FAFSA

Can't reach FAFSA? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Omar Zaki

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wait so lemme get this straight, the govt shut down your lender for being predatory...but still makes u pay the predatory loan????? wtf kind of system is this??????

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Javier Gomez

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It's actually more nuanced than that. When the Department of Education terminates a servicer's contract, they're not necessarily declaring all loans they serviced as predatory. They're often citing contract violations, poor customer service, or mismanagement. The loans themselves are still valid federal obligations, but they get transferred to a different servicer who hopefully will manage them properly. That said, there are specific cases where loan discharge might be available - like the Borrower Defense to Repayment program if your school misled you, or servicer-specific settlement programs like we've seen with Navient.

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NebulaNinja

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UPDATE: Thanks everyone for your helpful responses! I've learned so much. I was able to confirm this is indeed a Parent PLUS loan at 7.9% interest that my mom took out for me, which explains the high interest rate. I've applied for an Income-Contingent Repayment plan and am also looking into consolidation options. I was also able to get through to someone at FSA (thanks for the Claimyr tip, it actually worked!) and they explained that several periods of deferment had caused interest capitalization, which is why the interest growth seems so extreme. They're sending me information about the specific borrower protections available in my situation. I feel much better now that I understand what's going on, even though the situation still isn't great. I'll update again once I hear back about the ICR application!

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StellarSurfer

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Does anyone know if its possible to change which parent fills out the form after youve already started? My daughter put her dad but really i should be doing it....

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Nia Thompson

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Yes, you can! Have your daughter log in to studentaid.gov, go to the FAFSA form, and there should be an option to change contributors. She'll need to remove her father as a contributor first, then add you instead. This can be done as long as the FAFSA hasn't been submitted yet.

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Diego Mendoza

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Just wanted to update - we carefully reviewed who provided more financial support last year and determined it was me (slightly more than 50%). After answering the questions accurately, the system correctly asked for my information. My ex-husband won't need to provide his information even though we're in the same household. Strange new system but at least it's working as designed. Thanks everyone for the helpful explanations!

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Glad you got it sorted! Remember that the SAI calculation is different now too, so don't be surprised if the numbers look different from what you might have expected based on previous years.

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this happened to my cousin and he ended up having to wait until he was 24 to go to college because the school wouldnt approve his override. so unfair

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I'm so sorry that happened to your cousin. While some schools are unfortunately rigid, most institutions today are much better about approving these overrides when properly documented. The key is providing thorough documentation and following up persistently. If one school denies it, I always recommend trying another institution, as policies can vary significantly.

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my nephew got approved at one school but denied at another for the EXACT same situation last year. makes no sense. the fafsa system is broken

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Jade O'Malley

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EXACTLY!!! How is a student supposed to navigate this when every school has different rules?? My niece got approved everywhere except her dream school, and guess what - she couldn't afford to go there without the override. The whole system needs to be fixed!!!!

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Ryan Andre

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The Federal Student Aid website has been a DISASTER this year!!! I'm convinced they're deliberately making it difficult so fewer people get financial aid. They can claim they're "offering" all this money while making the system so broken nobody can actually complete the application! WAKE UP PEOPLE!!!

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The Boss

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While the frustration is understandable, there's no evidence of deliberate obstruction. The issues are most likely related to the significant overhaul of the FAFSA system for 2025-2026, which changed from the old EFC to the new SAI calculation model. Any major system update of this scale typically has bugs that need to be worked out. It's unfortunate timing but not a conspiracy.

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Grace Lee

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UPDATE: I followed the advice from this thread and FINALLY got it fixed! For anyone having the same issue, what worked was: 1. Clearing my browser cache completely 2. Using Chrome instead of Safari 3. Re-signing both student and parent sections even though they showed as complete 4. Staying on each page for at least 30 seconds before proceeding (weird but it worked!) AND most importantly - I used Claimyr to reach a Federal Student Aid agent who manually verified the signatures were received on their end. The agent confirmed there was a known issue with signature verification for some accounts and put a note on my file. My FAFSA now shows as fully processed with an SAI score! Thanks everyone for your help!

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Emily Parker

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One more thing to add - make sure BOTH you and your contributor have FSA IDs set up well before the application opens. This was a huge bottleneck last year with the new system. The FSA ID verification process can take 1-3 days to process. Don't wait until the last minute!

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Ryan Young

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Great tip! I'll make sure my parents have their FSA IDs ready to go. Thanks!

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