FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Been trying to call Federal Student Aid to ask about book stipends for DAYS and kept getting disconnected or waiting forever. Finally tried Claimyr.com to get through to a live agent and it worked! They got me connected to an FSA agent in about 20 minutes who explained exactly how the book allowance works with my aid package. Saved me hours of frustration. There's a video showing how it works at https://youtu.be/TbC8dZQWYNQ if anyone else is struggling to get answers directly from FSA.

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Oh wow, I hadn't heard of this service before. I've been avoiding calling because of the wait times. I'll check out that video - thanks for sharing!

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does it cost money?? seems sketchy to pay to talk to fafsa when its a government thing that should be free

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To give you a complete answer: The portion of aid intended for books is calculated into your total Cost of Attendance (COA), but it's not specifically earmarked as "book money." Your financial aid package is designed to help cover your entire COA, which includes estimates for books, supplies, transportation, food, housing, and personal expenses. These are your main campus resources for book assistance: 1. Financial Aid Office - Can explain your full aid package and if you're eligible for additional aid 2. Student Success Center - May have emergency grants or book voucher programs 3. Department Office - Some academic departments have book lending libraries or scholarships 4. Campus Library - May have course reserves where you can use textbooks for free (limited hours) Also look into Open Educational Resources (OER) - some professors use free digital textbooks that could save you hundreds.

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Thank you for such a comprehensive answer! I didn't even think about checking with my department or the library. I'll definitely explore all these options. Really appreciate everyone's help explaining how this all works!

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my daughters school made her redo the fafsa twice and i never got any emails about it either time lol

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It's also worth noting that for the 2025-2026 FAFSA, FSA has made some changes to their communication system. They now send more updates to the student's portal inbox rather than email. Have your daughter check her studentaid.gov message center regularly, as important notices might be there rather than in email. The system has been a bit inconsistent this year with the rollout of the new FAFSA.

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Good to know! I'll make sure she checks that too. Is there any way for me to get access to see those messages or does she need to share them with me?

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She'll need to share those with you. Under FERPA (privacy laws), they can't give you direct access to her messages. Some families set up a shared email address specifically for college/financial aid stuff to make this easier, but that's more useful before submitting applications. At this point, your daughter will need to either forward messages or take screenshots to share them with you.

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I just went thru this exact thing!!! My situation was reverse tho - I moved back TO my kid's college state and took over FAFSA from my ex who moved away. The residency stuff worked out fine but we had a NIGHTMARE with the contributor switch because my ex had linked his bank accounts to the old FAFSA and somehow we couldn't unlink them without him being present which was impossible since he moved to Alaska! We had to do a whole appeal process and my daughter almost lost her second semester aid bcause of the delays!!! Start this process EARLY!!!!!

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Yikes, that sounds stressful! I'll definitely make sure we start early. The good thing is that I haven't linked any bank accounts to the FAFSA portal, so hopefully we won't run into that specific issue.

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One final note - your son should also check with his specific college's financial aid office about their process for documenting the change in which parent is providing support. Some schools require additional documentation to maintain in-state tuition when a parent moves out of state, while others will just need confirmation that the in-state parent is now the primary contributor on the FAFSA. It's best to get this clarified directly with the school to prevent any surprises with his tuition status.

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That's great advice. I'll have him schedule an appointment with his financial aid office to discuss this specific situation. Better to address it now than find out there's a problem later!

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I'm a bit confused about the numbers here. Are you saying you had $35,000 in unpaid interest that got capitalized? That seems extremely high unless your loan balance is well into six figures. Most IDR plans actually cover part of the interest to prevent excessive negative amortization. Could there be other issues with your account beyond just the missed renewal?

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I had Parent PLUS loans for three kids plus my own grad school loans consolidated into a Direct Consolidation Loan on an ICR plan (only option for Parent PLUS). Original amount was around $180k, and I've been paying for 8 years but never touching principal because my income-based payment only covers about 60% of monthly interest. So yes, that much unpaid interest accumulated over the years is unfortunately accurate.

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After reading all these comments, I'm getting flashbacks to my own nightmare with Navient when they transferred my loans to Aidvantage. The thing nobody mentioned yet is that the Department of Education actually released specific guidance about interest capitalization during servicer transfers in 2022. If your transfer happened after July 2022, they were NOT supposed to capitalize interest just because of the transfer itself. Pull up the FSA announcement from July 2022 about the new capitalization policies and specifically cite that in your complaints. The servicers hate when you know the actual policy documents!

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OMG this is gold! My transfer happened in February 2024, so well after that policy change. I'm going to look up that exact guidance document right now. Thank you so much for this info!

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has anyone heard if theyre changing the SAI formula again this year?? last year my daughter's SAI was completely different than her EFC would have been and we got way less aid than expected. the whole new system is so confusing!!

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The SAI formula should remain the same for 2025-2026. The major formula changes were implemented with the FAFSA Simplification Act and those aren't scheduled to change again for several years. Your daughter's SAI being different from the old EFC calculation is expected - it's an entirely new formula that weighs income and assets differently.

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Thanks everyone for the helpful information! I'll plan to have everything ready for October 1st but won't panic if there are delays. I've already created FSA IDs for myself and my son, and I've bookmarked that Claimyr service just in case we run into problems. I really hope they've actually fixed the issues this time - last year was so stressful waiting for financial aid packages to come through at the last minute.

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Don't forget to gather your 2023 tax returns and W-2s as well! The 2025-2026 FAFSA will use 2023 tax information (two years prior). Having those documents ready will make the process much smoother.

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Great reminder! I have those ready to go. I also made sure my son's FSA ID wasn't about to expire. Last year my password expired right when we tried to submit and it created another delay.

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