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Just wanted to share my recent experience with the FAFSA save feature! I was in the exact same situation as you - had to stop midway through because I was missing some documents. When I came back the next day, everything was exactly where I left it. The key thing is making sure you complete each page fully before moving on or logging out. I also discovered that if you're ever unsure whether your progress saved, you can check the "My FAFSA" section on your dashboard which shows your application status and completion percentage. Don't stress - the system is designed for people to work on it over multiple sessions since gathering all the required documents can take time!
That's so reassuring to hear from someone who just went through the same thing! I was really worried I'd have to start over. I'll definitely check that "My FAFSA" section on the dashboard - I didn't even know that showed completion percentage. Thanks for sharing your experience, it makes me feel much better about taking my time to gather all the documents I need!
I'm so glad you asked this question because I was wondering the same thing when I started my FAFSA! Based on everyone's responses here, it sounds like the save feature is pretty reliable, but I'm definitely going to follow the advice about taking screenshots and making sure to hit "Next" on each page. Has anyone had experience with what happens if your internet cuts out while you're in the middle of filling out a page? I have pretty unreliable wifi at my apartment and I'm worried about losing progress if I get disconnected at the wrong time.
I had my wifi cut out twice while filling out my FAFSA and I was terrified I'd lose everything! But as long as you've completed and moved past a page by clicking "Next," your info should be safe. The problem is if you're halfway through filling out a page when you get disconnected - that page's data might not be saved yet. My advice: if you have unreliable internet, maybe fill out each page in a notes app first, then copy/paste the info into FAFSA so you're not spending too much time on each page. Also, I noticed the system gives you a warning if you've been idle for a while, so that's your cue to save/navigate if your connection is acting up!
This thread is exactly what I needed to find! My son has been stuck with the same "records don't match" error for the past few days and we were getting so frustrated. Reading through everyone's experiences, it's clear this is way more common than we thought. We're going to try the username recovery option first (thanks for that tip!) and if that doesn't work, we'll call FSA early morning. It's reassuring to know that most people seem to get this resolved once they actually reach an agent. The FAFSA process is stressful enough without these technical glitches! Fingers crossed we can get it sorted out soon - these deadlines are no joke.
You're so right about how common this issue is! I'm new to this whole FAFSA process too and was starting to think I was the only one having problems. This thread has been a lifesaver - it's nice to know there are actual solutions and that we're not alone in dealing with these frustrating technical issues. I'm definitely going to bookmark this conversation in case I run into other problems along the way. Good luck with getting your son's account sorted out! From what everyone's saying, it sounds like once you get past this initial hurdle, the rest of the process goes much smoother.
I'm so glad I found this thread! I'm a parent helping my daughter with her FAFSA and we've been dealing with this exact same "records don't match" error for the past two days. It's been incredibly frustrating, especially with all the college deadlines approaching. Reading through everyone's experiences here has been really reassuring - it sounds like this is a much more widespread issue than I initially thought. Based on all the helpful advice shared here, we're going to start by trying the username recovery option on studentaid.gov to see if she already has an existing FSA ID that we forgot about. If that doesn't work, we'll call the FSA Information Center first thing tomorrow morning (thanks for the tip about early morning having shorter wait times!). It's really comforting to see that most people were able to get this resolved once they actually spoke with an agent, even if the wait times were long. This whole FAFSA process is stressful enough without these technical glitches, but at least now I feel like we have a clear plan of action. Thanks to everyone who shared their experiences and solutions - this community has been incredibly helpful!
I'm in the exact same boat! Submitted my FAFSA 6 days ago and have been obsessively checking studentaid.gov thinking I was missing something. This thread has been SO helpful - I had no idea that schools are the ones who actually send out the Pell Grant awards, not the FAFSA site directly. The whole process is way more confusing than it needs to be. I'm definitely going to try calling my top choice schools directly like some of you suggested, especially since I also have that May 1st deadline approaching fast. It's such a relief to know that 1-3 weeks is totally normal and I'm not behind or doing anything wrong. Thanks everyone for sharing your experiences - makes me feel so much less alone in this stressful process!
