How bad is unemployment - Washington ESD processing delays getting worse?
I've been hearing horror stories about Washington ESD lately and I'm wondering how bad is unemployment really right now? My company is doing layoffs next month and I'm probably going to get cut. Friends are telling me the system is completely broken - people waiting months for their first payment, claims stuck in adjudication forever, impossible to reach anyone on the phone. Is it really that bad or are people just complaining more than usual? I need to know what I'm getting into because I've got rent and bills to pay.
44 comments


Aileen Rodriguez
honestly its pretty rough right now, took me 6 weeks to get my first payment last year
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Bruno Simmons
•6 weeks?? That's insane. How did you survive that long without income?
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Aileen Rodriguez
•had to borrow money from family and use credit cards, it was awful
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Zane Gray
The system has definitely been overwhelmed since 2020. Major issues include: 1) Adjudication delays - many claims sit for weeks or months while they verify employment history, 2) Phone system overload - you can call 100+ times and never get through, 3) Online system glitches that lock accounts randomly. However, if you file correctly and have straightforward employment history, you might avoid the worst delays.
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Bruno Simmons
•What counts as 'straightforward' employment history? I've been at the same company for 3 years but had a brief contractor role before that.
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Zane Gray
•That should be fine. Problems usually arise with multiple employers in short periods, self-employment income, or discrepancies between what you report and what employers report to Washington ESD.
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Maggie Martinez
I actually found a service called Claimyr that helped me get through to Washington ESD when I was stuck in adjudication hell. They have this system that calls for you and gets you connected to an actual person. Saved me literally hours of dialing. Check out claimyr.com and they have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Game changer for me.
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Alejandro Castro
•Is that legit? Sounds too good to be true. How much does it cost?
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Maggie Martinez
•Yeah it's real, I was skeptical too. They don't ask for personal info or anything sketchy. Can't remember the exact cost but it was worth it to actually talk to someone at Washington ESD after weeks of busy signals.
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Bruno Simmons
•I'm definitely going to check this out if I end up filing. Being able to actually reach someone sounds like a miracle.
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Monique Byrd
The unemployment system is absolutely broken right now. I've been waiting 3 months for my appeal hearing and STILL haven't heard anything. Three months! Meanwhile I'm drowning in bills and can't get any answers from Washington ESD. The whole system needs to be scrapped and rebuilt from scratch.
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Jackie Martinez
•same boat here, appeal has been pending since October
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Zane Gray
•Appeals are definitely backed up. Have you tried contacting your state representative's office? They sometimes have liaisons who can escalate cases with Washington ESD.
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Lia Quinn
honestly depends on ur situation. if you get laid off and file right away with all ur paperwork in order it might not be too bad. but if theres any complications like you quit or got fired or have missing wage info then yeah youre gonna have a rough time
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Bruno Simmons
•Good point about paperwork. What documents should I gather now before I potentially get laid off?
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Lia Quinn
•pay stubs from last 18 months, any separation paperwork from previous jobs, bank statements showing direct deposits, stuff like that
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Zane Gray
Pro tip: Start documenting your job search efforts NOW, even before you file. Washington ESD requires you to make 3 job search contacts per week once your claim is active. Keep detailed records with dates, company names, positions applied for, and contact methods. Many people get tripped up on this requirement and end up with benefit suspensions.
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Bruno Simmons
•Wait, you have to prove you're looking for work even when you're still employed? That seems weird.
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Zane Gray
•No, only after you file for unemployment and start receiving benefits. But it's smart to understand the requirements beforehand so you're prepared.
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Aileen Rodriguez
•this is so important!! i got my benefits suspended because i didnt realize about the job search log requirement
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Alejandro Castro
OMG please tell me it's not as bad as everyone says. I just got my layoff notice yesterday and I'm freaking out. I have a mortgage and two kids. How am I supposed to wait weeks or months for my first payment?? This is terrifying.
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Jackie Martinez
•take a deep breath, it will work out eventually. apply for food stamps and utility assistance programs while you wait for UI
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Maggie Martinez
•Seriously consider using Claimyr if you run into issues reaching Washington ESD. When you're dealing with a mortgage and kids, you can't afford to waste weeks trying to get through on the phone.
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Haley Stokes
The worst part is the uncertainty. Like you file your claim and then... nothing. No updates, no timeline, no way to get information. Just sitting there wondering if your claim got lost in the system or if there's some problem you don't know about.
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Bruno Simmons
•This is exactly what I'm worried about. At least with other government agencies you can usually get some kind of status update.
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Zane Gray
•You can check claim status online through your SecureAccess Washington account, but it's often not very detailed. Shows things like 'adjudication in progress' without explaining what that means or how long it might take.
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Aileen Rodriguez
one thing that helped me was filing online on sunday nights when the system is less busy. weekdays during business hours the site is super slow or crashes
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Bruno Simmons
•Good tip! I'll remember that if I need to file.
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Lia Quinn
•yeah the site is trash during peak hours, learned that the hard way
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Asher Levin
You know what really gets me? They have all these requirements for claimants - file on time, report job searches, answer calls immediately - but then Washington ESD can't even answer their own phones or process claims in a reasonable timeframe. The hypocrisy is maddening.
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Monique Byrd
•EXACTLY! They'll cut off your benefits if you miss one job search contact but they can ignore you for months. The system is designed to frustrate people into giving up.
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Jackie Martinez
•its like they want you to fail so they dont have to pay out benefits
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Maggie Martinez
For anyone reading this who ends up needing to file - don't let the horror stories scare you too much. Yes, the system has problems, but millions of people do successfully get their benefits. The key is being prepared and having realistic expectations about timing. And if you do get stuck, services like Claimyr can help you cut through the phone system nightmare.
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Bruno Simmons
•Thanks for the balanced perspective. It's easy to get overwhelmed by all the negative stories.
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Alejandro Castro
•I really appreciate hearing that it's not hopeless. I was starting to panic about what I'd do if UI didn't work out.
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Zane Gray
Final advice: File immediately when you become unemployed, even if you're not sure about eligibility. It's easier to withdraw a claim than to backdate one. Keep meticulous records of everything - dates, reference numbers, who you spoke with. And remember that even with delays, you'll eventually get retroactive payments back to your filing date if approved.
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Bruno Simmons
•That's really helpful about filing immediately. I was thinking I'd wait until my last day of work but sounds like I should file as soon as I get the layoff notice?
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Zane Gray
•You can only file after your last day of work, but file that same day or the next business day. Don't wait thinking you might find another job quickly - you can always stop claiming if you find work.
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Serene Snow
Just wanted to add that I used Claimyr too and it really works. I was stuck for 2 months with no one returning my calls or messages. Used their service and got through to someone the same day who resolved my issue in 10 minutes. Sometimes you just need to talk to an actual human being who can look at your account.
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Bruno Simmons
•Okay, I'm convinced. If I end up filing and run into problems, I'm definitely trying Claimyr. Thanks for sharing your experience.
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Aileen Rodriguez
•wish i had known about this when i was going through my nightmare with adjudication
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Jackie Martinez
bottom line - yes the system sucks but you still gotta use it if you need it. just go in with low expectations and be prepared for delays
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Bruno Simmons
•Fair enough. I guess I need to start building up some savings cushion in case there are delays.
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Alejandro Castro
•I wish I had thought about building a cushion before this happened to me. Hindsight is 20/20 I guess.
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