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Final thought - document everything when you call. Get the representative's name case number if they give you one and confirmation that they're processing your late claim. Helps avoid confusion later.
Don't stress too much - this happens to more people than you'd think! I missed a week about 3 months ago and was in the same panic mode. I got through to Washington ESD after trying for most of the day (kept getting the busy signal) but they were actually really helpful once I reached someone. They filed a late claim for me right over the phone and I just had to explain that I forgot due to a schedule change that week. The payment came through about a week later than usual but I didn't lose any benefits. Keep trying to call and make sure you file this week's claim on time regardless. You've got this!
This is so helpful to read! I'm dealing with almost the exact same situation - got my approval letter but stuck in adjudication for 3 weeks now. The part about date discrepancies between what you reported vs your employer is really interesting because I think that might be what's happening with my claim too. I put my termination date as when I was told I was being let go, but my employer might have reported it as my last day actually worked (which was 2 days later due to notice period). Already sent an email to the Governor's office after reading this thread - hoping I get similar results! Really appreciate everyone sharing their experiences here, it makes this whole confusing process feel less isolating.
That date discrepancy issue is way more common than people realize! I had something similar happen with a previous claim where there was confusion about my last day worked vs when I was officially terminated. The good news is that once ESD clarifies the dates with your employer, it usually resolves pretty quickly. Definitely keep us posted on how the Governor's office email works out for you - fingers crossed you get that supervisor call soon!
Welcome to the adjudication waiting club! 😅 It's frustrating but you're definitely not alone - seems like date discrepancies are causing a lot of these delays lately. The Governor's office route really does work, so hopefully you'll hear back soon. Make sure to keep filing your weekly claims even while you're waiting, since they can backdate the payments once everything gets cleared up. Keep us updated on your progress!
I'm going through something very similar! Filed in late December and got my approval letter last week, but everything is still showing "in adjudication" in my account. It's so confusing getting that approval letter only to find out you're still not getting paid. Reading through all these responses has been incredibly helpful though - I had no idea about the Governor's office email option or that date discrepancies were such a common issue. I think my situation might also be a date problem because I was laid off on a Friday but my employer had me finish out the week, so there might be confusion about my actual last day. Definitely going to try emailing constituent.services@gov.wa.gov today. Thank you everyone for sharing your experiences and tips - this community is a lifesaver when you're trying to navigate this maze of a system!
Just to add another perspective - I've been working part-time seasonal work while on unemployment and it's actually worked out really well. The key thing I learned is to track your hours carefully too, not just earnings. I had a week where I only made $180 but worked 35 hours, so I lost my benefits entirely that week due to the hour limit even though my earnings were well under the threshold. Make sure you're watching both the earnings AND the 32-hour rule!
That's such a good point about tracking hours separately from earnings! I hadn't really thought about scenarios where you might earn less but still hit the hour limit. Thanks for sharing that example - it really drives home that both rules matter and you need to stay under both thresholds to keep your benefits.
Bottom line: report everything honestly, don't go over 1.5x your weekly benefit amount, and you'll be fine. The system is actually pretty forgiving as long as you're not trying to cheat it
Just wanted to add that you should also keep track of any tips or cash payments if you have that kind of job. I work part-time at a restaurant and was only reporting my hourly wages at first, not realizing I needed to include tips too. Washington ESD counts ALL income, so even if you get paid cash under the table somewhere, you're supposed to report it. Better to be safe than sorry with an overpayment later!
Sean O'Connor
my brother had this happen and it was cuz they needed more info from his old job but nobody told him!! check if theres any letters in your esd message center maybe
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Anastasia Sokolov
One other thing to check - log in to your SAW account directly (not through the ESD link) and see if there are any identity verification notices there. Sometimes those don't show up properly in the ESD portal. Also, double-check that all your contact information is up-to-date in both systems. If you've been waiting more than 3 weeks with no change in status, reaching a claims agent is really your best option. Unfortunately, the phone system is completely overwhelmed right now due to the seasonal layoffs in construction and hospitality.
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Diego Ramirez
•Update: I finally got through to ESD this morning after trying the suggestions here! The agent said my claim was flagged for manual review because I had two employers in the past 18 months (my full-time job and a weekend side gig). They needed additional information about my side job that wasn't requested in the original application. The agent was able to take the information over the phone and said my claim should be processed within 72 hours. Thanks everyone for your help and suggestions!
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