married filing jointly. But here's the kicker - the system is FULL OF BUGS! Even after both parents submitted correctly, the college couldn't access all the information. We had to resubmit TWICE! I've been through 4 kids' college applications and this is BY FAR the worst FAFSA experience ever. The "simplification" has made everything MORE complicated!
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Liam O'Donnell
•That's so discouraging to hear! I'm worried about delays affecting my son's aid too. Did you eventually get everything resolved?
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Dylan Cooper
•Eventually, yes. But only after multiple calls to both FSA and the financial aid office. My advice: document EVERYTHING. Take screenshots of confirmation screens and note the names of anyone you speak with. The system is so buggy right now that having proof of submission is crucial.
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Giovanni Moretti
To resolve your specific email issue: 1. Your husband should create a new FSA ID using his own email (not the one previously used) 2. You should use the "Forgot Username/Password" feature with the email that's already in the system 3. Once you recover access, update the profile information to reflect YOUR information instead of your husband's 4. Both of you should then complete your separate contributor sections 5. Make sure you both sign with your respective FSA IDs The reason for the confusion is that the FAFSA Simplification Act changed the requirements, but not all of the automated system messages were updated to reflect this. Both parents in a married-filing-jointly household must now complete separate contributor sections, even though the tax information is identical.
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Liam O'Donnell
•Thank you so much for these clear steps! I'm going to try this approach tonight. One question - will this affect our son's existing application that's already partially completed, or will our contributor sections just get added to his existing application?
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Giovanni Moretti
•Your son's existing application will be fine - the parent contributor sections will attach to his existing application once you both complete them. Just make sure he doesn't start a new application. The system matches parent contributors to the student application using the student's information and the invitation links he sent to both of you.
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AstroExplorer
btw when u finally get through the whole process make sure BOTH parents actually sign at the end!!! we thought we were done but turned out my husband never actually electronically signed his part even though he completed everything else.
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Liam O'Donnell
•That's a really good point - thank you! I'll make sure we both sign our sections. This whole process is so unnecessarily complicated.
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Caleb Stone
Just wanted to add my experience as someone who went through this nightmare last month! The key thing that finally worked for us was being VERY methodical about the email situation. Here's exactly what we did: 1. Created a completely new Gmail account for my husband (something like "firstname.lastname.fafsa2025@gmail.com") 2. I used the password reset on the existing FSA ID tied to my email 3. Once I got back into that account, I updated ALL the personal info to be mine (name, SSN, birthdate, etc.) - it had my husband's info from last year 4. My husband created his brand new FSA ID with his new email 5. We both completed our contributor sections separately The whole process took about 3 hours total once we had the right approach. The most important thing is DON'T try to use the same email for both parents - it will just create more headaches. Also, print or screenshot EVERYTHING as you go. The system has been glitchy and having proof of completion saved us when our son's school initially said they didn't receive both parent contributions. Good luck! This year's FAFSA is definitely more complex but it IS doable once you know the right steps.
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Adriana Cohn
•This is incredibly helpful - thank you for sharing the step-by-step process! I especially appreciate the tip about creating a specific FAFSA email address and updating the existing account info rather than trying to start completely fresh. The screenshot advice is great too. I'm going to follow your exact approach this weekend. It's frustrating that we have to be this strategic about what should be a straightforward process, but at least there's a clear path forward now!
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Dylan Cooper
I'm a newcomer to this community but have been lurking and reading through all these FAFSA horror stories with growing dread since my daughter will be applying next year. This thread has been SO helpful in understanding what to expect! Just to confirm my understanding based on everyone's experiences: for 2025-2026, even though my spouse and I file taxes jointly, we'll BOTH need to create separate FSA IDs and complete individual contributor sections? And the old "one parent can represent both" rule is completely gone now? Also, should I start preparing now by making sure we each have our own dedicated email addresses for this process? It sounds like the email confusion is one of the biggest headaches people are running into. Thank you all for sharing your experiences - this thread is more informative than anything I've found on the official FAFSA website!
