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my cousin works in financial aid at a state school and she said they're basically working 12 hour days trying to get all the packages done. the new fafsa system is giving them all kinds of problems on their end too. maybe try calling early in the morning when the lines aren't so busy?
For anyone in this situation, many colleges have now publicly announced extensions to their May 1 deposit deadlines because of the FAFSA delays. The National Association for College Admission Counseling (NACAC) has a list of schools offering extensions on their website. When you call the financial aid office, be sure to ask these specific questions: 1. "What is your current processing timeline for financial aid packages after receiving a student's SAI?" 2. "Do you offer an extension to the May 1st decision deadline if we don't receive our aid package in time to make an informed decision?" 3. "Can my student's package be expedited since we're waiting on this information to make our final decision?" 4. "Will we receive a complete breakdown of all potential aid, including specific loan types and terms?" Asking these direct questions will typically get you more concrete answers than general inquiries about status.
This is incredibly helpful - thank you! I'm going to use these exact questions when I call the remaining schools tomorrow. I hadn't heard about the NACAC list of schools with extensions, so I'll check that out right away.
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After seeing your responses to other comments, I want to follow up with some additional advice. Since you mentioned your hours were cut after FAFSA submission, that's EXACTLY what professional judgment reviews are designed for! Make sure to: 1. Document the reduction in hours/income (pay stubs, letter from employer) 2. Calculate the projected annual income difference 3. Submit a formal appeal letter specifically requesting "professional judgment review due to income reduction" With your already negative SAI, further reduction could potentially qualify your son for increased institutional aid or additional state grants. Don't be discouraged if your first request is denied - persistence often pays off with financial aid offices.
This is exactly what I needed to know! I'll start gathering documentation today and draft that appeal letter. Should I call first or just submit everything in writing? I want to make sure I'm doing this the right way.
It's usually best to call first to learn their specific process - some schools have forms while others want a letter. Mention specifically that you've had an "income reduction since FAFSA filing" and ask about their "professional judgment review process." This uses their terminology and signals you understand the system. One more option: see if your son can get on the housing waitlist for the lowest-cost dorm options. Sometimes spots open up last minute when other students decide not to attend.
Thank you so much. I just called and they're sending me their special circumstances form. They said decisions typically take 2-3 weeks, so at least we have some time before deposits are due. I really appreciate all your help!
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I blame the entire new SAI formula change. They rushed implementation without proper testing and now millions of students are dealing with these technical nightmares. My daughter might have to commit to a school without knowing what aid she's getting because of these delays!!
yup!! my kid picked his school based on a financial aid estimate thats probably wrong because of all this confusion. might end up having to change his plans if the real numbers are bad!
Update for everyone following this thread: FSA just announced they're releasing a new batch of signature correction capabilities next Monday. If you check your studentaid.gov account after May 1st, you should be able to complete the missing signatures. They're gradually rolling out fixes, so don't panic if you don't see it immediately.
This is incredibly helpful information! Thank you so much. I'll set a reminder to check on Monday.
where did they announce this? i check their site daily and never see these updates
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Has anyone had success getting through to the Federal Student Aid phone line? I've been trying for days and either get disconnected or told the wait is over 3 hours!
I used Claimyr (claimyr.com) after spending a week trying to get through. They have a service that holds your place in line and calls you when an agent is available. Saved me hours of frustration - there's a demo at https://youtu.be/TbC8dZQWYNQ that shows how it works. The FSA agent was able to tell me exactly what fields were causing my SAI calculation error.
UPDATE: I thought I should share what finally worked in case anyone else has similar issues: 1. For my daughter's missing parent signature: I followed the advice to completely log out, then log back in with MY FSA ID (not hers). The parent signature option was then visible at the end of the form! Completed it and that application is now fully processed. 2. For my son's SAI calculation error: It was indeed a mismatch between marital status and tax filing status. I had to correct my tax filing status to match how we actually filed. After updating that information and resubmitting, the SAI was calculated correctly within 48 hours! Thank you all for your help - this forum saved me so much time and stress. And for anyone else dealing with these issues, definitely document everything as suggested and don't be afraid to reach out to FSA directly if you're still stuck after trying these solutions.
Great news! I'm glad you were able to resolve both issues. This is exactly why it's so important to check each section carefully, as the FAFSA system doesn't always make it clear where the errors are occurring. Thanks for updating the thread with your solution - this will definitely help others facing similar problems!
Ava Martinez
One important thing to remember: subsidized loans don't accrue interest while your son is in school and during deferment periods. Unsubsidized loans start accruing interest immediately. If you end up with a mix of both in the financial aid package, always accept the subsidized portion first before taking unsubsidized loans. \n\nThe current interest rate for undergraduate subsidized and unsubsidized federal loans is 5.5%, which will add up significantly over four years if taking unsubsidized options.
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Sofia Gutierrez
That's a really good point about prioritizing subsidized loans first. I'll make sure we do that when the package finally comes through. The interest difference really adds up over time!
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