ESD claim stuck with no way to verify closed business - help needed!
I'm in a really tough spot with my unemployment claim and hoping someone can point me in the right direction. I lost my job last month when the restaurant I worked at for 2 years suddenly closed without notice. The owners literally just locked the doors and disappeared. Now I'm trying to file for unemployment but ESD is asking for employment verification and I have NO WAY to contact my former employer! The business phone is disconnected, the location is emptied out, and I don't have any personal contact info for the owners. I have my final paystub and W-2 from last year, but will that be enough? Has anyone dealt with filing a claim when your employer has completely vanished? I'm getting worried because my savings are running low and rent is due in 2 weeks.
18 comments


Tasia Synder
This happens more often than you'd think! You absolutely CAN file for unemployment even if the business closed. ESD actually has procedures for this exact situation. Submit your claim with all the documentation you do have - paystubs, W-2s, bank deposits showing regular payments, etc. ESD will then try to verify through their own records from when the business was paying unemployment taxes. They might ask for additional information, but they won't automatically deny you just because the business is gone. You should also write a detailed explanation in the comments section explaining the situation when you file.
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Natalia Stone
•Thank you so much for the reassurance! I was freaking out thinking they'd just deny me automatically. Do you know if there's a specific section where I should explain the business closure situation? I tried looking for a comments box but the online application is so confusing.
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Selena Bautista
did u try searching for the buisness on linkedIn?? sometimes u can find the owners or managers profiles and message them directly. thats what i did when my landscaping company shut down last summer. found the operations manager and he sent me my employment records for ESD.
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Natalia Stone
•That's a really good idea I hadn't thought of! I just tried searching and unfortunately couldn't find anyone from management, but I did find a former coworker who might have the owner's personal email. Worth a shot!
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Mohamed Anderson
ESD requires something called a "separation statement" which is basically documentation showing why you're no longer employed. Since your employer is MIA, you should submit the following: 1. Your final pay stub 2. Your most recent W-2 3. Any termination notice (even if it's just a text saying they're closing) 4. Bank statements showing regular deposits from the employer 5. Photos of the closed business if possible In the "reason for separation" section, choose "Business Closure" and explain that the business closed without notice and you have no way to contact the former employer. ESD will likely put your claim in adjudication initially while they investigate, but don't panic - this is standard procedure. Make sure you keep filing your weekly claims during this time!
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Natalia Stone
•This is incredibly helpful, thank you! I do have my direct deposits on my bank statements and I can definitely take a photo of the closed location with the "For Lease" sign in the window. I'll make sure to keep filing weekly claims even if it goes to adjudication.
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Ellie Perry
same thing happend to my cousin last year!! his boss just vanished and he couldnt get unemployment for 2 MONTHS because ESD kept saying they needed to verify with the employer. total bs if u ask me, the whole system is rigged against workers when businesses can just dissapear.
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Natalia Stone
•Oh no, that's exactly what I'm afraid of! Did your cousin eventually get approved? I can't wait 2 months with no income...
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Landon Morgan
ive been through this exact nightmare scenario and i FINALLY got my claim approved after 6 weeks of stress. here's what worked for me: first off DOCUMENT EVERYTHING. take photos of the closed building, save any texts from coworkers about the closure, print emails, whatever you have. the thing that finally worked was calling ESD directly and explaining the situation to an actual human. but good luck getting through - i called 47 times before someone picked up. i ended up using this service called Claimyr that got me through to an ESD agent in about 20 minutes when i'd been trying for days. cost me some money but totally worth it to finally talk to someone who could help. check out their demo at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 and their site claimyr.com - they basically call ESD for you and hold your place in line. once i finally talked to an agent, they were actually really helpful and pushed my claim through.
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Natalia Stone
•Thank you for the detailed advice! I've been trying to call ESD for three days straight with no luck, so I'll definitely check out that service. Did they require any special documentation when you finally got through to them?
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Teresa Boyd
Isn't it ILLEGAL for a business to just shut down without notifying employees?? You should be filing a complaint with L&I not just worrying about unemployment! They owe you proper notice AND your final paycheck!
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Lourdes Fox
•Actually, Washington is an at-will employment state. While it's crappy business practice, it's not technically illegal to close without notice unless they have over 100 employees (WARN Act) or there's a specific employment contract. But yes, they do absolutely owe final paychecks! OP should file a wage claim with L&I if they haven't received their final pay.
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Lourdes Fox
Make sure you're filing your weekly claims even while waiting for the initial claim to process! I made the mistake of waiting for approval before filing weekly claims and lost out on 3 weeks of benefits because of it. ESD won't backdate those weeks unless you had a legitimate reason for not filing (and 'I didn't know' doesn't count).
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Natalia Stone
•Thanks for the tip! I already filed my first weekly claim even though my application is still pending. I'll keep doing that every week.
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Mohamed Anderson
One more important thing - when ESD tries to verify your employment and can't reach your employer, they'll likely check their wage records from employer tax filings. If the business wasn't properly reporting wages or paying unemployment insurance taxes, you might face additional challenges. In that case, you would need to provide as much personal documentation as possible to prove your employment history and wages. If your claim goes into adjudication for this reason, you'll want to prepare a detailed employment history with: 1. Dates of employment 2. Job title and duties 3. Pay rate and schedule 4. Names of supervisors and coworkers 5. Any performance reviews or other documentation This helps ESD verify that you were legitimately employed there even if the employer's records are incomplete.
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Ellie Perry
•this is why the system is BROKEN!! why should workers suffer because their sketchy employer didn't pay taxes?? my friend went through this exact thing and ESD made HIM prove everything when it was the business that cheated the system!!!
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Tasia Synder
Just wanted to check in - were you able to submit your claim with the documentation you have? Remember that you can always amend your claim later if you manage to get additional information. The important thing is to get something submitted ASAP so your claim date is established.
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Natalia Stone
•Yes! I submitted everything yesterday with all the documentation others suggested. I included a detailed explanation about the business closure in the comments section and took photos of the closed location as proof. Now I guess I just wait and keep filing weekly claims. Thanks for checking in!
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