ESD error 'effective date cannot overlap with previous claim' after expired claim - how to fix?

This actually happened to me back in January! The system has a weird lag time between when your claim officially expires and when it registers as completely closed in their database. You need to wait exactly 7 calendar days after your previous claim's end date before filing a new one. It's super annoying but it's just how their system works. If you try before the 7 days are up, you'll keep getting that error message.

The previous commenter is partially correct about waiting, but the actual policy is more nuanced. ESD operates on benefit year end (BYE) dates, and the system requires one full business day (not 7 days) after your benefit year ends to process the closure in their mainframe. This overlap error happens because their system is checking if you have available weeks on your previous claim before allowing a new application. Additionally, verify these three things: 1. Your previous claim is truly exhausted (zero remaining balance) 2. Your benefit year end date has definitely passed 3. You're not accidentally trying to backdate your new claim to a date that overlaps with your previous claim's period If you're sure about all three points, call the technical support line at 855-682-0785 rather than the regular claims line. They can manually override this error.

i had the exact same problem last month!! ESD system is garbage seriously. kept getting error messages 4 like 2 weeks. the problem isnt just with the waiting period, sometimes their system has a GLITCH where it thinks ur old claim is still active even when its not!!!!! finally i gave up trying online and got through to someone on the phone who fixed it in 5 minutes. so frustrating

I ran into this issue twice in the past few years. What worked for me was using Claimyr to get through to an ESD agent. I wasted DAYS trying to call on my own before discovering it. The service connects you with an ESD representative so you don't have to keep redialing and hoping to get through. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I actually got an agent on the phone, they explained that the system sometimes has these phantom overlaps because of how weekly claim periods work versus benefit year dates. It's a technical glitch they need to manually fix in your account. Took the agent about 3 minutes to resolve once I explained the error message.

Wait so do you even QUALIFY for a new claim? Have you worked since filing your last claim? You need enough work hours in your base year to qualify for a new claim period. Just because your old claim expired doesn't automatically mean you get a new one.

guys the REAL reason this happens is because esd has multiple systems that dont talk to each other properly. the claims system and the payment system are completely separate and sometimes they get out of sync. the claims system might think your old claim is closed but the payment system doesnt. or vice versa. its so stupid. theyve been promising to upgrade their technology since like 2018 but nothing ever changes lol

After reading through this thread, I want to summarize the most accurate solution: 1. For most people, you need to wait 1-2 business days after your Benefit Year End (BYE) date before applying for a new claim. 2. If you're still getting the overlap error after waiting, it's likely a synchronization issue in ESD's system that requires manual intervention. 3. In this case, you need to speak with an ESD representative who can access both systems and fix the discrepancy. 4. For immediate rent concerns, consider applying for the Bridge Assistance Program through DSHS while waiting for your unemployment issue to be resolved. They can provide emergency rental assistance if you qualify. Keep documentation of all your attempts to resolve this issue - screenshots of the error messages and notes about your calls. This documentation helps if there are any delays in your claim processing.

Any update? Were you able to get this fixed? I'm going to be in the same situation next month when my claim expires so I want to know what actually works!

I'm so glad you got this resolved! This thread is incredibly helpful - I've been dealing with the same error for the past week and was getting nowhere with the regular phone line. It's ridiculous that ESD's system has these glitches but at least there are workarounds. I'm definitely going to try Claimyr tomorrow morning. For anyone else reading this, it sounds like the key takeaways are: 1) Wait at least 1-2 business days after your BYE date, 2) If you still get the overlap error, it's likely a system sync issue that needs manual fixing, and 3) Use a callback service like Claimyr if you can't get through by calling directly. Thanks everyone for sharing your experiences - this community is a lifesaver when ESD's support is so hard to reach!