What is an adjudication issue with unemployment - Washington ESD claim stuck?
My Washington ESD claim has been sitting in 'adjudication' status for over 2 weeks now and I have no idea what that even means. I filed my initial claim and have been doing my weekly claims but nothing is getting paid out. The online system just says 'adjudication in progress' but doesn't explain what they're actually reviewing or how long this takes. Is this normal? What exactly is an adjudication issue and should I be worried about my claim getting denied?
46 comments


Alana Willis
Adjudication basically means Washington ESD is investigating something about your claim before they can approve payments. Could be anything - they might need to verify your work history, check if you quit vs got fired, or look into wage disputes. The process can take 2-6 weeks depending on complexity.
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Justin Trejo
•That's helpful but scary. I was laid off due to downsizing so I don't understand what they'd need to investigate about that.
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Alana Willis
•Even layoffs sometimes trigger adjudication if there are questions about the circumstances or if your former employer disputes the claim.
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Tyler Murphy
I went through this exact thing last year. Adjudication means they're basically fact-checking your claim against what your employer reported. Sometimes employers say you quit when you were actually fired, or there's confusion about your last day of work. The worst part is you can't get through to anyone on the phone to ask about it.
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Justin Trejo
•Yes! I've been trying to call for days and either get busy signals or get disconnected after waiting forever.
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Sara Unger
•Same problem here. I actually found this service called Claimyr that helps you get through to Washington ESD agents. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Saved me hours of calling.
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Tyler Murphy
•Interesting, I hadn't heard of that before. How does it work exactly?
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Butch Sledgehammer
There are several common reasons for adjudication: 1) Separation issues (quit vs fired), 2) Wage verification problems, 3) Identity verification, 4) Work availability questions, 5) Job refusal allegations. The key is to keep filing your weekly claims even during adjudication - if approved, you'll get back pay for the weeks you were eligible.
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Justin Trejo
•I've been filing weekly but it's nerve-wracking not knowing if I'll get paid. Should I be looking for documentation to support my case?
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Butch Sledgehammer
•Yes, gather any termination paperwork, pay stubs, and documentation about your job separation. Having these ready can speed up the process if they request information.
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Freya Ross
•This is exactly why the system is broken. They make you wait weeks without pay while they 'investigate' obvious layoffs.
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Leslie Parker
been there done that... adjudication took me 5 weeks and i almost lost my apartment waiting for it. keep filing weekly claims no matter what
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Justin Trejo
•5 weeks?! That's terrifying. How did you survive financially?
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Leslie Parker
•had to borrow money from family and use credit cards. it sucked but i did get all the back pay eventually
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Sergio Neal
The adjudication process is Washington ESD's way of ensuring benefit integrity. While frustrating, it protects the system from fraudulent claims. Most legitimate claims are approved, but the investigation period varies based on the complexity of your situation and their current workload.
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Freya Ross
•That's a nice way to say they're incompetent and slow. People need money to survive, not bureaucratic delays.
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Sergio Neal
•I understand the frustration, but the alternative would be approving fraudulent claims that hurt everyone in the system.
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Justin Trejo
UPDATE: I finally got through to someone using that Claimyr service mentioned earlier. The agent said my former employer hadn't responded to their inquiry about my separation, which is what's causing the delay. They sent another request and said it should resolve within 10 business days.
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Alana Willis
•That's actually really common - employers sometimes ignore the initial requests. Good that you got an actual answer about what's happening.
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Sara Unger
•Glad Claimyr worked for you! It's so much better than trying to call yourself.
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Tyler Murphy
•How much did that service cost? Might be worth it for the peace of mind.
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Savanna Franklin
I had adjudication for 3 weeks because they thought I quit my job. Had to send them my termination letter and it got approved the next day. Documentation is everything.
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Justin Trejo
•I don't have a formal termination letter, just an email saying I was laid off. Hope that's enough.
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Savanna Franklin
•Email should work fine as long as it clearly states you were laid off, not that you quit.
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Freya Ross
The whole adjudication system is designed to deny as many claims as possible. They hope you'll give up and find work before they have to pay you. It's disgraceful how they treat people who've paid into the system for years.
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Sergio Neal
•That's not accurate. The approval rate for legitimate claims is quite high. The process exists to verify eligibility, not to deny valid claims.
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Freya Ross
•Tell that to people who've been waiting months for basic layoff claims to be approved.
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Juan Moreno
My sister went through this last month. Her adjudication was because she had worked for two different employers in her base period and there was confusion about which separation caused her unemployment. Took 4 weeks to sort out but she got full back pay.
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Justin Trejo
•That gives me hope. I only had one employer so hopefully mine will be simpler.
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Juan Moreno
•Yeah, single employer situations usually resolve faster once they hear back from the company.
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Amy Fleming
does anyone know if you can speed up adjudication by sending documents before they ask? i have all my termination paperwork ready
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Butch Sledgehammer
•You can upload documents through your online account, but it won't necessarily speed things up. They follow their process regardless of what you submit proactively.
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Amy Fleming
•thanks might try anyway since im going crazy waiting
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Alice Pierce
The thing that helped me was checking my account daily. Sometimes they post requests for information that you might miss if you're not watching closely. Missing their deadline can cause even more delays.
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Justin Trejo
•Good point, I'll make sure to check every day. How long do they usually give you to respond?
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Alice Pierce
•Usually 10 days from when they post the request, but it can vary depending on what they're asking for.
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Sara Unger
For anyone still struggling to get through to Washington ESD, I can't recommend Claimyr enough. Used it twice now and both times got connected to an agent within minutes instead of hours of calling. Worth every penny when you need actual answers about your claim status.
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Esteban Tate
•I'm skeptical of paying for something that should be free, but I'm also desperate for answers about my claim.
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Sara Unger
•I get the hesitation, but think of it as paying for your time back. The peace of mind alone was worth it for me.
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Ivanna St. Pierre
FINAL UPDATE: My claim was approved! Got a letter yesterday saying the adjudication found in my favor and I should receive 4 weeks of back pay within 2-3 business days. Thanks everyone for the advice and support!
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Alana Willis
•Congratulations! That's great news. How long did the whole process take from start to finish?
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Justin Trejo
•About 3.5 weeks total. The Claimyr call definitely helped move things along once I knew what was causing the delay.
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Leslie Parker
•awesome! glad it worked out for you
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Elin Robinson
This thread is so helpful! I just entered adjudication yesterday and was panicking. At least now I know what to expect and have some options for getting information.
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Justin Trejo
•Hang in there! It's stressful but most legitimate claims do get approved eventually. Just keep filing your weekly claims.
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Butch Sledgehammer
•Remember to document everything and respond quickly to any requests for information. Good luck!
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