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One thing I learned while on unemployment last year - always count business days, not calendar days. ESD operates on a government schedule, so weekends and holidays don't count toward processing times. Since your payment status changed to paid on Sunday, Monday was the first business day, today (Tuesday) is the second, and you'll likely see the deposit tomorrow (Wednesday) or Thursday morning at the latest. If you don't see it by Friday, then it might be worth investigating further.
Something else to be aware of - the processing time can also depend on your bank. I have accounts at two different banks, and when I changed my direct deposit information from one to the other, I noticed a significant difference in how quickly the funds became available after showing as "paid" in the ESD system. Credit unions sometimes take an extra day compared to major banks in my experience.
Has anyone here actually tried calling ESD to ask them directly? I spent THREE HOURS trying to get through last week when I had a question about my job search activities. Finally gave up and just guessed what to do. Their phone system is completely useless!!!
I had the same issue trying to reach ESD about job search questions! After multiple failed attempts, I tried using Claimyr (claimyr.com) to get through to an agent. They have this service that helps you bypass the wait times and actually connects you with an ESD representative. Worked really well, and they have a video demo showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The ESD agent I spoke with confirmed that for online resources, you need the title, date, URL, and a brief description of what you learned. They recommended spending at least 30 minutes on each activity for it to count as a valid job search activity.
Thanks everyone for all the advice! I've created a detailed spreadsheet now with columns for date, activity type, title, URL, time spent, and what I learned. I'm also planning to mix in actual job applications with the online learning stuff. Better safe than sorry when it comes to ESD requirements!
Quick update to my earlier comment - when ESD does a redetermination review, they're supposed to send you a new determination letter regardless of whether they change their decision or not. So you should get something in the mail either way. If it's been more than 3 weeks and you haven't received anything, definitely try to contact them to check the status.
UPDATE: I finally got through to ESD this morning (after using the Claimyr service someone recommended) and got some answers. The adjudicator said they've contacted my employer twice for information but haven't received a response. They're going to make one more attempt, but if the employer doesn't respond within 48 hours, they'll make a determination based on my statement alone. The agent also noted that generally, being fired for "not being a good fit" without documented performance issues usually results in benefit approval. She couldn't guarantee anything but seemed optimistic about my case. I feel so much better just knowing what's happening! Will update once I get a decision.
FINAL UPDATE: My claim was APPROVED yesterday! Got a notice in my eServices account and the payment for all 6 weeks (including the adjudication period) is pending deposit to my account. Such a relief! Thanks everyone for the advice and support. For anyone else going through this - keep filing those weekly claims, try to get through to an agent if you can (the Claimyr recommendation was super helpful), and document everything.
my cousin works for esd and says that if u quit a job, they automatically flag ur account for review and everythng stops till they decide if ur eligible again. he said they look at if u tried to fix the problem first (like talking to HR or ur boss) before quitting. so maybe try that if the job is bad, then u can say u tried to resolve it?
This is accurate information. ESD does look favorably on claimants who made good faith efforts to resolve workplace issues before quitting. Document any conversations with management, HR complaints, etc. Even sending emails outlining your concerns can help establish that you tried to address problems before leaving.
Thank you all SO much for the advice! I think I'm going to keep looking for jobs while collecting unemployment rather than take this risky position. It sounds like quitting could create a huge financial gap even if I think I have good cause. I'll keep doing my job searches and hopefully find something with better reviews soon. And I'll definitely remember that the waiting week doesn't count against my 26 paid weeks!
I wanted to add something important: make sure you continue filing your weekly claims even if your application goes into adjudication or gets initially denied. Many people make the mistake of stopping their weekly certifications while waiting for a decision, but you need those on record to receive backdated payments if/when you're approved. The weekly claims process is separate from the investigation into your eligibility.
Thank you - I wouldn't have known to keep filing during adjudication. Is there anything special I need to report about the circumstances of my termination during those weekly claims?
No, the weekly claims are mainly about your job search activities, any work performed, and any earnings during that week. You'll have already provided the termination details in your initial application. Just make sure you're completing the required 3 job search activities each week and documenting them properly.
what about ur coworkers? are they filing for unemployment 2? might help if all of u are showing the same pattern from this company
Update: I FINALLY got through to ESD this morning after trying the Claimyr service that was mentioned. Turns out my claim was flagged because my previous employer disputed my reason for separation (they claimed I quit when I was actually laid off). The agent was able to escalate my adjudication and said I should have a decision within 5-7 business days. Will update again when I hear something. Thanks everyone for your help - at least now I know what's happening!
That's great that you got through! Employer disputes are one of the most common reasons for delays. Make sure you have any documentation regarding your layoff ready (emails, termination letter, etc.) in case they need to contact you for an adjudication interview. The fact that your claim has been escalated is a very good sign.
im gonna try that service too, this is getting ridiculous. did u at least get any info on the backpay for all those weeks? will they pay interest for making us wait so long? they should!
I just wanted to follow up - were you able to get through to ESD? I know their phone lines are absolutely swamped right now. If you're still struggling to connect with someone, seriously consider that Claimyr service I mentioned. Several people in this forum have used it successfully. Let us know how it goes!
I tried calling ESD this morning and waited over an hour before I got disconnected. So frustrating! I think I'm going to try that Claimyr service you mentioned. At this point, I just need to talk to someone who can fix these issues before my claim gets completely messed up. Thanks again for the suggestion!
To address your specific questions: 1. Yes, laid off and fired are very different for unemployment purposes. Laid off means the separation wasn't your fault (typically eligible for benefits). Fired could mean misconduct was involved (potentially disqualifying). 2. The missing employer information is a significant issue. ESD needs this to verify your wages and employment history. 3. What you should do: Call the ESD claims center (800-318-6022) to correct both issues. You can also send a secure message through your eServices account explaining the situation. 4. This won't necessarily disqualify you, but it could delay your benefits while they sort it out. 5. Gather any documentation showing you were laid off (separation notice, email from employer, etc.) to help verify your status. Don't worry too much - these types of errors happen frequently and can be corrected. The important thing is addressing it promptly.
Another tip - if you have a smartphone, you might want to try filing from your phone while camping if you can find even a brief spot with service. The ESD mobile site actually works pretty well and the weekly claim only takes about 5 minutes if you don't have any earnings to report. I've filed from some pretty remote places when I was traveling!
StarSurfer
fyi theres a little known direct line to the commissioner office that sometimes works. try 253-***-**** and press option 4 then 2 then hold for like 20 min. i got through last week this way
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Oliver Becker
•did that actually work? every number i've tried just goes to voicemail
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StarSurfer
•yea but u gotta call exactly at 10:30am for some reason. thats when they clear the phone queue or something
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CosmicCowboy
Update from my earlier comment - another option is to visit your local WorkSource office in person. They can't directly help with Commissioner Reviews, but they can sometimes contact ESD through internal channels to verify your appeal status. I did this last year when I was in a similar situation and the WorkSource specialist was able to confirm my appeal was in the system and gave me a rough timeframe.
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Amina Bah
•I appreciate the update! There's a WorkSource office about 20 minutes from me that I could visit. Do I need to make an appointment first or can I just walk in?
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CosmicCowboy
•Most WorkSource offices take walk-ins, but it's always better to call ahead and schedule a time with an employment specialist. Make sure to bring all your claim paperwork, ID, and any correspondence you've received about your appeal. The more documentation you have, the more they can help.
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