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ESD claim switched to 'Pending' after old employer contested my unemployment - what happens next?

So I've been on unemployment since February 3rd, 2025. Everything was going smoothly at first (after the whole identity verification thing which took forever). I got my back payments and have been filing weekly ever since. But this week something changed! I just logged into my eServices account and saw my status changed to 'Pending' with a note saying ESD 'has not made a decision on whether I will continue to get payments.' They had asked for additional information about why I no longer work for my previous employer (a restaurant where I was a line cook for 3 years), which I provided right away - explaining how they reduced my hours to practically nothing after getting a new kitchen manager. Now I'm freaking out because I think my old boss might be contesting my claim! She never liked me and was probably looking for a way to get rid of me anyway. This is the first time I've ever been on unemployment and I have no idea what happens next or how long this 'pending' status could last. Do I keep filing my weekly claims while this is happening? Will they tell me if my old employer said something? How long does this decision process usually take? My rent is due next week and I'm getting really worried. Any advice would be super appreciated!

Aidan Percy

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Yes, absolutely keep filing your weekly claims! That's the #1 most important thing to do while your claim is pending. If you stop filing and they eventually approve your claim, you won't get paid for those missed weeks. What's happening is your former employer responded to the notice ESD sent them about your claim. This is normal - all employers get a chance to provide their version of what happened. If there's a discrepancy between what you reported and what they said, ESD puts your claim in adjudication status to investigate further. The process typically takes 3-6 weeks, but it can sometimes be resolved faster. You'll eventually receive a determination letter explaining whether they approved or denied your benefits. If approved, you'll get all the back payments for the weeks you claimed during this waiting period.

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Axel Bourke

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Thank you SO MUCH for the information! 3-6 weeks sounds like forever... is there any way I can check the status or do anything to speed things up? I'm worried my landlord won't be understanding about a late rent payment.

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Ugh that SUCKS. My ex boss did that to me too last year, it took 8 WEEKS to resolve!!!! They will interview both you and your employer to get both sides of the story. Make sure you have proof about your reduced hours if you can find old schedules or something. Seriously tho the waiting game is THE WORST.

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Axel Bourke

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8 WEEKS??? Oh my god, I can't go that long without income. I think I have some old screenshots of the schedule showing how they cut me down to like 10 hours a week without explanation. Should I upload those to my claim or wait until they ask for more info?

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Norman Fraser

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I went through this exact situation in May. What most likely happened is your employer contested your eligibility by claiming you either quit voluntarily or were fired for misconduct. Either would disqualify you from benefits. If they reduced your hours significantly (as you mentioned), that's considered "constructive dismissal" or an "involuntary quit with good cause" in ESD terminology. This is a valid reason to qualify for benefits, but you'll need to prove it. Here's what will happen next: 1. ESD will schedule a fact-finding interview (usually by phone) 2. Both you and your employer will have a chance to present your case 3. An adjudicator will make a decision based on the evidence My advice: - Gather evidence of your reduced hours (schedules, paystubs, texts) - Document any conversations about the reduction - Be completely truthful in your interview - Explain how the hours reduction made it impossible to sustain your living situation During my adjudication, I was absolutely stressed about reaching someone at ESD to check on my status. I discovered a service called Claimyr (claimyr.com) that got me through to an actual ESD representative in about 25 minutes when I'd been trying for days on my own. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. It was super helpful for getting a status update and understanding what was happening with my claim.

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Kendrick Webb

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Is that Claimyr thing legit? I've heard mixed things about paying for services to help with unemployment stuff.

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Norman Fraser

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Totally get the skepticism - I was hesitant too. But after spending literally hours trying to get through on my own with no success, I was desperate. It worked for me when nothing else did. They don't handle your claim or anything - they just help you connect with ESD directly, which was impossible otherwise. Worth it for my peace of mind, but everyone's situation is different.

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Hattie Carson

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theres like a million reasons ur claim could be pending and it mite not even be ur employer contesting u. sometimes ESD just randomly puts ppl in adjudication for like verification or whatever. happened to me twice and both times went thru fine after like 3 weeks. just keep filing ur weekly claims and wait it out.

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Axel Bourke

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That's actually kind of reassuring. Maybe I'm panicking over nothing. Thanks for sharing your experience!

