Can't see my daughter's student loans on FAFSA website after 3 months - where are they?
My daughter just finished her first quarter of college, and I promised her I'd start making interest payments on her student loans ASAP to keep them from ballooning. But when I log into studentaid.gov, it shows NO LOANS at all! I've triple-checked that I'm using the right FSA ID (mine, not hers), but there's literally nothing showing up under "My Aid" section. Her school definitely processed a $5,500 Direct Unsubsidized Loan that was on her award letter back in August. Do loans take this long to show up in the system? Am I looking in the wrong place? I thought the interest starts accruing immediately, so I'm worried about falling behind already. Has anyone else had this "invisible loan" problem?
23 comments


CosmicCaptain
are u sure u logged into studentaid.gov and not ur schools portal? they're different systems. also loans sometimes take like 4-5 weeks after disbursement to show up in the federal system imo
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Emma Davis
•Yes, definitely on studentaid.gov with my own FSA ID. But it's been 12 weeks since disbursement, not just 4-5 weeks! Does it really take that long?
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Malik Johnson
You need to check with your daughter if the loans were actually disbursed yet. Just because they were awarded doesn't mean they're active. Many schools disburse loans on a semester-by-semester basis, not all at once at the beginning of the year. The "My Aid" section on studentaid.gov only shows active loans that have been disbursed to the school. Ask your daughter to check her student account to see if the loans have actually been paid out to the school yet.
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Emma Davis
•Oh! That makes sense. She's on the quarter system, so maybe they're disbursing each quarter? I'll check with her. Does that mean interest isn't accruing yet either? (Trying to save her from as much interest as possible!
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Malik Johnson
•For unsubsidized loans, interest actually starts accruing from the date of disbursement, not from when they appear in the system. So if they've been disbursed to the school, interest is already building up even if they're not showing on studentaid.gov yet. Definitely double-check the disbursement dates with your daughter's financial aid office.
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Isabella Ferreira
Wait I'm confused. Are you sure you should be using YOUR FSA ID? If these are your DAUGHTER'S student loans, shouldn't you be using HER account? Unless these are Parent PLUS loans in your name, you might be looking in the wrong account entirely. Students loans typically belong to the student, not the parent.
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Emma Davis
•These are regular Direct Unsubsidized loans in her name, not Parent PLUS. I thought I could see them with my FSA ID since I'm helping her manage them, but maybe that's the issue? I'll try walking her through checking her own account tonight.
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Ravi Sharma
•That's exactly the problem! Student loans only appear in the STUDENT'S FSA ID account, not the parent's account (unless they're Parent PLUS loans). You won't see her loans when you log in with your FSA ID. Your daughter needs to log in with her own FSA ID to view her loans on studentaid.gov. From there, she can add you as an authorized user if she wants you to help manage them, but you can't see them from your account by default.
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Freya Thomsen
The whole system is SUCH A MESS!!! I've been dealing with this exact issue for 6 months now. My daughter's loans finally showed up, but not until after they'd already added $433 in interest that we could have been paying all along if they'd just TOLD US WHERE TO FIND THE DAMN THINGS!! Why does the Dept of Education make everything so complicated?? It's like they WANT us to pay more interest!!
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Omar Zaki
•I understand your frustration completely! The good news is that once the loans are assigned to a servicer (which happens after disbursement), you'll be able to make payments directly through that servicer's website rather than through studentaid.gov. The student will need to create an account with the loan servicer (like Nelnet, Aidvantage, etc.), and can then add you as an authorized payer so you can make payments directly without going through your daughter each time.
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AstroAce
my kid graduated 2 yrs ago and i still have trouble with the stupid website sometimes lol. i just mail checks directly to the loan servicer now instead of dealing with all the online stuff
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Ravi Sharma
To address your main question directly: 1. You cannot see your daughter's loans with your FSA ID (unless they're Parent PLUS loans) 2. Your daughter needs to log in with her own FSA ID to see her loans 3. Once loans are disbursed, they typically take 30-90 days to appear in the federal system 4. Interest on unsubsidized loans starts accruing from the date of first disbursement 5. To make payments, you'll ultimately need to go through her loan servicer, not studentaid.gov I'd recommend having your daughter log in, checking what servicer her loans are assigned to, and then setting up an account with that servicer where she can add you as an authorized payer.
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Emma Davis
•This is SUPER helpful, thank you! We'll check her account tonight and look for the servicer info. Really appreciate the clear steps.
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Malik Johnson
If you're still having trouble reaching someone at Federal Student Aid to help sort this out, I'd recommend using Claimyr (claimyr.com). They helped me get through to a real person at FSA when I had a similar issue with my son's loans not showing up. They basically hold your place in the phone queue so you don't have to wait on hold forever. They have a video that shows how it works: https://youtu.be/TbC8dZQWYNQ. Once I got through to a real agent, they were able to confirm exactly when the loans would appear in the system and which servicer they'd be assigned to.
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CosmicCaptain
•does that actually work? i tried calling FSA like 5 times last month and gave up bcuz the wait was insane
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Chloe Martin
just went thru this with my twins!! once we figured out we needed to use THEIR accounts not mine everything started making sense. but yeah the interest does start right away on unsubsidized so dont wait for the website to update!!
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Emma Davis
•Thanks for sharing your experience! Definitely going to get my daughter to check her account ASAP. Did you find a good way to track the interest in the meantime before it showed up in the system?
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Chloe Martin
•we just made our own spreadsheet to track it all. you can calculate unsubsidized loan interest easily - just take the loan amount × the interest rate ÷ 365 = daily interest. then multiply by days since disbursement. we paid as soon as we could see the loans online!
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Omar Zaki
One important point that hasn't been mentioned yet: If these are federal Direct Unsubsidized Loans for the 2025-2026 academic year, the current interest rate is 6.8%. At that rate, a $5,500 loan accrues about $1.02 in interest per day or roughly $31 per month. Making interest-only payments during school is an excellent strategy to prevent capitalization (when unpaid interest gets added to the principal) after the grace period ends. Just make sure your daughter is aware that you're doing this for her benefit - it's a wonderful gift you're giving her by reducing her long-term debt burden!
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Freya Thomsen
•6.8%!?!? That's ROBBERY! When I went to college in the 90s rates were like 3%!!! The whole system is designed to keep our kids in debt forever!!
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Emma Davis
•Thank you for those numbers - really puts it in perspective how much we can save by staying on top of the interest payments right from the start. And yes, she knows and appreciates it!
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Drake
Just wanted to add one more tip that helped us - if your daughter's school uses quarters instead of semesters, they often disburse loans at the beginning of each quarter rather than all at once. So even if the fall quarter loan was disbursed back in September, the winter quarter portion might not have been disbursed yet (depending on when winter quarter started). This could explain why you're not seeing the full $5,500 amount. Also, once you do get access to her loan servicer account, you can set up autopay for the interest payments which usually gives you a small interest rate reduction (like 0.25%). Every bit helps when you're trying to minimize the long-term cost!
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Ethan Wilson
•That's a great point about quarterly disbursements! I hadn't thought about that. We're definitely going to look into the autopay discount too - 0.25% might seem small but over the life of the loan that could save hundreds. Thanks for the tip!
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