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Isaiah Sanders
•Yes, you've got it exactly right! Both parents in a married-filing-jointly household now need separate FSA IDs and must complete individual contributor sections - the old "one parent represents both" rule is completely gone with the new FAFSA Simplification Act changes. Absolutely start preparing now by setting up dedicated email addresses for each parent! Based on everyone's experiences here, that's probably the smartest thing you can do. Create something like "yourname.fafsa2026@gmail.com" for yourself and a similar one for your spouse. This will save you SO much headache later. I'd also recommend bookmarking this thread and taking notes on the step-by-step processes people have shared. The official FAFSA guidance is unfortunately pretty lacking compared to the real-world experiences shared here. You're smart to start planning ahead - wish I had done the same!
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Clarissa Flair
•Yes, exactly! You've understood it perfectly. Both married parents filing jointly now need separate FSA IDs and individual contributor sections - it's a completely new requirement for 2025-2026. Setting up dedicated email addresses now is brilliant planning! I wish I had thought of that before we got caught in the email mess described in this thread. You might also want to make sure both you and your spouse have your Social Security cards easily accessible and know exactly how your names appear on your tax returns, since the system is very picky about name matching. Starting early will definitely save you stress next year!
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Yara Haddad
As a newcomer here but someone who's been helping families navigate FAFSA issues, I wanted to add that the FSA customer service phone lines tend to be less busy early in the morning (around 8-9 AM EST) if you want to try calling directly without using a callback service. Also, for those dealing with the email/FSA ID mess - there's actually a way to transfer an existing FSA ID to a different email address through the account settings, though it's not obvious. You have to go to "Account Settings" then "Contact Information" and you can update the email there. This might be easier than creating entirely new accounts in some cases. One more tip: make sure both parents have their Social Security cards and tax documents handy when creating their FSA IDs. The identity verification process is much stricter this year and having the wrong format of your name (like using a nickname instead of your legal name) can cause major delays. Thanks everyone for sharing your experiences - this thread should honestly be pinned as required reading for anyone dealing with 2025-2026 FAFSA!
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Lucy Taylor
•This is incredibly valuable information - thank you for sharing these practical tips! The timing advice for calling FSA is especially helpful since so many people have mentioned the frustrating busy signals. I had no idea about being able to update the email address in account settings either - that could save people from having to create entirely new accounts. Your point about having Social Security cards and exact legal names ready is spot on too. The identity verification being stricter this year explains why some people are having such a hard time even getting their accounts set up. This thread really has become the unofficial FAFSA survival guide that the official website should be!
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Luca Conti
As someone new to this community but unfortunately not new to FAFSA frustrations, I wanted to thank everyone for sharing such detailed experiences! I'm currently going through this exact same nightmare with my twin daughters who are both applying for 2025-2026 aid. I made the mistake of using the same email approach we used last year (one parent representing both), and now I'm stuck in the same email/FSA ID mess that Liam described. Reading through all these responses has been more helpful than hours of trying to navigate the official FAFSA website or sitting on hold. The step-by-step breakdown from Caleb Stone is exactly what I needed - I'm going to create a new email for my husband this weekend and follow that exact process. I especially appreciate the tip about screenshotting everything since I've heard horror stories about the system losing information. One quick question for those who've successfully completed this process: after both parents submit their contributor sections, how long did it typically take for your student's school to receive and process the complete application? I'm worried about timing since some of my daughters' schools have priority deadlines coming up.
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Carmen Vega
•Welcome to the FAFSA nightmare club! 😅 You're definitely not alone in this struggle. From my experience helping other families, once both parents successfully submit their contributor sections, most schools receive the complete information within 3-5 business days. However, I'd recommend checking your daughters' student aid portals regularly since some schools need to manually "refresh" their systems to pull in the updated FAFSA data. Given that you have priority deadlines approaching, I'd suggest reaching out to each school's financial aid office to let them know you're in the process of resolving the parent contributor issue. Most schools are aware of the widespread FAFSA problems this year and may be flexible with deadlines if you can show you're actively working on it. Also, once you get everything submitted, consider calling each school to confirm they've received the complete application rather than just waiting and hoping. The system has been so glitchy that it's worth the extra verification step. Good luck with the twins - hopefully the process will be smoother once you get past this initial hurdle!
