FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Jamal Brown

•

As a newcomer to this community, I have to say this thread is absolutely incredible! The level of expertise and genuine support shared here is amazing. Connor, you've basically received a complete guide to navigating federal aid issues that would normally take someone years to figure out on their own. What really stands out to me is how many people have emphasized that these "missing" checks are often not actually lost in the mail, but stuck in various government systems due to database errors or administrative issues. That's such an important insight that completely changes how you approach solving the problem. The specialized School Services number (1-877-801-0576) that Hiroshi shared seems like a game-changer compared to that main customer service line everyone complains about. Combined with all the other resources mentioned - the Treasury Check Claims database, FSA Ombudsman complaints, CFPB filing options - you now have multiple ways to tackle this from different angles. As someone who's about to navigate financial aid processes for the first time, this whole conversation has been incredibly educational. The emphasis on documentation, knowing exactly what questions to ask, and having your son's FSA ID and other information ready before calling is such practical advice. Connor, I'm really hoping you'll update us on which approach ends up working best for you! This thread has become such a valuable resource that I'm sure will help many other families facing similar situations. Good luck with getting this resolved!

0 coins

Yara Campbell

•

As a newcomer to this community, I'm absolutely amazed by the incredible wealth of knowledge and support that's been shared in this thread! Connor, you've essentially received what amounts to a complete masterclass in navigating federal student aid bureaucracy. What really strikes me is how this conversation has revealed that many "missing" refund checks aren't actually lost in the mail at all - they're often sitting in various government systems due to database errors, address mismatches, or other systematic issues. The specialized resources everyone has shared create such a comprehensive approach: Hiroshi's School Services number (1-877-801-0576), Harper's Treasury Check Claims database, the FSA Ombudsman and CFPB complaint options, and even congressional involvement strategies. As someone who's just starting to learn about financial aid processes, this thread has been incredibly educational. It's clear that having the right contacts and knowing the right questions to ask makes all the difference when dealing with federal agencies. The emphasis throughout on documentation and creating paper trails is invaluable advice. Connor, with the multi-pronged strategy you now have - from Treasury database searches to specialized phone numbers to multiple complaint channels - you're incredibly well-equipped to resolve this efficiently. Please keep us updated on what ultimately works! This thread has become such a valuable resource that will undoubtedly help many other families facing similar challenges. Thank you to everyone who shared their expertise and experiences. This is exactly the kind of community support that makes navigating complex federal systems so much more manageable!

0 coins

Summer Green

•

Welcome to the community, Yara! As another newcomer here, I'm equally impressed by how this thread has become such an comprehensive resource guide. The collective expertise shared by everyone has been truly remarkable to witness. What really stands out to me is how Connor's situation has transformed from what seemed like an impossible bureaucratic maze into a clear action plan with multiple pathways to resolution. The systematic nature of many of these missing refund issues that people have highlighted - database mismatches, SSN errors, checks in Treasury systems - is such crucial information that most people would never think to investigate. @Connor O'Brien - you now have what might be the most thorough toolkit I've ever seen for this type of issue! Between the School Services number (1-877-801-0576), Treasury database search, multiple complaint filing options, and all the documentation strategies, you're going into this incredibly well-prepared. I'm really hoping you'll share updates on which approach proves most effective - this thread will be invaluable for future families facing similar challenges. As someone just beginning to navigate the financial aid world myself, this entire conversation has been such an educational experience. It really demonstrates how having access to community knowledge can make all the difference when dealing with complex federal systems. I'm definitely bookmarking this whole thread as a reference guide! Thank you to everyone who contributed their expertise here - this is exactly the kind of support that makes these intimidating bureaucratic processes so much more manageable!