Yes! This thread has been a lifesaver - I was starting to panic thinking I'd messed something up on my application. It's crazy how they don't explain this whole process better when you submit the FAFSA. I'm definitely going to call my schools this week too since I also have some early deadlines coming up. At least now I know what to expect and that waiting 2-3 weeks is completely normal. Good luck with your applications!
I'm literally going through the exact same thing right now! Submitted my FAFSA 4 days ago and have been checking studentaid.gov multiple times a day expecting to see my Pell Grant status. This whole thread has been incredibly helpful - I had absolutely no clue that the schools are the ones who actually determine and send out the Pell Grant awards based on your SAI, not the FAFSA website itself. The whole system seems so backwards - why don't they explain this clearly when you submit your application? I've been stressing out thinking I did something wrong or that my application got lost. Now I know to be patient and wait for my SAI to appear, then check with my individual schools. Definitely going to try that Federal Student Aid Estimator tool while I wait. Thanks everyone for sharing your timelines and experiences - makes this whole confusing process feel way less overwhelming!
Update: It finally moved to processing this morning - took exactly 8 business days! Now we're able to make corrections. Thanks everyone for your help and advice. I've already contacted his school to let them know corrections are coming.
Congrats on finally getting through to the processing phase! Eight business days seems to be pretty typical from what I'm seeing here. I'm dealing with a similar situation with my daughter's FAFSA - it's been pending for 5 days now and she also has some errors that need correcting (mixed up our tax info). This thread has been super helpful in understanding what to expect. Did you end up calling your son's school before the status changed, or are you planning to wait until after you submit the corrections?
Malik Davis
I'm new to this community but going through something similar with my 20-year-old. One thing that helped us was contacting the financial aid office early in the semester rather than waiting. They told us that mid-semester appeals often have better outcomes because they can see the student is actually enrolled and serious about their education. Also, if your daughter is working full-time while in school, make sure to emphasize that in her appeal. Financial aid counselors sometimes view that as evidence of genuine financial hardship and commitment to education. The combination of being self-supporting AND working while studying can strengthen her case for professional judgment. Has she considered community college for her first two years? I know that's not ideal, but the financial aid offices at community colleges are often more flexible with special circumstances, and she could transfer later with less debt.
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Eli Wang
•Welcome to the community! That's really helpful advice about timing the appeal mid-semester. We hadn't thought about that angle, but it makes sense that they'd want to see she's committed to her studies. She is working about 35 hours a week while taking classes, so we'll definitely emphasize that in her appeal. The community college suggestion is interesting too. She's already enrolled at a 4-year school for this semester, but if the appeal doesn't work out, transferring might be worth considering for financial reasons. Do you know if professional judgment decisions from community colleges transfer when students move to 4-year schools, or would she have to go through the process again?
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Ryder Greene
•Professional judgment decisions don't transfer between schools - each institution makes their own determination based on their policies and your specific circumstances. So if she transfers from community college to a 4-year school, she'd need to go through the appeal process again at the new school. However, having documentation of a previous successful appeal can actually help! The new school's financial aid office will see that another institution reviewed her situation and found merit in adjusting her aid. Plus, by that time she'll have even more evidence of being self-supporting over a longer period. The good news is that once she has all the documentation organized for this appeal, she can reuse most of it for future schools. And honestly, some 4-year universities are more generous with professional judgment than others, so it might work out even better at a different school.
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Savannah Weiner
I'm facing a very similar situation with my 22-year-old son who's been completely independent for almost 2 years now. What really helped us was keeping meticulous records from day one of his independence - we created a monthly spreadsheet tracking every expense he paid (rent, utilities, groceries, car insurance, etc.) compared to his income from work. When we met with the financial aid office, having this detailed financial timeline made a huge difference. They could see exactly when he became self-sufficient and how consistent he's been. The counselor mentioned that many students claim independence but can't actually prove the full scope of their self-support. Also, don't overlook state-specific aid programs! Some states have grants or scholarships with different dependency criteria than federal FAFSA. My son qualified for a state workforce development grant that didn't require parental income information since he was working full-time in a high-demand field. One more tip - if your daughter's school has multiple campuses, sometimes the financial aid policies can vary slightly between campuses. Might be worth checking if that applies to her situation.
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