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UPDATE: I uploaded all our tax documents yesterday and emailed the financial aid office to confirm. They responded today saying everything looks good now and they should have my daughter's aid package calculated within the next 10 days. They said lots of families had this issue with the IRS data retrieval not working properly this year. Thanks everyone for your help and suggestions!
So glad to see your update that everything worked out! I'm dealing with this exact same issue right now - my daughter's school is requesting tax documents even though I'm positive I used the IRS data retrieval tool. It's reassuring to know this is happening to so many families and isn't something I did wrong. Going to upload our documents today and hopefully get a quick resolution like you did. Thanks for sharing your experience - it really helps to know we're not alone in this mess!
You're definitely not alone! This IRS data retrieval issue seems to be affecting tons of families this year. I'm new here but have been following similar situations, and it sounds like uploading the tax documents is really the fastest path forward. The schools seem to be understanding about it since they know the new FAFSA system has had so many glitches. Hope your daughter's school processes everything quickly once you get the documents uploaded!
This is such a timely question! I'm in a similar boat with my son starting college in fall 2025. From what I've gathered through this whole process, the FAFSA primarily uses your AGI from line 11 of your 2023 tax return, but it's definitely not the only thing they look at. Since you mentioned having rental properties and self-employment income, those will flow through to your 1040 via Schedules C and E respectively - so they're looking at the net income after your legitimate business deductions, not the gross amounts. The tricky part with rental properties is that while depreciation reduces your taxable income, the actual property values still count as assets if you own them outright. One thing that's helped me understand this better is using the IRS Data Retrieval Tool when it becomes available - it automatically pulls the exact fields that FAFSA uses from your tax return, so you can see exactly what they're seeing. Good luck with the whole process!
Thank you so much for mentioning the IRS Data Retrieval Tool! I hadn't heard about that before. That sounds like it would take a lot of the guesswork out of this whole process. Do you know when that tool typically becomes available? I'm trying to plan out our timeline for getting everything ready before the December FAFSA opening. Also, since you mentioned property values counting as assets - do you know if there's a threshold where they start impacting aid eligibility significantly? We're trying to figure out if it makes sense to pay down some of our rental property mortgages before filing.
The IRS Data Retrieval Tool usually becomes available a few weeks after the FAFSA opens, so probably sometime in January for the 2025-2026 cycle. As for asset thresholds, there's actually an asset protection allowance that varies based on the age of the older parent - for most families it's around $10k-15k that's completely protected. After that, assets are assessed at about 5.64% in the SAI calculation. So if you have $100k in rental property equity above the protected amount, it would add roughly $5,640 to your Student Aid Index. Whether paying down mortgages helps depends on your overall financial picture and cash flow needs. Just remember that primary residence equity doesn't count as an asset, but rental properties do!
Just wanted to add something that might be helpful for your situation with self-employment and rental income - make sure you're keeping really detailed records of all your business expenses and rental property deductions. The FAFSA uses what flows to your 1040, so legitimate business deductions that reduce your AGI will help your aid eligibility. Things like home office expenses, business travel, rental property repairs and maintenance, property management fees, etc. can all reduce the income that FAFSA sees. Also, since you mentioned your daughter is starting in fall 2025, remember that you'll be using your 2023 tax return for that FAFSA (the one you filed earlier this year), not your 2024 return. So there's no changing what they'll see for her first year, but you can start planning now for her sophomore year by being strategic about timing income and expenses in 2024. The complexity with self-employment and rentals is definitely stressful, but the silver lining is that you have more control over the timing of income and expenses than W-2 employees do.
This is really valuable advice about record keeping! I'm definitely going to be more meticulous about documenting our business expenses going forward. Quick question though - you mentioned that we'll be using our 2023 tax return for my daughter's first year. Does that mean if our income drops significantly in 2024 (which it might due to some business changes), there's no way for that to help her aid package for freshman year? Or is that where the professional judgment review that others mentioned would come into play?
Thanks everyone for the suggestions. I'm going to propose a multi-pronged approach to our director: 1. Start identifying vulnerable students now through advisor outreach 2. Host dedicated parent verification workshops with translators 3. Create a small emergency fund for students whose parents ultimately can't complete verification 4. Document all cases for advocacy purposes I'll update if we come up with any other successful strategies. This shouldn't be falling on schools to fix, but we can't just let students lose their aid and drop out.
