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Lucy Taylor

How long does it take to get a determination letter from Washington ESD unemployment?

Filed my initial claim about 5 weeks ago and still haven't received any determination letter from Washington ESD. My claim status just shows 'pending' and I can't file weekly claims yet. I've been checking my SecureAccess Washington account daily but nothing changes. Is this normal? How long should I expect to wait for a determination letter? I'm starting to worry something went wrong with my application.

Determination letters typically take 2-6 weeks depending on your situation. If you quit your job or were fired, it takes longer because they need to investigate. Simple layoffs are usually processed faster.

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I was laid off due to company downsizing, so it should be straightforward. Maybe I just need to wait a bit longer.

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even layoffs can take forever if they're backed up, which they always are

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The determination letter timeline can vary a lot depending on your situation. If it's a straightforward layoff with no complications, it usually takes 2-4 weeks. But if there are any issues that need investigation - like if you quit your job, were fired, or there's a dispute about your wages - it can take 6-8 weeks or even longer. Since you're at 6 weeks, there might be something that needs adjudication.

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I was laid off due to company downsizing, so it should be straightforward. Maybe I should try calling to see what's causing the delay?

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Good luck getting through on the phone - I've been trying for weeks and either get busy signals or hung up on after waiting forever

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The determination letter is what tells you if you're approved or denied for benefits. Washington ESD has to verify your wages, employment history, and reason for separation. During busy periods this can take 4-8 weeks unfortunately.

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That's really frustrating. I need to know if I'm approved so I can start planning my finances properly.

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You can try calling to check on the status but good luck getting through to anyone at Washington ESD.

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I work in HR and deal with unemployment claims regularly. Washington ESD has been really backed up lately. Even simple claims are taking longer than usual. Your determination letter will come by mail and should explain whether you're approved or denied, and if there are any issues that need to be resolved. Keep filing your weekly claims even while you wait - if you're approved, you'll get back pay for those weeks.

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That's good to know about the back pay. Should I be worried that it's taking this long?

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Not necessarily. I've seen straightforward layoff cases take 8+ weeks recently. The system is just overwhelmed.

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I had the same issue last year - waited 7 weeks for my determination letter! Turns out they needed additional information from my employer but never told me. Finally got through to someone who explained what was happening.

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How did you manage to get through to someone? I've tried calling multiple times but keep getting busy signals.

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I actually found this service called Claimyr that helps you get through to Washington ESD agents. They have a website claimyr.com and there's a demo video at https://youtu.be/7DieNd3C7zQ showing how it works. It was a lifesaver!

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I had a similar situation last year where I was waiting forever for my determination letter. Turns out there was an issue with my former employer disputing my claim that I didn't even know about. I finally got through to someone at Washington ESD using Claimyr - it's a service that helps you actually reach a human agent. Found out about it from a video demo at https://youtu.be/7DieNd3C7zQ. They were able to tell me exactly what was holding up my claim. Might be worth checking out if you can't get through the normal way.

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Never heard of that service before. Did it actually work for you?

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Yeah, got through within a few days instead of the weeks I'd been trying. Check out claimyr.com if you're interested. Way less frustrating than the endless busy signals.

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How much does something like that cost though? I'm already broke waiting for unemployment

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ugh the waiting is the worst part!! i filed 6 weeks ago and still nothing, starting to think they lost my application or something

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They didn't lose it, the system is just overwhelmed. Check your account regularly for any messages or requests for additional information.

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i check like 10 times a day lol, nothing ever changes

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ugh this is exactly what im going through right now!! been waiting 7 weeks for my determination letter and my savings are almost gone. i keep filing weekly claims but getting $0. this system is so broken

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I feel you! It's so stressful not knowing what's happening with your claim.

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Have you checked if there are any issues showing up in your online account that need to be resolved?

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Washington ESD is completely useless. They take forever to process anything and when you try to call them you can't get through. The whole system is broken.

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While the wait times are frustrating, they do process claims eventually. The determination letter is an important legal document so they have to be thorough.

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I get the frustration but complaining doesn't help. Focus on what you can control while waiting.

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mine took 4 weeks exactly, got the letter on a friday. was approved thankfully but the waiting was torture

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Did you get any notification when it was mailed or did it just show up?

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just showed up in the mail, no email or anything

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The determination letter is just the first step too. Even after you get approved, there can be more delays if they need to verify your identity or wages. I got my determination letter after 5 weeks, but then had to wait another 3 weeks for ID verification before I saw my first payment.

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Oh great, more potential delays. Did they at least give you back pay for all those weeks?