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Zainab Omar
As a newcomer to this community, I have to say this thread has been absolutely invaluable! I'm dealing with the exact same FAFSA parent contributor confusion for my daughter's 2025-2026 application. Like many others here, I was completely thrown off by the conflicting information between the automated FAFSA messages and what schools are actually requiring. Reading through everyone's experiences, it's clear that both parents in a married-filing-jointly household DO need separate FSA IDs and individual contributor sections - even though this seems incredibly redundant for couples who share all the same tax information. The fact that the official FAFSA phone system is still giving outdated information is inexcusable and causing so much unnecessary stress for families. I'm particularly grateful for the detailed troubleshooting steps people have shared for the email/FSA ID issues. It sounds like creating separate dedicated email addresses from the start is the way to go, rather than trying to untangle existing accounts later. One thing I'm curious about - for those who've successfully completed this process, did you find any differences in the information each parent had to provide, or is it truly identical data being entered twice? It seems like such poor system design to require duplicate data entry, but I want to make sure I understand what we're getting into before we start this process. Thanks again to everyone for sharing their real-world experiences - this community knowledge is far more helpful than anything I've found through official channels!
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Sofia Peña
•Welcome to the community! You've definitely come to the right place for real-world FAFSA advice. To answer your question about the information each parent provides - it's mostly identical tax and financial data, but each parent also has to verify their own personal information (name, SSN, signature, etc.). So yes, you'll be entering the same income, tax filing status, and household info twice, which does feel redundant and poorly designed. The system requires both parents to essentially "attest" to the same financial information independently, even though you file jointly. It's frustrating, but that's the new reality with the FAFSA Simplification Act changes. At least knowing what to expect ahead of time will save you some of the shock the rest of us experienced! Definitely go with the separate email approach from the start - you'll thank yourself later for avoiding the account recovery nightmare that so many of us went through. Good luck with your daughter's application!
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Jacob Lee
As a newcomer to this community, I wanted to share my recent experience since I just went through this exact same situation last week! The confusion between what the FAFSA automated system says versus what schools are requiring is absolutely maddening. I can confirm that YES, both married parents filing jointly now need separate FSA IDs and must complete individual contributor sections for 2025-2026. This is a new requirement that wasn't in place for previous years, which explains why the automated phone messages are contradicting what financial aid offices are saying. For your email issue, here's what worked for me: I used the "forgot password" option to recover the existing FSA ID that was tied to my email address. Once I got back in, I updated ALL the personal information (name, SSN, date of birth, etc.) to reflect MY details instead of my spouse's from last year. Then my spouse created a completely new FSA ID using a different email address. The key is being very careful about updating the existing account to match the correct parent's information - don't just change the password and leave your spouse's personal details in there, or you'll run into verification issues later. I know it's frustrating that this "simplified" FAFSA has actually made things more complicated, but once you get both parent sections completed, the process does move forward normally. Hang in there!
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Anastasia Kozlov
•Thank you so much for sharing your recent experience, Jacob! It's reassuring to hear from someone who just successfully navigated this process last week. Your confirmation about both parents needing separate FSA IDs even when married filing jointly is really helpful - it's frustrating that the official FAFSA messaging is so contradictory, but at least we know what the actual requirement is now. Your approach to the email issue sounds very similar to what others have recommended - updating the existing account to match the correct parent's information rather than trying to start completely from scratch. I think I'll follow your exact steps: use password recovery on the existing account, update all personal details to match mine, and have my husband create a brand new FSA ID with a different email. Did you run into any issues during the identity verification process when you updated the personal information, or did it go smoothly once you had the correct details entered? I want to make sure I have all my documents ready before I start this process. Thanks again for the encouragement - it's good to know there's light at the end of this FAFSA tunnel!
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