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omg this happened to my cousin too!! they had to call like 50 times and then finally someone actually looked at her application properly instead of just saying "everything looks fine on our end" when it clearly wasn't fine!!!
So glad you finally got it figured out! I had a similar nightmare situation with my FAFSA two years ago when I was applying. Started panicking because my SAI score wasn't showing up correctly and the school kept saying they couldn't see my application. Turned out my birthday was entered with the wrong year (1990 instead of 1999) and nobody caught it through multiple reviews. I actually lost a scholarship opportunity because it took so long to fix. The whole system needs a complete overhaul honestly.
That's awful you lost a scholarship because of their error! Did you try appealing to the scholarship committee? I'm finding this whole process makes me anxious about what other issues might pop up before my daughter actually receives her aid.
I tried appealing but they had already distributed all funds by then. The financial aid officer felt bad but said there was nothing they could do. My advice is to follow up WEEKLY with both FAFSA and your school until everything is confirmed received and processed. Don't trust when they say "it looks fine" - ask specifically if they can see the application in THEIR system, not just that it was submitted.
I've been tracking the SAVE Plan since it was first announced, and it's important to note that any changes would likely be phased in rather than happening overnight. The current legal challenges may also delay implementation of any rollbacks. In the meantime, you should document all your current loan details, payment amounts, and program enrollment status. This documentation can be crucial if you need to dispute changes or demonstrate that you were following program requirements. Also worth noting - the SAVE Plan's more generous provisions for undergraduate loans (5% of discretionary income rather than 10%) weren't scheduled to take effect until July 2024 anyway, so some of what you're worried about losing may not have even been implemented yet.
Thank you for this information. You're right that I should document everything. I hadn't realized the 5% calculation wasn't even in effect yet - I thought that was part of what I was already getting. The financial aid system is so confusing sometimes. Do you know if there's a specific way I should be documenting things or specific information I should make sure to save?
I recommend taking screenshots of your loan servicer account showing current balances, payment amounts, and especially your enrollment in specific repayment plans. Save any emails confirming your enrollment in SAVE or other IDR plans. Keep records of your income certifications and when they were processed. If you speak with representatives, get reference numbers for the calls and take detailed notes about what they tell you. The Department of Education and servicers have made errors in the past, so having your own documentation is crucial.
Thanks everyone for the advice and commiseration. I'm still anxious but at least I feel less alone in this. I'm going to try reaching out directly to my loan servicer tomorrow and see if I can get some clarity on my specific situation before making any decisions. And I'll definitely be documenting everything going forward - that advice makes a lot of sense. I just wish the whole system wasn't so complicated and that they wouldn't keep changing the rules on us when we've built our entire financial lives around certain expectations.
let us know how it goes when u call them!! i need to do the same thing but i'm dreading it
Just to clarify for everyone: The "days remaining" countdown is ONLY relevant for applications that haven't been submitted yet. Once the FAFSA shows as "processed" in the system, the application is complete and has been successfully transmitted to schools. The Department of Education is aware of this confusing UI issue but with all the other problems in the new system, fixing the countdown timer hasn't been their priority. As long as you can see your SAI calculation and the status shows "processed," you can safely ignore the countdown.
I'm filling out my first FAFSA now and I'm terrified I'll mess something up... how long did it take after your daughter submitted for the SAI calculation to show up? Mine's been pending for almost a month!
I think this is just another example of the Department of Education's complete incompetence with the new FAFSA rollout. These messages are scaring students and parents for NO REASON. My daughter got a message saying her FAFSA was selected for verification AFTER her college already processed her financial aid package! When we called the school, they said to ignore it because they already had everything they needed. Complete waste of time and stress.
To summarize what everyone has shared: this is a known display glitch affecting processed applications. As long as: 1. You have a confirmation email and number 2. Both student and parent/contributor have signed electronically 3. Your SAI score is visible in your account 4. Your selected colleges have received your FAFSA data Then you can safely ignore this message. It should disappear within a week or two as the system continues to be updated. The Department of Education is aware of these display issues and is working on fixing them, but they're not affecting the actual processing of financial aid.
Alfredo Lugo
@originalpost To answer your question - yes, Claimyr was really simple to use. You just enter your phone number and they call you when an agent is available. And yes, the FSA agent was actually super helpful once I got through. She walked me through exactly what was included in my income calculation and identified the error right away. She also sent me an email confirming what documents I needed to submit for correction.
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Kelsey Hawkins
•gonna save this for my sister, she has been trying to call them for weeks lol
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Donna Cline
UPDATE: I wanted to thank everyone for their advice! I went to the financial aid office in person yesterday with all my documentation about the divorce and financial changes. They gave me a Special Circumstances form to fill out, and the counselor I spoke with was actually very helpful once I specifically mentioned "Professional Judgment review" (thank you for that terminology!). I also tried Claimyr to reach the Federal Student Aid office, and it worked! Got a call back in about 45 minutes and the agent confirmed there were no errors in our original submission but walked me through how the appeal process works with the school. Now we're waiting to hear back on the appeal. The financial aid officer said it typically takes 2-3 weeks for a decision. I've also started looking into state grants and scholarships specifically for children of divorced parents. Feeling less panicked now that we have a plan. Will update when we hear back about the appeal!
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Dylan Fisher
•That's excellent news! I'm so glad you took initiative and went in person. The Professional Judgment process typically works well for cases like yours. While you're waiting, make sure your daughter also talks to her academic department - sometimes they have department-specific scholarships that aren't widely advertised. Keep us posted!
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