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When my son went to college in 2023 they didn't care that my husband died they still asked for all his information on the FAFSA can you believe it?? I had to call them like 5 times to explain he was DECEASED and they kept sending verification requests for his tax forms!!! The system is BROKEN!!! I'm still angry about it tbh
That absolutely shouldn't have happened. When a parent is deceased, you indicate that on the FAFSA and no information should be requested from them. If you encounter this issue (hopefully you won't with the new FAFSA system), immediately request to speak with a financial aid supervisor or director, not just a front-line staff member.
Thank you all so much for the advice and support. I feel much more prepared now. I'll definitely start getting organized with all the documentation, help my triplets create their FSA IDs in advance, and submit as close to December 1st as possible. I'll also look into the Social Security survivor benefits and start researching schools with good aid packages for multiples. I really appreciate everyone taking the time to share your experiences and expertise!
Update us when you figure it out! My daughter will be applying next year and I'm trying to learn all the potential pitfalls.
UPDATE: You guys were right! I just checked this morning and now there's a verification request showing on my portal. They want me to verify my dependency status and submit my tax return transcript. The weird thing is they're still calling it a "correction" in the system even though nothing was actually incorrect. Thanks for all your help - at least now I know what I need to do!
Good luck getting through to anyone at Financial Aid this time of year lol. My daughter's application has been "processing" for weeks and every time I call I get disconnected after waiting for an hour. The whole system is broken.
That's exactly why I suggested Claimyr in my earlier comment. Regular phone lines are completely overwhelmed right now, but that service got me through to someone who could actually help within minutes. Saved me hours of frustration.
UPDATE: I found it! That direct link (studentaid.gov/plus-app) worked perfectly. I completed the application today using my FSA ID and was instantly approved. The whole process took about 15 minutes once I had the right link. Thanks everyone for your help! For anyone else looking - make sure you're logged in as the PARENT, not the student, and have the student's school code and requested loan amount ready.
Glad you got it figured out! Don't forget you'll also need to complete a Master Promissory Note (MPN) if this is your first time getting a Parent PLUS loan. That's a separate process on the same website.
My kid just started college last fall, and I was so confused by this whole FAFSA thing! We did ours last October, and yes, she did hers first then I did mine. What I didn't realize is that you have to do this EVERY YEAR! I thought once we were in the system we'd be set for all four years. But I guess we're about to start all over again for year two...
That's right, FAFSA needs to be submitted every year. However, renewal FAFSAs are typically easier because some information will carry over from your previous application. The good news is that for 2025-2026, the FAFSA Simplification Act has reduced the number of questions by about 60%, making the form much shorter than it used to be.
One important tip for your second year: make sure your daughter uses her existing FSA ID rather than creating a new one. A common mistake is students forgetting their FSA ID credentials and creating new ones, which can cause issues with linking to previous applications and sometimes delays processing. If she's forgotten her FSA ID information, there's a recovery process on the studentaid.gov website. And yes, as others have confirmed, the student still initiates the FAFSA and then adds parent contributors who complete their sections afterward.
CosmicCommander
Just a quick update - my son's blank pages finally started showing actual information this morning. It took exactly 6 days from when we first saw the problem. No explanation, no email, it just suddenly started working. Maybe check yours again today?
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Amara Okafor
•That's encouraging! I just checked and two of them are still blank, but for my third daughter, the signature page is finally working! So maybe there's hope the others will resolve soon too. Did your son's SAI score appear as well?
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Giovanni Colombo
After helping several students with similar issues, I wanted to add that you should also try downloading the FAFSA status information as a PDF. Sometimes the website displays blank pages but the PDF download still works. Look for a small download or print icon near where the summary should be. Also, check if your school's financial aid office can see the processed results - sometimes they receive the information even when parents/students can't see it on their end.
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Amara Okafor
•I didn't know about the PDF option! I just tried it and unfortunately the PDF is also blank for my two daughters with the "processed" status. I'll check with their university's financial aid office tomorrow to see if they can access the information. That would at least give me some peace of mind.
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