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The pending status is frustrating but completely normal in the ESD process. Let me clarify what's happening and correct some information in this thread. When you apply for benefits, ESD sends your employer a notice about your claim. The employer has 10 days to respond. If they contest your eligibility (by saying you quit voluntarily or were terminated for misconduct), your claim goes into adjudication. In cases where hours were significantly reduced (what ESD calls a "substantial involuntary reduction in hours"), you generally qualify for benefits IF: 1. Your hours were cut by at least 25% 2. The reduction wasn't temporary 3. You didn't agree to the reduction when hired What you described - being reduced to "practically nothing" - sounds like it would meet this criteria. Key things to know: - Adjudication currently averages 4-5 weeks (not 8 as someone mentioned) - You MUST continue filing weekly claims during this time - You don't need to upload evidence unless specifically requested - If approved, you'll receive all back payments for weeks claimed - If denied, you'll receive a Notice of Determination with appeal rights One correction to something mentioned above: You won't necessarily have a fact-finding interview. Many adjudications are decided based on the written statements and evidence without interviews. Hang in there! Most claims do get approved eventually.

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Axel Bourke

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Thank you for the detailed explanation! This helps a lot. My hours were definitely cut by way more than 25% - from about 30-35 hours weekly down to 8-12 hours. And it wasn't temporary - they kept me at those reduced hours for almost a month before I finally had to quit because I couldn't pay my bills. Does that sound like a strong case?

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Yes, that sounds like a textbook case of "substantial involuntary reduction in hours" which qualifies as good cause to quit. Make sure you emphasize in any communication with ESD that: 1. Your hours were reduced by more than 60% (from 30-35 down to 8-12) 2. The reduction lasted multiple weeks with no indication it was temporary 3. You had no choice but to seek other employment because you could no longer support yourself Based on what you've shared, you have a strong case for eligibility, though I can't guarantee the outcome of course. Just be honest and provide these specific details if asked.

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Dyllan Nantx

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my claim went to pending for like 2 weeks but then just switched back to paid without me doing anything. sometimes their systems just do weird things and its not actually a problem at all. could be nothing honestly

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Axel Bourke

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I really hope that's the case! Thanks for sharing - gives me a bit of hope.

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Call them!!! Seriously you have to be super proactive with ESD. Call them first thing in the morning like right when they open. You might be on hold for an hour but its worth it to find out what's happening with your money! If u wait for them to contact u it could be MONTHS!!

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Axel Bourke

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I tried calling yesterday and couldn't get through - kept getting the message about high call volume and to try again later. I'll try again right when they open tomorrow. Should I call the general number or is there a specific one for adjudication issues?

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Use the main claims center number. Try calling at EXACTLY 8:00 am when they open. That's how I finally got through. And be ready to wait on hold for like 45min-1hr even if you do get in the queue. Good luck!!!!

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Just wanted to update everyone - I checked my claim this morning and it switched from Pending back to Paid! They also deposited all the missing payments from the last three weeks. I never received any communication about what the issue was or if my employer contested anything. It just resolved itself! Thank you to everyone who replied with advice and support. I'm so relieved right now.

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Norman Fraser

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Great news! This happens more often than people realize. Sometimes the ESD system flags claims for review automatically, but they get cleared without needing a full adjudication process. Glad it worked out for you!

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Axel Bourke

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That's not me who posted that update (I'm the original poster). My claim is still pending. But it's encouraging to hear success stories like this! Hoping mine resolves as smoothly.

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Aidan Percy

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I'd like to add something important about your case specifically - you mentioned you were a line cook whose hours were reduced after a new kitchen manager came in. Restaurant industry claims have some unique aspects because: 1. Variable schedules are common in food service, so ESD looks carefully at patterns over time 2. The industry has high turnover, so ESD has specialized experience with these claims 3. Seasonal fluctuations are considered normal in some cases Make sure you clarify that this wasn't just normal season-related scheduling but a significant change targeted at you specifically after management changes. That distinction can be important. I know the waiting is stressful, but the case you described sounds like it should ultimately be decided in your favor based on the substantial hours reduction. Just keep filing those weekly claims and documenting everything.

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Axel Bourke

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That's a really good point about the restaurant industry. Yes, I had been working a consistent 30-35 hours per week for nearly 3 years. The reduction only happened after the new kitchen manager started, and it only happened to me and one other person who had been there longer than most staff. It definitely felt targeted. I'll make sure to emphasize that if I get a chance to talk to an adjudicator. Thank you!

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