0 coins

Aisha Hussain

•

As someone who just went through this process with my twin daughters, I can't stress enough how important it is to formally decline! We had scholarships covering both girls' expenses, but I made the mistake of ignoring the offered loans for one daughter while properly declining for the other. Guess which one had a registration hold placed on her account two weeks before classes started? The financial aid office told me their system flagged her account as having "unresolved aid" even though she never signed any loan documents. It took multiple calls and a trip to campus to sort it out. What really surprised me was how different the declination process was between their two schools - one had a simple online form, the other required a signed paper form submitted in person or by mail. So definitely call ahead to understand your school's specific requirements. Pro tip: If you do decide to accept a partial amount for emergencies as some suggested, make sure you understand the minimum disbursement amounts. Some schools won't process loans under $500, so accepting a tiny "just in case" amount might not even be possible.

0 coins

Hunter Edmunds

•

Wow, what a perfect real-world example of why this matters! Having twins going through the process must have made the contrast even more obvious - one with proper declination sailing through registration, and the other dealing with holds and campus visits. That's exactly the kind of story that drives home why we can't just assume "ignoring it will be fine." The detail about minimum disbursement amounts is really valuable too - I hadn't even thought about that aspect when considering whether to accept a small emergency amount. Thanks for sharing your experience with managing this for two kids at different schools!

0 coins

Jade O'Malley

•

This whole thread has been eye-opening! I'm a first-time parent going through this process and honestly had no idea that ignoring offered loans could create such headaches. My son's aid package shows a $4,000 Direct Subsidized Loan that we don't need since his scholarships cover tuition and room/board. After reading all these stories about registration holds and account issues, I'm definitely calling the financial aid office this week to get their specific declination process. It's really helpful hearing from actual financial aid counselors and bursar office staff about why the formal declination matters - the behind-the-scenes explanation about how "offered" status affects account balance calculations makes total sense. One thing I'm curious about - for those who mentioned accepting a partial amount as a safety net, how do you handle that if you never actually need the money? Do you just let it sit in your account accruing interest, or is there a way to return unused portions later in the semester?

0 coins

I'm dealing with this exact same SSA verification nightmare and honestly finding this thread has been such a relief! I've been stuck for about 6 days now and was starting to think I was somehow entering my own information incorrectly, even though I've triple-checked everything against my Social Security card multiple times. What really confirms this is a widespread system issue is seeing so many people having the identical problem - and the fact that several folks called SSA directly and confirmed their info is correct on that end. It's clearly some kind of technical integration problem between FSA and SSA systems, not anything we're doing wrong. My priority deadline is in just under 3 weeks and I was getting really stressed about potentially missing out on aid over something completely out of my control. But reading all these success stories with Claimyr is giving me hope that there's actually a reliable solution. The fee seems totally reasonable compared to the alternative of possibly missing financial aid deadlines. Thanks to everyone for sharing their experiences and especially to those who came back with updates after getting it resolved! This community has been invaluable for navigating this mess. Going to try the Claimyr route myself - fingers crossed I can get this sorted out soon!

0 coins

Nasira Ibanez

•

I'm going through the exact same thing right now! Been stuck for about 4 days and it's so frustrating. Reading through this whole thread has been incredibly helpful though - it's such a relief to know this is definitely a widespread system issue and not something we're all doing wrong individually. The fact that multiple people have called SSA and confirmed their info is correct really proves this is an integration problem between the two systems. It's crazy that so many students are dealing with this technical nightmare when we're all racing against deadlines! Based on all the success stories here, I'm also planning to try Claimyr - seems like the most reliable way to actually get through to someone who can manually fix this verification block. The fee definitely seems worth it compared to potentially missing out on financial aid over a glitch that's totally out of our control. Thanks for sharing your experience @Yuki Kobayashi! This thread has been such a lifesaver for all of us dealing with this mess. Hopefully we can all get it resolved soon!

