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Wait so they're actually processing NEWER applications FASTER than the early ones??? What about those of us who tried to be responsible and file early? My student's financial aid package is going to be delayed because we followed the "file as early as possible" advice that THEY'VE been pushing for years! This is absolutely ridiculous!
I understand your frustration. The early applications encountered numerous technical issues related to the new calculation methodology and system implementation. The Department of Education has stated they're working through the backlog, but yes, many March applications are processing more smoothly because many initial bugs were already fixed by then. If your January application is still stuck, I'd recommend contacting Federal Student Aid directly to have them check for any hidden issues that might be holding it up.
My nephew filed in late February and got his SAI within two weeks, but my daughter's January application is still stuck in processing limbo. The whole system seems completely random this year.
It really does seem random! I'm just glad we waited until March. I almost pushed my daughter to file in January when the form first opened, but we got busy and procrastinated. Turns out procrastination worked in our favor for once! 😂
Thanks for reporting back! This is exactly why it's important to actually speak with an agent - those system flags can be for the most random reasons. Glad you got it sorted out!
THANK YOU for sharing your solution! I'm going to try the same approach tomorrow. So tired of this broken system.
That's great news! We're in the same boat - both kids' FAFSAs are showing as fully processed. Last year we were still fighting with verification in April, so this is a HUGE improvement. Fingers crossed the aid packages come through earlier too!
Have you tried using different browsers? Sometimes the FAFSA site has weird glitches that resolve with a different browser. My application kept freezing in Chrome but worked fine in Firefox.
We haven't tried that! That's a good idea, I'll have her try Firefox instead of Safari. Thanks for the suggestion.
UPDATE: We finally got it fixed! The account recovery method worked after a couple tries. For anyone with this same problem - make sure you're using the EXACT email that was originally entered in the mixed-up account. We kept trying with my mom's main email but it turns out she had used her work email when entering info in my account. Thank you everyone for all your help! I can finally sleep tonight knowing we're back on track with the FAFSA.
Great news! Make sure both of you save your FSA ID credentials somewhere secure for next year. You'll use the same accounts for future FAFSAs, and this will prevent similar issues.
So glad you got it resolved without having to start over! Such a relief, right?
Ethan Brown
pro tip: do it between 11pm-6am when the site isnt crashing every 5 min lol
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Mateo Perez
•I'll try that tonight! Hoping the system is less overloaded during off-hours.
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Yuki Yamamoto
I'm glad you're making progress! One additional thing to be aware of: if you're entering tax information manually rather than using the IRS Data Retrieval Tool, make sure you're entering exactly what appears on your tax documents. Even small formatting differences (like including commas in numbers or leaving them out) can cause the system to reject your information. Also, for W-2 information, be sure you're entering the numbers from the correct boxes - the form isn't always intuitive about which information it's requesting.
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Mateo Perez
•That must be what's happening! I've been putting commas in the numbers. I'll remove those and try again. And I'll double-check the W-2 box numbers. Thank you so much for all your help!
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