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Ravi Malhotra

What is the unemployment benefits process in Washington - complete beginner confused

I just got laid off from my restaurant job last week and everyone keeps telling me to file for unemployment but I honestly have no idea what that even means or how it works. I've never had to deal with this before and I'm completely lost. Like do I just call someone? Is there a website? How much money do you get? I tried googling but there's so much information and I don't understand half the terms they use. Can someone please explain this to me like I'm 5 years old? I'm really stressed about paying rent next month.

Don't worry, everyone feels overwhelmed their first time! Unemployment insurance (UI) is basically a safety net program that gives you weekly payments when you lose your job through no fault of your own. In Washington, you apply through the Employment Security Department (ESD) website at esd.wa.gov. You'll need your Social Security number, employment history for the last 18 months, and bank info for direct deposit.

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Thank you! That's already way more helpful than anything I found online. Do I need to apply right away or can I wait a few days?

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Apply as soon as possible! There's a one-week waiting period before benefits start, and you can't get paid for weeks you don't file. The sooner you apply, the sooner you'll start receiving money.

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The whole process is pretty straightforward once you get started. You file an initial claim, then file weekly claims every week to get paid. The weekly amount depends on your previous wages - it's usually around 60-70% of what you were making, up to a maximum amount that changes each year.

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So I have to do something every single week? What happens if I forget one week?

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Yes, you have to file every week by the deadline or you won't get paid for that week. You can sometimes file late claims but it's better to just set a reminder on your phone.

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Just heads up - you'll also need to do job searches every week and report them when you file your weekly claim. It's usually 3 job search activities per week in Washington. Keep track of where you apply, when, and what type of contact you made.

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Job searches? I thought unemployment was for people who don't have jobs?

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You're unemployed but you're required to actively look for work to keep getting benefits. It makes sense - the program is meant to help you transition to a new job, not just give you money indefinitely.

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One thing that really helped me was using Claimyr when I needed to talk to someone at Washington ESD. The phone lines are always busy and you can spend hours trying to get through. Claimyr calls for you and gets you connected to an actual person. Check out their website at claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Is that like a paid service? I'm already worried about money...

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It's worth it when you consider how much time you save. I tried calling ESD for three days straight and never got through. With Claimyr I was talking to someone within an hour.

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ugh the whole system is so confusing when you're new to it. took me forever to figure out all the acronyms and stuff. ESD is employment security department, UI is unemployment insurance, there's also stuff about adjudication which is when they review your claim for issues

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What's adjudication? That sounds scary.

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it's when they need to verify something about your claim before they can approve it. like if there's a question about why you lost your job or something. most people don't have to deal with it

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Here's what I wish someone had told me when I started: create your SecureAccess Washington (SAW) account first, then use that to access the ESD website. Write down all your login info because you'll need it every week. And take screenshots of everything - confirmation numbers, submission pages, everything.

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Why screenshots? Is the system unreliable?

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Sometimes the website has issues or claims get lost in the system. Having screenshots proves you filed on time if there are ever any disputes about payments.

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Make sure you have direct deposit set up! Paper checks take forever and can get lost in the mail. The ESD website will ask for your bank routing and account numbers during the application process.

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How long does it usually take to get the first payment?

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If everything goes smoothly, about 2-3 weeks from when you file your initial claim. There's a one-week waiting period plus processing time.

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Pro tip: when you're doing your job searches, use WorkSourceWA.com - it's the state's job search website and some of your activities there count toward your weekly requirements. Plus ESD can see your activity there which helps show you're actively looking.

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So I have to use their specific website for job searching?

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Not exclusively, but it's one of the easiest ways to meet the requirements. You can also apply directly to employers, attend job fairs, do informational interviews, etc.

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Don't forget about the taxes! Unemployment benefits are taxable income. You can choose to have taxes withheld from your weekly payments or you'll owe money when you file your tax return next year.

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Ugh, I didn't even think about taxes. Is it a lot?