0 coins

Mei Chen

•

This thread has been incredibly helpful - I'm dealing with the exact same SSA verification nightmare! Been stuck for about a week now and was starting to think I was losing my mind checking my info over and over again. Like everyone else, I've verified my SSN, DOB, and name spelling against my Social Security card multiple times - everything is 100% correct but FAFSA keeps rejecting it. The fact that so many people are experiencing this identical issue really confirms it's a widespread system problem, not user error. My priority deadline is coming up in just over 2 weeks and I was getting really panicked about potentially missing out on financial aid over a technical glitch that's completely out of my control. But seeing all these success stories with Claimyr is giving me hope that there's actually a reliable solution. I'm definitely going to try the Claimyr approach based on everyone's positive experiences here. The fee seems totally worth it compared to sitting on hold for hours or potentially missing deadlines. Thanks to everyone for sharing their experiences - this community support has been a lifesaver for navigating this mess! Will update once I get it resolved. Fingers crossed! 🤞

0 coins

CosmicCowboy

•

I'm going through this exact same verification nightmare too! Been stuck for about 3 days now and honestly was starting to think I was doing something fundamentally wrong with entering my info, but this thread has been such a huge relief showing it's clearly a widespread system issue. Like everyone else, I've checked my SSN, DOB, and name spelling countless times against my Social Security card - everything matches perfectly but FAFSA keeps throwing that verification error. It's so frustrating that we're all dealing with this technical mess when deadlines are approaching! Based on all the success stories shared here, I'm also planning to try the Claimyr route. The fee definitely seems worth it to actually get through to someone who can manually override this verification block instead of potentially missing out on financial aid over a glitch that's completely out of our control. Thanks for sharing your experience @Mei Chen! This thread has been invaluable for those of us stuck in this verification hell. Hope we can all get this sorted out before our deadlines hit! Good luck! 🤞

0 coins

Marcus Williams

•

I'm a new member here and just went through this exact same experience! I submitted my 2025-26 FAFSA yesterday and had that identical moment of panic when I couldn't find the document upload section anywhere. After hearing so many stories about the complexity of uploading tax documents in previous years, it felt almost too simple to just complete the application and submit without any file uploads. Reading through all these responses has been incredibly reassuring - it's clear that the automatic IRS data sharing is working as designed and we didn't miss anything important! The new process definitely feels strange when you're expecting the traditional upload requirements, but it sounds like it should eliminate so many of the frustrations from the old system with unreadable documents and multiple resubmissions. I made sure to consent to the IRS data access during my application, and since my tax situation is straightforward (just standard W-2 income from my work-study job), I'm cautiously optimistic that processing will go smoothly. Now I'm in that anxious waiting period, checking my StudentAid.gov account daily for my SAI to appear! Thanks to everyone who shared their experiences here - it's such a comfort to know we're all learning this new streamlined system together and that the missing upload section is completely normal now. Fingers crossed the 1-3 week processing timeline works out for everyone!

0 coins

StarStrider

•

Welcome to the community! I'm also a new member and literally just went through this exact same experience last week. I had that same panic moment where I kept refreshing the page thinking something was broken or I'd accidentally skipped a section. It's so reassuring to see that everyone has had this identical reaction to the new system! The automatic IRS data sharing definitely feels weird at first, but after reading through all these experiences, I'm actually pretty excited about it. No more dealing with scanning documents or getting those dreaded "unreadable file" error messages! Since you have straightforward W-2 income and gave consent for IRS access, you should be in great shape. I'm also guilty of checking my StudentAid.gov account way too frequently waiting for my SAI - trying to limit myself to once a day but it's hard to resist! Based on what others have shared, it seems like most people with simple tax situations get their results within 1-3 weeks. We're all figuring out this new process together, so don't worry - you did everything right!

