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I'm an academic advisor who's been helping students with FAFSA issues this cycle. What you're experiencing is part of the redesigned FAFSA process. Your tax information includes both you and your husband when you file jointly, so the system now skips redundant entry fields. However, there IS a technical issue affecting some applications where the summary page doesn't display all contributor information correctly. Before signing and submitting: 1. Download or screenshot the entire summary page 2. Verify BOTH parents' information appears in the contributor section 3. Check that income figures match what you'd expect from your tax return If anything is missing or incorrect, DO NOT SUBMIT until resolved with FSA. Fixing issues after submission is much more complicated than getting it right initially.
is that why my son's confirmation page showed weird income numbers? our AGI was different than what showed up on the final page even tho we used the IRS tool thing.
Yes, that could definitely be related. The new FAFSA is applying the Simplified Needs Test to more families, so certain income types might be excluded from your SAI calculation. However, if your entire AGI is wrong, that's a technical issue that needs correction. I recommend calling FSA to verify exactly what income was pulled from your tax return. Just be persistent - their phone lines are swamped right now.
After dealing with this exact issue, I finally got through to an FSA agent who explained what's happening. The system IS pulling your husband's data through the IRS function, but there's a display bug in the UI that makes it appear like you're skipping required sections. The agent confirmed that as long as: 1. Both you and your husband appear in the contributor section of the summary page 2. Your income figures roughly match what you filed on taxes (allowing for the new formula adjustments) Then your application IS complete and will be processed correctly. That said - I'd still absolutely review everything before submitting. The new system is much more automated but also has some serious technical issues they're still working through.
this happened to my sister too and she said her college finaid office helped her fix it without waiting for the web site to work. might be worth asking?
UPDATE: We're finally fixed! I used the Claimyr service to get through to FSA without the endless hold times, and they were able to manually override the errors. The agent said they're seeing this issue constantly with the new system. For anyone else dealing with this - don't waste your time with the website if you've already tried multiple times. Just call FSA directly (use Claimyr to avoid the wait) and they can usually fix it within minutes once you get an agent. Our school's financial aid office also submitted a secondary correction request on our behalf. THANK YOU everyone for your help!
Great to hear you got it resolved! For anyone else facing similar issues, I recommend documenting everything - screenshots of errors, dates/times of attempts, and any confirmation numbers you receive. This documentation can be crucial if you need to request deadline extensions from your schools due to FAFSA system errors.
After you appeal, make sure to ask about payment plans too. Many schools offer monthly payment options that can make the out-of-pocket portion more manageable than paying each semester. And always be careful about loans - federal loans have better protections than private ones.
Update: I called the financial aid office today and got a counselor who was actually helpful! She said they might be able to convert one of the unsubsidized loans to a grant based on our circumstances, and suggested I submit a formal appeal letter detailing our specific financial constraints. She also mentioned they have some departmental scholarships I could apply for as a biology major. It's still going to be a stretch financially, but potentially more manageable if the appeal works. Thanks everyone for your advice!
Update on my situation: I finally got through the college selection page by adding schools one by one with a 2-minute wait between each selection. Painfully slow but it worked. The SAI calculation is working now too. Hope this helps!
UPDATE: We finally got through the college selection page! Combination of using the mobile app AND doing it at 6am this morning. Now we're on to the parent contribution section. Thanks everyone for your help and commiseration. For anyone else stuck on this - try early morning hours and the mobile app!
Excellent! Glad you found a solution. Just be prepared for possible slowdowns in the parent contribution section as well - that's another area where many users have reported issues. Best of luck with the rest of your application!
Yuki Watanabe
anybody know if this effects your SAI calculation?? my brothers fafsa had the same issue and his SAI was way higher than expected when it finally went through. not sure if its related but just a warning.
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Aisha Mohammed
•This issue with the IRS data transfer doesn't directly affect the SAI calculation. The SAI (Student Aid Index) is calculated based on the data itself, not how it was entered. If your brother's SAI was higher than expected, it's more likely due to how income and assets were reported, not the transfer delay. Common reasons for unexpectedly high SAI include: - Reportable assets that weren't excluded (some retirement accounts should be excluded) - Multiple family members in college not being properly reported - Income from tax-exempt interest not being correctly handled - Untaxed income being counted that wasn't anticipated If you believe there's an error, your brother can contact his school's financial aid office to request a professional judgment review.
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Zara Khan
UPDATE: The IRS data finally came through today! Interestingly, as soon as it did, I got a completely different notification saying "New information has been added to your FAFSA" instead of the incomplete reminders. We were able to finish the rest of the application in about 20 minutes. For anyone else facing this issue - it took exactly 6 business days for the IRS data to transfer. Thanks everyone for your help and suggestions!
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Mateo Gonzalez
•That's great news! Glad it worked out. Now make sure to check her Student Aid Index (SAI) once it's calculated (usually 3-5 days after submission) and have her watch for communications from her schools about any additional information they might need. Some schools also require the CSS Profile in addition to FAFSA, so double-check her school's financial aid websites for all requirements.
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