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Fatima Al-Mazrouei

Finally got my ESD claim moving after 4+ weeks stuck in limbo - what worked for me

Been stuck waiting on my unemployment claim since early January and FINALLY got it moving! I was laid off on January 12th after my company downsized our department and filed my initial claim that same day. My claim had been sitting in pending status with zero movement for almost 5 weeks despite filing all my weekly claims perfectly. Turns out my former employer hadn't responded at all to ESD's requests (seriously?) and my claim didn't even have a claims specialist assigned to it! I was getting desperate because I have two promising job interviews next week that might need relocation money, and February rent is already past due. Called ESD for 3 days straight, getting disconnected every time. What finally worked was requesting an escalation through my WorkSource advisor who helped me file a hardship request. Got a call back within 48 hours and they processed my claim immediately once I explained the situation. If you're stuck in the same boat (especially if you've been waiting 4+ weeks), definitely ask about escalation options! Anyone else had to do something similar to get their claim moving?

Dylan Wright

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thanks for sharing! i've been stuck for 3 weeks now and getting super worried. how did you get in touch with a worksource advisor? is that someone at a physical office or online???

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I went to the WorkSource center in person - brought all my claim info and explained I was hitting a wall with regular ESD contact methods. The advisor was able to see that no one had even looked at my claim yet! Definitely worth trying if you're close to a physical location.

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NebulaKnight

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Glad you got it resolved! This is unfortunately pretty common right now. If your employer doesn't respond within the timeframe ESD gives them (usually 10 business days), your claim should automatically move forward, but there's a massive backlog that's causing claims to just sit there without assignment. For anyone reading this who's in a similar situation, you have a few options: 1. Request escalation through WorkSource as the OP did 2. Contact your state representative's office and request assistance 3. File a hardship request if you're facing eviction, utility shutoff, or other immediate financial emergency Make sure you continue filing your weekly claims even while waiting for the initial claim to be processed. Once approved, you'll receive all back payments for properly filed weeks.

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Sofia Ramirez

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Great list! I'd add that you should also check your ESD account messages regularly. Sometimes they've asked for additional information but the notification email goes to spam. I've seen people wait months only to discover ESD had been waiting on them to upload a document.

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Dmitry Popov

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been stuck 6 WEEKS and ready to scream!!!! cant pay bills, cant get thru on phone, my savings is GONE. unemployment system is BROKEN. this is ridiculous!!!!!!

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Ava Rodriguez

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I know exactly how you feel. I was in the same boat last month and thought I was going to lose my mind. Have you tried using Claimyr? I used them after 5 weeks of getting nowhere and finally got through to an actual ESD agent. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Basically they help you skip the phone queue and get connected to an actual person. It worked for me - got my adjudication issue resolved in one call after weeks of frustration. Might be worth trying if the WorkSource escalation doesn't pan out quickly.

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Miguel Ortiz

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My claim was stuck too but for different reason. They kept saying i didnt do my job searches right but i did!! had to talk to 3 different ppl before someone actually looked at my account and saw everything was there. the whole system is messed up tbh

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Zainab Khalil

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Job search requirements are causing so many problems since they went back to requiring 3 activities per week! I've seen multiple people get denied because they didn't understand that applications have to be for "suitable work" based on your work history. The ESD staff seem to interpret the rules differently too - one agent told me LinkedIn applications don't count, another said they do. It's so frustrating.

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Ava Rodriguez

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Did your employer contest your claim? That's what happened to me and it took FOREVER to resolve. They said I quit but I was actually laid off. Had to go through the whole adjudication process with a phone interview and everything. Such a nightmare.

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My employer didn't contest it - they just completely ignored ESD's requests for information! The claims specialist said that employers have 10 days to respond, and after that the claim should automatically move forward, but with the current backlog, claims without employer responses are just sitting in limbo. Really poor system design IMO.

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Sofia Ramirez

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For anyone dealing with long delays, I recommend carefully documenting everything: - Save screenshots of all weekly claims you file - Keep a log of all phone call attempts (date, time, result) - Save copies of any documents you upload to ESD - Write down names of any ESD representatives you speak with This documentation can be crucial if you need to prove you've been actively trying to resolve issues, especially if you end up needing to appeal a decision or request backdating of claims. It's also helpful if you need to escalate through a state representative or the governor's office.

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Dylan Wright

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this is really good advice!! i wish i'd been doing this from the start. just started a notebook to track everything now, better late than never i guess

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Quick update: I received my first payment today! It included all back payments from when I first filed. Such a relief to finally have that money coming in while I continue my job search. The escalation through WorkSource definitely made the difference.

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Dmitry Popov

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lucky you!!! still waiting on mine. tried calling WorkSource today and couldnt even get thru to THEM either. whole system is garbage

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Zainab Khalil

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One thing to watch out for: I had a similar situation where my claim was stuck for weeks, then suddenly got approved and paid... only to get an overpayment notice 2 months later because they said they made a mistake! Make sure you don't spend all the back pay immediately if you can help it. Set some aside in case ESD comes back with "oops we didn't mean to pay you that much." Happened to me and several others I know.

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That's terrifying! Thanks for the warning. Did you have to pay back the full amount or were you able to appeal it? I'll definitely keep some funds in reserve just in case.

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Zainab Khalil

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I appealed and got it reduced because I could prove I reported everything correctly. They still made me pay back about 40% of what they initially claimed. The appeal process took another 2 months though. Just be careful and document EVERYTHING!

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