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It's taxed like regular income, so depends on your tax bracket. I always recommend having them withhold 10% just to be safe.

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seriously though the hardest part is just getting started. once you file that first claim and do your first weekly filing, it becomes routine. i was terrified at first but now it's just part of my sunday routine

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That's reassuring. I keep psyching myself out thinking I'm going to mess something up.

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the system is pretty forgiving for honest mistakes. just be truthful in all your answers and file on time. you got this!

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One more thing - you'll need to report any income you earn while collecting unemployment, even if it's just a few hours of part-time work. They'll reduce your benefits accordingly, but you won't necessarily lose them entirely.

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What if I do some freelance work or gig driving? Do I need to report that too?

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Yes, any income needs to be reported. Better to report too much than too little - they can audit your claim and overpayments have to be paid back with penalties.

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Since you worked in a restaurant, make sure you include all your employers from the last 18 months when you apply. If you worked at multiple places or had any cash jobs, you need to list everything. Your benefit amount is based on your total wages during the base period.

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What if I can't remember the exact dates or addresses of old jobs?

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Do your best to estimate. You can check old pay stubs, tax documents, or even call previous employers if you need to. The more accurate your info, the smoother the process.

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If you run into any issues with your claim or need to speak with someone at ESD, definitely consider using Claimyr. The phone system is absolutely brutal - you'll be on hold for hours if you can even get through. I learned about it from someone on Reddit and it was a game changer.

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I've heard mixed things about services like that. How do you know it's legit?

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They have thousands of positive reviews and the video demo shows exactly how it works. Plus they're way better than sitting on hold for 3+ hours just to get disconnected.

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Remember that unemployment is insurance that you and your employer paid into while you were working. You're not asking for charity - you're claiming benefits you're entitled to. Don't feel bad about needing help during a tough time.

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I really needed to hear that. I keep feeling guilty about not having a job.

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Getting laid off isn't your fault, and that's exactly what unemployment insurance is for. Focus on your job search and taking care of yourself.

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The ESD website can be glitchy sometimes, especially on Sundays when everyone is filing their weekly claims. If you're having trouble, try filing early in the week or late at night when there's less traffic.

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Good tip! I was planning to do everything on weekends but I'll try during the week instead.

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Yeah, Sunday afternoons are the worst. I usually file my weekly claim on Monday mornings and never have issues.

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Download the ESD app if you have a smartphone - it makes filing weekly claims much easier than using the website. You can do it from anywhere and it saves your info.

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There's an app? That definitely sounds easier than using the website every week.

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Yeah, it's called 'Washington ESD' in the app store. Super convenient once you get it set up.

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My biggest mistake was not keeping good records of my job search activities. Get a notebook or use your phone to track every application, every contact, every job fair you attend. You'll need those details when you file your weekly claims.

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What kind of details do they want to know about job searches?

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Company name, date, type of contact (online application, phone call, in-person visit), position you applied for. Pretty basic stuff but you need to be specific.

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honestly the whole thing seems way more complicated than it needs to be but once you get through the initial setup it's not too bad. just take it one step at a time and don't try to understand everything at once

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That's probably good advice. I tend to overthink things and get paralyzed by too much information.

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exactly! just focus on filing your initial claim first, then worry about the weekly stuff later. you don't need to be an expert on day one

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Last piece of advice - if your claim gets flagged for adjudication (review), don't panic. It's pretty common and usually resolves within a few weeks. They might need to verify your employment or reason for separation. Just respond to any requests for information quickly and accurately.

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Thank you everyone! This has been incredibly helpful. I'm going to start my application tomorrow morning.

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You're welcome! Feel free to come back and ask questions if you get stuck. We've all been there and are happy to help.

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Good luck with your application! The restaurant industry has been tough lately but there are lots of opportunities out there. Use your unemployment time to maybe explore some new career options too.

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I've actually been thinking about that. Maybe this is a chance to try something different.

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Absolutely! WorkSourceWA has career counseling services and job training programs you might want to look into while you're collecting benefits.

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