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After reading through this thread, I wanted to add one more thing: document EVERYTHING in your communications with the financial aid office. Note who you spoke with, when, what they promised, etc. This paper trail can be crucial if you need to escalate your case. Also, sometimes reaching out to the admissions counselor who recruited you can help - they often have influence with financial aid and want to keep their admitted students. Don't give up hope yet!
Just wanted to add - make sure when you try again that you're using the exact same spelling of names and same email addresses as before. I've seen cases where people get locked out, try again with slight variations in their information, and it creates duplicate profiles in the system which causes even more problems.
Good point! I'll make sure we use exactly the same info. Will update tomorrow if we get back in or not.
UPDATE: It finally worked! After waiting about 30 hours, I tried logging in with an incognito window like suggested, and everything loaded properly. We were able to finish the parent contribution section and submit the whole application. The SAI score showed up instantly which was a relief. Thanks everyone for your help!
Great news! Glad it worked out without having to call. Make sure you take screenshots of your confirmation page and SAI score just in case!
Awesome! This is why I always tell people to start their FAFSA early - you never know when weird technical issues will pop up.
this new fafsa is the WORST. why did they have to change everything?? my parents cant even figure out how to link their tax info and now ur saying the birthdate fields dont work either??
The redesign aimed to simplify the process and expand eligibility, which is good in theory. But the implementation has been rocky. For your parents' tax link issues, make sure they're using the exact name as it appears on their tax return (including any middle initials). Case sensitivity matters too.
UPDATE: I got it working!! Combination of using keyboard navigation, disabling my ad blocker, AND clearing cache. Had to do all three for some reason. Thanks everyone for the suggestions! Now onto fighting with the tax information section...
yay!! glad u fixed it! good luck with the rest lol
The REAL problem is that the 2025-26 FAFSA is so different from previous years! The whole contributor system instead of just parent/student is confusing everyone. My daughter and I completed everything in the wrong order and had to restart THREE TIMES because the FSA ID verification kept failing. The system is a mess!
omg yes!! the new system is terrible. kept logging me out randomly and lost all my tax info. took us like 5 attempts to finally submit everything correctly 🙄
To summarize for anyone else with this question: Either the student or parent/contributor can sign first technically, but best practice is: 1) Student starts application and creates FSA ID if they don't have one 2) Student adds parent/contributor and completes their portion without signing 3) Parent/contributor completes their section with all financial information 4) Parent/contributor signs their section 5) Student reviews complete application including contribution information 6) Student signs to complete submission This order minimizes the need for corrections later, which can delay your SAI calculation and financial aid package.
Thank you for breaking it down so clearly! We'll follow these exact steps. Really appreciate everyone's help with our first FAFSA experience.
Keisha Robinson
last year you had to type your name AND your birthday I think? this year just button I think. who knows with fafsa changing everything every 5 minutes.
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Miguel Silva
As a final tip, after you submit your corrections and both you (and your parent if you're a dependent) have signed, I recommend taking a screenshot of the confirmation page. Also note the confirmation number if one is provided. This way you have proof that you completed the process correctly if there are any issues later. You should receive an email confirmation within 3-5 days that your corrections were processed, and your SAI should update shortly after that.
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StarSailor}
•That's a great idea! I'll definitely take screenshots. Thanks for all the help everyone!
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