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I just went through this exact situation! Here's how I navigated it: 1. The "don't take action" email is automatically generated when your loan is in transition to a new servicer for the Fresh Start program 2. The Fresh Start notice is the one you should follow - it's a legitimate program created specifically to address situations like yours 3. I had a similar balance explosion ($19K to $67K over 6 years of default) 4. After enrolling in Fresh Start, they removed about $15K in collection fees 5. I then applied for an income-driven repayment plan (specifically SAVE) and my payments are now $43/month based on my income 6. My loans will be forgiven after 20-25 years of qualifying payments The key is documenting everything and following up persistently. The system is frustrating but Fresh Start is actually one of the more borrower-friendly programs they've created.
$43 a month sounds way more manageable than what they were asking for before! Did you have to provide tax returns or pay stubs for the income-driven plan?
To answer your follow-up question - yes, for the income-driven repayment plan I had to provide my most recent tax return. If your income has changed significantly since then, you can submit pay stubs instead. The SAVE plan is particularly generous for lower incomes. They also didn't count my spouse's income because we file taxes separately.
Thanks for all this info - it's actually making me feel like there might be a way out of this nightmare. I'm going to try to get through to FSA tomorrow and ask specifically about Fresh Start and the SAVE repayment plan. Fingers crossed!
my husbands info never got confirmed AT ALL last yr and we had to submit like special documentation thru the school financial aid office. total nightmare!! btw they sent us a paper form to fill out cuz his ssn wasnt matching for some reason. check ur email filters maybe they already sent u something?
One more thing to check - make sure you confirmed your email in the new StudentAid.gov system. I had a similar delay and realized I never clicked the verification link they sent when I created my new FSA ID. Once I did that, my SSA confirmation processed within 48 hours. My husband and daughter had already verified their emails which is why theirs went through first.
Thank you! I'm going to check this right now. I thought I had verified everything during setup, but it's possible I missed something. Really appreciate the tip!
No problem! Let us know if that resolves it. The new FAFSA system has so many more verification steps than the old one did.
Does anyone know if these interest rates are fixed forever or do they change? I took out loans in 2023 and I swear my interest rate was different.
Thanks everyone for all this info! I feel way less confused now. I'm going to: 1. Submit my FAFSA asap 2. Try to qualify for subsidized loans 3. Only borrow what I absolutely need 4. Watch out for those origination fees I'm still a bit nervous about the whole process but this helped a ton!
Good plan! One last tip: create an account on studentaid.gov and save your FSA ID somewhere safe. You'll use it every year you apply, and for managing your loans after graduation. Good luck with everything!
our financial aid finally came yesterday!!! literally called my daughter at school crying because one package was SO MUCH BETTER than we expected. don't give up hope! they explained that they're prioritizing packages for students who listed their school as first choice on fafsa. did you guys put the schools in preference order when you submitted? that might be affecting which ones come first.
Actually, this is a common misconception. The current FAFSA no longer sends your school preference order to the institutions. Schools can see that they're on your list, but not where they rank in your preferences. The order only affects which state agencies receive your information for state aid consideration. Your experience suggests that particular school might be prioritizing aid packages based on other factors or is simply further along in their processing.
As we navigate these unprecedented FAFSA delays, here's what financial aid administrators are saying behind the scenes: 1. Most schools are processing aid packages as quickly as they receive SAI data from the Department of Education 2. Many institutions are creating contingency plans for students who commit without aid information, including extended decision windows and modified refund policies 3. Some schools are offering preliminary aid estimates based on previous year formulas (though these could change) 4. Almost all schools understand this is not the fault of students and families If your student absolutely must decide by June 1st without aid information, ask the financial aid office these specific questions: ⢠"If I commit now and later find your aid package insufficient, what specific policies do you have for releasing me from my commitment?" ⢠"Will I receive a full deposit refund if I need to change my decision based on aid that arrives after the deadline?" ⢠"Can you provide a timeline in writing for when I can expect my aid package?" Get these answers in writing (email) whenever possible.
Giovanni Mancini
the new fafsa sucks so bad lol. took me 3 tries just to get logged in right. but ya just have him sign his part and keep trying with urs. or just submit it with only his signature and deal with parent signature later
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Fatima Al-Suwaidi
ā¢NO!!! Bad advice! If they submit with only the student signature, they'll process it without the parent contribution which could mess up their SAI calculation completely!
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NebulaNinja
Quick update based on the conversation: If your name has a hyphen as you mentioned, that could definitely be causing the issue. The current FAFSA system has known problems with special characters in names. To fix this, you have a few options: 1. Try entering your name without the hyphen to see if it processes 2. Contact FSA directly to have them manually verify your information 3. Some users have reported success by using a different browser in incognito/private mode And yes, your son can still sign his portion now - the consensus from most users (including financial aid professionals) is that this is fine and won't affect your ability to complete your section.
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Amara Nnamani
ā¢Thank you! I'll try the name without the hyphen first - that seems like the easiest solution to test. If that doesn't work, I'll probably need to contact FSA directly. Really appreciate everyone's help here!
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