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Yes, eventually got all the back pay. Just had to be patient, which is hard when you have bills to pay.

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Same boat here - 8 weeks and counting. My neighbor told me about some people using Claimyr to get through to Washington ESD faster. I'm getting desperate enough to try anything at this point. Has anyone else used it successfully?

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I mentioned it earlier - it worked for me. Way better than spending hours on hold just to get disconnected.

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I tried it last month when my weekly claim got stuck. Actually talked to someone the same day I signed up. They explained exactly what was wrong with my claim.

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Pro tip: if your determination letter says you're denied, don't panic. You have 30 days to appeal and a lot of initial denials get overturned. I got denied initially because my employer claimed I was fired for misconduct (I wasn't), but I appealed with documentation and won.

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Good to know. Hopefully I don't need to go through that process.

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What kind of documentation did you need for the appeal?

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Email chains showing I was laid off, performance reviews showing good standing, witness statements from coworkers. The more evidence the better.

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If you're worried about the delay, you can submit a written inquiry to Washington ESD asking for an update on your claim status. Sometimes this helps move things along, especially if there's missing information they need.

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Where do I submit a written inquiry? Is there a specific form or just a general message?

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You can send a secure message through your Washington ESD account or mail a letter to their processing center. Include your SSN and claim confirmation number.

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The determination letter will also include information about your weekly benefit amount and how long you're eligible to receive benefits. Make sure to read it carefully when you get it.

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Good to know. I'm hoping my benefit amount will be decent since I was making good money before the layoff.

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It's based on your highest earning quarter in the past year, so if you had steady employment you should be fine.

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While you're waiting, make sure you're documenting your job search activities. Once you're approved you'll need to show you've been looking for work.

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I've been applying to jobs but haven't been keeping detailed records. Should I start a log?

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Absolutely. Keep track of where you applied, when, and any responses you get. Washington ESD can ask for this information at any time.

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I'm a former Washington ESD employee and I can tell you that determination letters are prioritized by complexity. Simple layoffs should process faster, but if there's ANY flag in the system - wage discrepancies, multiple employers, gaps in employment - it goes to manual review. That's where the delays happen.

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Is there any way to find out if there are flags on my claim without calling?

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Not really. The online portal doesn't show the internal flags. You'd need to speak with someone to get the full picture of what's happening with your claim.

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I remember when I was waiting for mine, I was so anxious I couldn't sleep. The financial stress is real when you don't know if you'll get benefits or not.

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That's exactly how I'm feeling. It's hard to make plans when you don't know if you'll have income coming in.

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hang in there, most people do get approved if they were laid off legitimately

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One thing to remember is that if you're approved, your benefits will be backdated to when you first filed your claim. So even though you're waiting now, you won't lose those weeks if you qualify.

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That's reassuring at least. I was worried I'd lose out on benefits for these weeks I've been waiting.

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yeah but you still have to certify for those weeks once you're approved, it's not automatic

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just got my determination letter yesterday after 9 weeks! turned out my former employer had disputed the claim saying i quit (i was laid off). had no idea until i finally got through to someone. if you haven't heard anything in 6+ weeks definitely try to talk to a human

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How did you finally get through to talk to someone?

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used that claimyr thing someone mentioned above. worked way better than calling myself

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Check your mail every day! Sometimes the determination letter gets mixed in with junk mail and people miss it. That happened to my neighbor and he didn't realize he was approved for like a week.

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Good point, I'll make sure to check everything carefully. The envelope probably doesn't look very official.

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exactly, it's just a plain white envelope with Washington ESD as the return address

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The determination letter will also tell you your weekly benefit amount and how many weeks you're eligible for. In Washington, it's usually 26 weeks of regular unemployment, but it depends on your earnings history. Make sure to keep all your job search records because they'll eventually audit those too.

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I've been keeping track of my job applications. How many do I need to do per week?

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It's 3 job search activities per week in Washington. Can be applications, networking events, job fairs, etc. Keep detailed records.

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Been there. My determination letter took 7 weeks and when it finally came, I was approved retroactively. Got a big lump sum payment that covered all the weeks I'd been waiting. The key is to keep filing those weekly claims no matter what - don't skip any weeks or you'll lose benefits for those periods.

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That's encouraging! I've been filing every week like clockwork even though I'm getting $0.

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Smart move. I know someone who stopped filing because they weren't getting paid and lost 4 weeks of benefits when they were finally approved.

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The whole system is a mess right now. I waited 10 weeks for my determination letter and when it came, half the information was wrong. Had to appeal just to correct their mistakes. Washington ESD really needs to get their act together.

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What kind of mistakes did they make?