0 coins

Malik Jackson

•

I'm a new member here and just went through this exact same experience! I submitted my 2025-26 FAFSA a few days ago and had that identical moment of confusion when I couldn't find the document upload section. After years of hearing about how complicated the FAFSA process was with all the tax document uploads, it felt almost anticlimactic to just complete the application and submit without any file attachments. Reading through everyone's responses here has been so helpful and reassuring. It's amazing how literally every single person seems to have had that same panic moment about the missing uploads! The automatic IRS data sharing definitely feels strange at first when you're expecting the traditional process, but it sounds like it should solve so many of the issues from previous years with document rejections and resubmissions. I made sure to consent to the IRS data access during my application, and my tax situation is pretty straightforward (just basic income from my campus work-study job), so I'm optimistically hoping everything will process without any hiccups. Now I'm in that nerve-wracking waiting phase, checking my StudentAid.gov account probably more times per day than I'd like to admit! Thanks to everyone who shared their experiences and insights here - it's such a relief to know we're all navigating this new streamlined system together and that the missing upload section is completely normal. Here's hoping the promised 1-3 week processing timeline holds true for all of us recent submitters!

0 coins

StarStrider

•

This thread has been absolutely incredible - thank you all for sharing such detailed experiences! I'm a US citizen living in France with my French husband, and our daughter is a junior in high school, so we're right in the thick of college planning. Reading through everyone's stories has been both sobering and encouraging. What strikes me most is how everyone emphasizes that the initial FAFSA calculation isn't the end of the story - there's real hope through professional judgment appeals. I'm definitely going to start gathering documentation now: our separate tax returns, bank statements, a letter from my husband about not contributing to education costs, and cost of living comparisons between France and potential US college locations. The tip about calling schools proactively to gauge their experience with international families is genius. I'd rather invest time upfront to identify schools that are more likely to be understanding than waste energy on institutions that aren't equipped to handle our situation. One question for those who've been through this - did any of you find it helpful to work with educational consultants who specialize in international family situations, or were you able to navigate the professional judgment process entirely on your own? I'm wondering if it's worth investing in professional help given how complex this all seems, or if the financial aid offices are generally equipped to walk families through the appeals process once you have your documentation in order. Thanks again for creating such a comprehensive resource - this community support is exactly what international families need!

0 coins

Isabella Costa

•

Great question about educational consultants! I actually considered hiring one when I was going through this process, but ultimately decided to handle it myself after reading through resources like this thread. The financial aid offices were generally very helpful once I had my documentation organized - most of them walked me through exactly what they needed for the professional judgment review. I think the key is being well-prepared with all your paperwork rather than needing someone to navigate the process for you. That said, if you're dealing with particularly complex financial situations or multiple countries' tax systems, it might be worth a consultation. I'd suggest starting with the DIY approach using all the great advice in this thread, and only considering professional help if you hit roadblocks. The money you'd spend on a consultant could probably be better used for your daughter's education! Just make sure to start early so you have time to gather everything without rushing.

0 coins

Rami Samuels

•

As someone who just went through this exact process as a US citizen living in South Korea with my Korean husband, I can't emphasize enough how helpful this thread would have been a year ago! Everything everyone has said is spot-on - yes, you must report your spouse's income regardless of citizenship, but don't panic because professional judgment can make a huge difference. A few additional tips from my recent experience: 1) Keep detailed records of ALL your interactions with financial aid offices - dates, names, what was discussed. Some schools took months to respond and I had to follow up multiple times. 2) When explaining cost of living differences, I found it helpful to use specific examples (like rent costs, grocery prices, etc.) rather than just general statistics. 3) Consider the timing of when you submit appeals - I had better luck reaching financial aid officers in late spring/early summer when they weren't swamped with initial applications. Also, don't be discouraged if some schools say no initially. I appealed to 6 schools and got meaningful adjustments from 4 of them. The two that didn't adjust were actually schools I thought would be more understanding, so you really never know until you try. The whole process was stressful but absolutely worth it - we saved thousands per year in out-of-pocket costs. One last thing - if your daughter is considering schools with large international populations or study abroad programs, definitely prioritize those. They tend to have more experience with complex family financial situations and seemed much more willing to work with us.

0 coins

Prev1...141142143144145...822Next