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$9.99 is charged only once a live FAFSA agent is on the phone with you.
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I'm going through a similar thing rn and the financial aid office at my new school told me I have to file an *entirely new* FAFSA, not just update my existing one, because I'm switching to a graduate program. Is that right? Anyone know for sure? The whole system is so confusing 😩
That's incorrect - you don't need to file a new FAFSA for the same aid year (2024-2025). You can simply update your existing FAFSA to add the new school code and update your status. The financial aid office may be confusing this with the fact that you'll need to complete a new FAFSA for 2025-2026 when it becomes available.
Thanks everyone for the helpful responses! I just talked to my son and we're going to update his FAFSA this weekend. We'll make sure to update both his marital status AND his school information. I'll also have him take screenshots before making any changes - that's such a smart idea I wouldn't have thought of. It sounds like we need to remove all our parental information since he's now considered independent due to both marriage and graduate status. I'm feeling much more confident about navigating this transition now!
Glad to help! One more thing - when he updates everything, he should immediately follow up with both schools' financial aid offices by email to notify them of the changes. This creates a documentation trail and prompts them to pull his updated FAFSA information.
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did u submit the paper signature page too??? sometimes with non-SSN the electronic signature doesnt work right and they need the paper one even if u did everything else online
Yes, I mailed in the signature page with the paper application about 7 weeks ago. Still nothing! It's like it went into a black hole.
FAFSA IS SUCH A DISASTER THIS YEAR!!! My daughter almost lost her entire aid package because of their stupid system problems. After WEEKS of getting nowhere, I finally contacted our state representative's office and filed a formal complaint. Magically, the FAFSA issues were resolved within 48 HOURS after that. Don't waste any more time with their useless phone support. Either use the Claimyr service someone mentioned, go directly to the financial aid office, or contact your congressional representative's constituent services. This is literally what they're there for!
This is actually good advice. Congressional inquiries for FAFSA issues get routed to a special team at Federal Student Aid that can expedite fixes. Just make sure you have all the specifics about the error code (sounds like 21-C from what the OP mentioned above) and documentation of how long you've been trying to resolve it.
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One final tip: If your son has received better financial aid packages from other schools, you can use those as leverage in your discussions with his top choice. Many schools are willing to match or at least come closer to competing offers, especially if your son is a student they really want.\n\nThis is called a \
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Andre Rousseau
Did you ever get this resolved? I'm curious if you tried Claimyr or found another way to get through to FSA?
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CosmicCrusader
•Yes! I used Claimyr yesterday and it actually worked! Got connected to an agent after just 9 minutes (versus the hours I spent trying on my own). The agent found that there was indeed an old account created for my husband from when he cosigned a loan for his nephew five years ago! He had completely forgotten about it. They were able to reset everything and we got back into the account. Just submitted the FAFSA last night and already got confirmation that it's processing. Such a relief! Thanks everyone for your help!
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AstroAdventurer
happens to evry1 lol. fafsa is garbage. my brothers wife had same issue, they fixed it but took 3 weeks. just keep calling
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