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They had my wages wrong from my last employer and calculated my benefit amount too low. Took another 6 weeks to fix it.

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I work at a company that does a lot of layoffs and I always tell employees to expect 4-8 weeks for determination letters, sometimes longer if there are complications. Washington ESD is just overwhelmed. The good news is that if you're approved, you'll get all that back pay. Just hang in there.

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Thanks for the encouragement. It's just hard when bills are piling up and you don't know when help is coming.

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Totally understand. Maybe look into local food banks or emergency assistance programs while you wait. Every little bit helps.

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One thing to watch out for - sometimes the determination letter gets lost in the mail. If you've been waiting more than 8 weeks, definitely call to make sure they actually sent it. I waited 12 weeks before finding out they had the wrong address on file.

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Oh no, I hadn't thought of that possibility. How do you verify they have the right address?

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You can check in your online account under personal information, but calling is the only way to be 100% sure everything is correct.

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For what it's worth, I got my determination letter exactly 6 weeks after filing. Was approved and got my first payment 3 days later. So 6 weeks isn't necessarily a red flag - could just be normal processing time right now.

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That gives me hope! Maybe I'll hear something soon.

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When did you file? Wondering if processing times are getting better or worse lately.

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Filed in early February. Seems like times vary a lot depending on individual circumstances.

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The whole process is so stressful. I wish Washington ESD would give better updates on where your claim stands in the process instead of just saying 'pending' for weeks.

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agreed, even a simple status like 'under review' or 'waiting for employer response' would help

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That would make such a difference. At least then you'd know something is happening.

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I used that Claimyr service someone mentioned earlier when I needed to talk to Washington ESD about my determination letter. It actually worked - got through to an agent who explained exactly what was holding up my claim.

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Really? Was it worth it? I'm getting desperate enough to try anything at this point.

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For me it was worth it just to get answers. The agent was able to tell me they were waiting for wage verification from one of my previous employers and it should be resolved soon.

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Don't panic about the timeline. I know it feels like forever but 5 weeks isn't unusual especially if they're busy. Most people get their determination letters eventually.

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I'm trying to stay positive but it's hard when bills are piling up. Thanks for the encouragement though.

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maybe look into local food banks or assistance programs while you wait? no shame in getting help

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Once you get the determination letter, if you're approved you can start filing your weekly claims immediately. Don't wait - file for every week you've been unemployed since your initial claim date.

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Good to know. I'll make sure to file right away once I get the letter. How long does it usually take to get the first payment?

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First payment usually comes within a week of filing your first weekly claim, assuming no issues.

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If you end up getting denied, don't give up! You have the right to appeal the decision. The determination letter will explain how to do that.

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Hopefully it won't come to that, but it's good to know I have options if something goes wrong.

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appeals take even longer though, so hopefully your initial claim gets approved

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I'm in the same boat - filed 4 weeks ago and nothing yet. At least I know I'm not alone in this waiting game. The uncertainty is the hardest part.

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It does help to know others are going through the same thing. Hopefully we both hear something soon.

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same here, 3 weeks and counting. this thread is making me feel less crazy for worrying about it

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Try to be patient with the process. Washington ESD has to verify information with employers and that can take time, especially if your former employer is slow to respond to their requests.

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That makes sense. My former company was pretty disorganized so they might be taking their time responding to requests.

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yeah some employers are terrible about responding quickly to unemployment claims, it's frustrating

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Keep checking your SecureAccess Washington account too, not just for the determination letter but in case they need additional documentation from you. Sometimes they request more info and if you miss it, it delays everything even more.

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I've been checking regularly but haven't seen any requests for additional info. I guess that's a good sign?

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Usually yes, if they needed something they would have asked by now. Sounds like your claim is just working through the normal process.

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I'm going through the exact same thing right now - filed my claim 6 weeks ago after being laid off and still no determination letter. My status just says "pending" and I can't file weekly claims yet either. It's so stressful not knowing if I'll be approved or when any money might come. I've been checking my account obsessively but nothing changes. Reading through all these responses is actually making me feel a bit better knowing I'm not the only one dealing with these long wait times. Sounds like 6-8 weeks might be the new normal unfortunately.

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I completely understand that obsessive checking feeling! I'm doing the same thing - refreshing my account multiple times a day hoping something will change. It's reassuring to see from other people's experiences that even 8-9 weeks isn't necessarily a red flag, just the reality of how backed up the system is right now. Have you considered trying that Claimyr service that several people mentioned? I'm starting to think it might be worth it just to get some actual information about what's happening with our claims instead of staring at "pending" forever.

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