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Emily Jackson

How long does it take Washington ESD unemployment to make a decision on claims?

Filed my unemployment claim about 2 weeks ago and still haven't heard anything back from Washington ESD. My account just shows 'pending' status with no timeline or explanation. I've been checking my SecureAccess Washington portal daily but there's no update on when I might get a decision. Starting to get really anxious about bills piling up. Anyone know how long Washington ESD typically takes to process initial claims? Is 2 weeks normal or should I be concerned something's wrong with my application?

Two weeks is actually pretty normal for Washington ESD right now. Initial claim processing usually takes 2-3 weeks if there are no complications. If your claim needs adjudication for any reason (like a dispute with your employer or questions about why you left your job), it can take 4-6 weeks or even longer.

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Thanks for the info! I left my job due to lack of work so hopefully no adjudication needed. Just nerve-wracking waiting with no income.

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same here, been waiting 3 weeks and getting stressed about rent

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The processing time really depends on your specific situation. Simple layoffs usually get approved faster, but if Washington ESD needs to verify information with your employer or investigate the reason you left work, expect longer delays. Check if you have any 'To Do' items in your account that need attention - sometimes claims get stuck because of missing documentation.

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I checked and there's nothing in my to-do list. Account just says pending review. Should I try calling them?

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You can try calling but the wait times are usually 1-2 hours. Most people get hung up on before reaching anyone. If you really need to speak with someone, there's actually a service called Claimyr that helps people get through to Washington ESD agents. Check out claimyr.com - they have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works.

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I've been dealing with Washington ESD for months and their timelines are all over the place. My initial claim took 3 weeks but then I had an issue that required adjudication and that took another 6 weeks! The worst part is they don't give you any real updates during the process.

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That's ridiculous! 9 weeks total? How are people supposed to survive that long without income?

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Tell me about it. I had to borrow money from family just to pay rent. The system is broken.

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Unfortunately adjudication cases do take much longer. Washington ESD has to investigate each case thoroughly which involves contacting employers, reviewing documentation, sometimes scheduling hearings.

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honestly the waiting is the worst part about unemployment. you never know if it's gonna be 2 weeks or 2 months. i kept checking my account like 5 times a day when i was waiting for my decision lol

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Lol yes! I'm definitely checking way too often. It's like watching a pot that never boils.

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I do the same thing! Check morning, lunch, evening... never any updates until suddenly one day it just changes.

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For anyone waiting on decisions, here's what typically happens: Washington ESD processes claims in the order received, but certain types get flagged for manual review. If you were fired, quit, or had any unusual circumstances, expect longer processing. Also, if your employer contests the claim, that automatically triggers adjudication which adds weeks to the timeline.

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Ava Kim

What counts as 'unusual circumstances'? I was laid off but it was kind of a weird situation where the company was downsizing.

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Layoffs due to downsizing are pretty standard and shouldn't cause delays. Unusual would be things like being fired for misconduct, quitting without good cause, or if there are questions about whether you were actually an employee vs contractor.

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THE WASHINGTON ESD SYSTEM IS A JOKE! I waited 7 weeks for a decision and when I finally got through on the phone, they told me my claim was denied because of some technicality I didn't even know about! Now I have to appeal and wait EVEN LONGER!

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omg that's awful! what was the technicality?

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They said I didn't respond to some request for information but I NEVER received any request! Checked my mail, my email, my online account - NOTHING!

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That's unfortunately common. Sometimes their notices get lost or go to spam. You can appeal the decision - you have 30 days from the date of the determination letter.

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I just went through this whole process last month. Filed on a Monday, got approved exactly 3 weeks later on a Tuesday. No issues, straightforward layoff. The key is making sure all your information is accurate when you file and responding immediately to any requests they send.

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That gives me hope! 3 weeks seems reasonable for a normal case.

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Did you get backpay for the waiting period?

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I tried calling Washington ESD so many times to check on my claim status. Spent hours on hold just to get disconnected. Finally found out about this service called Claimyr that actually got me through to a real person. They were able to tell me exactly why my claim was taking so long (employer hadn't responded to their request for information). Worth checking out if you're frustrated with the phone system.

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How does that work? Do they just call for you?

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Yeah basically they handle the calling and waiting, then connect you when they get through to an agent. Saved me so much time and stress.

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Sounds too good to be true... what's the catch?

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Based on my experience and what I've seen others report, here are the typical timelines: Standard layoff with no complications: 2-3 weeks. Claim requiring employer verification: 3-4 weeks. Adjudication needed: 4-8 weeks. Appeal process: 6-12 weeks. The frustrating part is Washington ESD doesn't give you much indication of which category your claim falls into.

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This is super helpful! Sounds like I'm still in the normal range then.

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Those timelines match what I experienced. Took 4 weeks for mine because they had to verify my work history.

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The waiting is brutal but try to stay patient. I know that's easier said than done when you're worried about bills. One thing that helped me was keeping track of exactly when I filed and what documentation I submitted, so I could reference specific dates if I needed to call.

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Good advice about keeping records. I screenshot everything now just in case.

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Yeah I've been documenting everything too. Better safe than sorry with this system.

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remember you can file weekly claims even while your initial claim is pending! a lot of people don't realize this and then miss out on benefits for those weeks. make sure you're filing every week from day one.

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Wait really? I thought I had to wait for approval first!

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nope! file weekly claims right away. if you get approved you'll get backpay for all those weeks. if you don't file them you lose those weeks forever.

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This is correct. Always file your weekly claims even during the pending period. Washington ESD will pay you retroactively for all eligible weeks once your claim is approved.

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My claim took 5 weeks and I was going crazy by week 4. Turns out my employer had 10 days to respond to Washington ESD's inquiry and they waited until day 9 to send their response. That's what was holding everything up. Sometimes the delay isn't even on Washington ESD's end.

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Drake

Ugh that's so frustrating! Employers should be required to respond faster.

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I agree! Meanwhile we're sitting here stressing about money while they take their sweet time.

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If you're really concerned about the timeline, you might want to try reaching out to Washington ESD directly. I know the phone system is a nightmare, but sometimes you can get useful information about what's holding up your claim. There are also services that can help you get through faster - I used one called Claimyr when I was having issues and it actually worked pretty well.

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I keep hearing about Claimyr. Might be worth trying if I don't hear anything by next week.

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Yeah I've seen several people mention it now. Must be legit if multiple people are having success with it.

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Just want to add that even though the waiting sucks, most claims do eventually get approved if you were legitimately laid off or let go through no fault of your own. Washington ESD processes thousands of claims every week so some delay is inevitable. Hang in there!

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Thanks for the encouragement! Trying to stay positive but it's hard when bills are due.

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I feel you. The financial stress makes the waiting so much worse. Hope you hear something soon!

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