Virginia Unemployment

Can't reach Virginia Unemployment? Claimyr connects you to a live VEC agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the VEC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the VEC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Emma Davis

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I'm currently stuck in this exact same situation! Just registered online last week and when I went to file my first weekly claim today, I hit the PIN wall. It's so frustrating that their online system doesn't automatically generate this - feels like a pretty basic feature that should be included in 2024! Based on everyone's advice here, I'm definitely going to try the 8:00 AM calling strategy tomorrow. Going to set my alarm for 7:55 AM and call (866) 832-2363 right when they open with my SSN and confirmation number ready. It's annoying that we have to call after doing everything online, but at least there seems to be a clear solution that actually works. Really appreciate everyone sharing their experiences and specific tips - this thread has been incredibly helpful for understanding what seemed like an impossible problem! Will update once I hopefully get my PIN activated tomorrow. 🤞

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Sean O'Donnell

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You're definitely on the right track, Emma! I just went through this exact same process a couple weeks ago and the early morning calling strategy really is the key. The 7:55 AM alarm is perfect - gives you a few minutes to get your documents ready and be fully awake before dialing right at 8:00. Having your confirmation number from the registration email ready to go will make the whole process so much smoother once you get through. It's frustrating that Virginia's system has this gap between online registration and PIN setup, but at least you know exactly what to do now. You've got this! Looking forward to hearing your success story tomorrow! 🙌

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Lim Wong

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I'm dealing with this exact same PIN issue right now! Just finished my online registration yesterday and got completely stuck when trying to file my first weekly claim today. It's so frustrating that their system doesn't automatically generate the PIN during online signup - seems like such a basic feature that should be integrated in 2024! Reading through all these comments has been incredibly helpful though. The 8:00 AM calling strategy seems to be the consistent winner here. I'm definitely going to set my alarm for 7:55 AM tomorrow and call (866) 832-2363 right when they open with my SSN and confirmation number from my registration email ready to go. It's ridiculous that we have to call after doing everything online, but at least now I know there's a proven solution that actually works. Thanks to everyone who shared their step-by-step experiences - knowing that most people got their PIN activated the same day they called gives me hope! Will report back tomorrow on how it goes. 🤞

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Tom Maxon

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To all those having trouble reaching a human at unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/GK1CFuX4p2k

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Tasia Synder

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Jennifer, I completely understand your frustration - I've been in a similar situation waiting months for my to be processed. One thing that helped me was documenting everything in writing and sending certified letters to VEC with your case details and timeline. Also try calling right at 8:15 AM when they open - I've had better luck getting through then. Have you tried reaching out to your local delegate's office too? Sometimes they can help escalate cases that have been stuck for months. Hang in there, and don't give up!

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Tom Maxon

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To all those having trouble reaching a human at Virginia unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/GK1CFuX4p2k

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Anita George

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This is such a frustrating situation that so many of us are dealing with! I'm also waiting on a deputy review - it's been 4 months for me. I've called multiple times and keep getting the same "be patient" response. It's really hard to be patient when you need these benefits to survive. Has anyone had any luck getting escalated or reaching someone higher up who can actually help move these cases along? It seems like there should be some kind of timeline or accountability for how long these reviews can take.

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I completely understand your frustration, Anita! I'm actually going through something similar - been waiting 3 months for my deputy review. One thing I tried recently was reaching out to my state delegate's office. I heard they sometimes have a constituent services department that can help with state agency issues like delays. I also submitted a formal complaint through the website, though I haven't heard back yet. It's ridiculous that we have to jump through all these hoops just to get what we're entitled to. Have you tried contacting your local representatives? Sometimes political pressure can help move these things along faster than just calling the regular customer service line.

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