This is such a frustrating situation that's affecting so many students nationwide. I'm a first-year financial aid counselor and we're seeing similar issues at our mid-size state university. One thing that's helped us is partnering with local immigrant advocacy organizations who already have trust relationships with undocumented families. They've been able to facilitate conversations that we couldn't have directly. We're also piloting a "FAFSA buddy" program where students who successfully navigated the process with their parents mentor other families going through it. Sometimes peer-to-peer support works better than institutional outreach. The most heartbreaking part is watching students who've worked so hard academically potentially lose everything because of a bureaucratic barrier their parents can't overcome. These verification requirements are creating a two-tiered system that punishes students based on their family circumstances.
I'm dealing with the exact same situation! My daughter applied to Rutgers and several other schools, and we've heard back from everyone except Rutgers. It's so stressful trying to make decisions without knowing what kind of aid package they'll offer. What's really frustrating is that when I called last week, they couldn't even tell me if our FAFSA was in their system at all - just that they're "still processing applications from the Department of Education." Meanwhile, Montclair State and Stockton both sent aid letters weeks ago using the same FAFSA data! I'm going to try calling again this week and ask the specific questions people have mentioned here about whether they can at least see our FAFSA in their system. Fingers crossed we all hear something soon - this waiting is killing me!
I'm in the exact same boat! My son applied to Rutgers and we're still waiting while other schools have already sent packages. It's so nerve-wracking trying to make such an important decision without all the information. The inconsistency is what gets me - how can some schools process the same FAFSA data so quickly while others are months behind? I hope when you call again you get someone who can at least confirm they have your information in their system. That would be some peace of mind at least!
I'm a new parent going through this process and this thread has been incredibly helpful! My daughter is also waiting on Rutgers while we've received packages from other NJ schools. Based on everyone's experiences here, it sounds like this is unfortunately normal for Rutgers this year due to the new FAFSA system issues. I'm planning to call tomorrow and ask specifically if they can see our FAFSA in their system (thanks for that tip!). For those still waiting - has anyone had luck with emailing their financial aid office instead of calling? Sometimes I find written requests get better responses than phone calls, especially when offices are overwhelmed. Also wondering if anyone knows if Rutgers has posted any official updates about FAFSA delays on their website or social media? Might be worth checking for any general timelines they've shared publicly.
Welcome to this stressful but unfortunately common experience! I haven't tried emailing yet - that's a great suggestion. Phone calls have been hit or miss for me too. As for official updates, I checked their financial aid website yesterday and didn't see anything specific about FAFSA delays, which is frustrating. They really should be communicating better about this widespread issue. When you call tomorrow, definitely ask that specific question about seeing the FAFSA in their system - that seems to be the key to getting actual information rather than generic responses. Good luck!
Anastasia Sokolov
I had this exact same problem yesterday! What finally worked for me was switching to Microsoft Edge browser and clearing all my cookies first. The correction button showed up immediately after that. Also make sure your FAFSA status shows "Completed" with an SAI number - if it's still showing "Processing" the correction option won't appear no matter what browser you use. Hope this helps someone avoid the hours of frustration I went through!
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Aria Washington
•This is super helpful! I've been struggling with this for the past two days. Just switched to Edge and cleared my cookies like you suggested - still showing "Processing" though so I guess I need to wait for that to change first. Thanks for sharing what worked for you, definitely saving me more frustration!
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Jabari-Jo
I've been having the exact same issue since this morning! Thanks to everyone who shared their solutions - I tried switching to Edge browser and clearing my cache like some of you suggested, and I can finally see the correction option now. For anyone still stuck: make sure your FAFSA shows "Completed" status first (mine took 10 days to process), then try Edge browser with cleared cookies. The "Make FAFSA Correction" button should appear at the bottom when you view your FAFSA. The school selection section is buried a few clicks deep in the correction menu but it's there! Good luck everyone - this system really needs to be more user-friendly.
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Mateo Sanchez
•Thanks for the detailed walkthrough! I'm a new student applying for FAFSA for the first time and this whole process has been so confusing. My application is still showing "Processing" after 5 days - is that normal? I'm getting worried about missing deadlines for the schools I forgot to add initially. Really appreciate everyone sharing their experiences here, it's helping me understand this isn't just me being clueless!
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