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Social Security survivor benefits appointment vs. Lump Sum Death Benefit - will one appointment cover both?

I finally got an appointment with the SSA after my husband passed away last month. It took three days of constant calling to get through, and the earliest they could schedule me is mid-February. The SSA representative I spoke with was actually helpful and went over what my monthly survivor benefit would likely be (around $2,100/month based on my husband's work record). Here's what's confusing me: The confirmation letter I received in the mail only mentions the "Lump Sum Death Benefit" as the appointment topic. Nothing about survivor benefits! The lump sum is only $255, but the monthly survivor benefits are what I really need to get started. Has anyone else had this experience? Will they handle both the lump sum AND set up the monthly survivor benefits during the same appointment? I really don't want to have to schedule another appointment and wait another 2 months just to apply for the regular survivor benefits. I'm already stressed enough dealing with everything else after losing my husband. I'm going to try calling them again to confirm, but wondering if others have been through this and can save me some headache. Thanks for any insight!

Dont worry, they'll handle everything at your appointment. The letter only mentions the lump sum because thats the technical name for the appointment type in their system. When i went in after my wife died, the letter said the same thing but they set up both the lump sum and my monthly benefits in the same meeting. Its just how their system generates the letters.

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Thank you so much! That's a huge relief. I was getting really worried I'd have to go through the whole scheduling nightmare again.

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The appointment will cover both your lump sum death benefit AND your survivor benefits. SSA often labels the appointment based on the initial request, but the claims representative will process both during your visit. Make sure to bring: 1. Your marriage certificate 2. Your husband's death certificate 3. Your birth certificate 4. Your husband's most recent W-2 or tax return 5. Your Social Security card 6. Your husband's Social Security number Also, be prepared to answer questions about other potential benefits and your current income. The survivor benefit amount they mentioned ($2,100) sounds about right if your husband was at or near his Full Retirement Age (FRA) when he passed.

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Thank you for the detailed list! I have most of these documents gathered already. Should I also bring our banking information for direct deposit setup?

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The same thing happened to me last year - letter only said "Lump Sum Death Benefit" but they processed everything at once. HOWEVER, there was a problem with my monthly survivor benefits because I didn't bring proof I wasn't receiving a pension from a job not covered by Social Security (WEP/GPO issues). So yes, they'll handle both, but bring extra documentation just in case!

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This is so true! The SSA employee who helped me said they're trained to handle the whole situation, not just the specific appointment reason. But they can only work with the documents you bring!

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OMG the SAME EXACT THING happened to me!!! The letter said lump sum but when I got there we did EVERYTHING. The $255 lump sum (which is a joke btw, hasn't changed since like the 1950s) and all the survivior benefit stuff. Bring EXTRA copies of the death certificate, they kept mine! And yes they'll set up all the monthly payments. Don't stress about the wording on the letter.

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Thanks for sharing your experience. It's ridiculous that the lump sum has stayed $255 for so long! Definitely bringing extra death certificate copies - good tip.

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I understand your concern about the appointment description. This is a common misunderstanding due to how SSA categorizes appointments in their system. When someone passes away, the "Lump Sum Death Payment" appointment type automatically triggers, but it actually encompasses the entire survivor benefit process. During your appointment, the claims specialist will: 1. Process the one-time $255 lump sum death benefit 2. Take your application for ongoing survivor benefits 3. Verify your eligibility requirements 4. Explain any potential reductions or increases based on your age and when you're applying 5. Set up your payment method If you're still worried, you can call SSA's main number (800-772-1213) to confirm, but be prepared for long wait times.

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Thank you for breaking down exactly what they'll cover. That's very helpful. I'll try calling to confirm, but it sounds like I should be fine based on everyone's experiences.

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DONT TRUST WHAT THAT LETTER SAYS!!!! I had the same appointment and they ONLY did the lump sum. Then told me I needed ANOTHER appointment for survivor benefits!!!! It depends on which office and which person you get. Some are helpful and do everything, some follow the letter EXACTLY and won't do anything else. The system is BROKEN. I waited 2 MORE MONTHS for a survivor benefit appointment. Complete disaster.

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Oh no, that's exactly what I'm afraid of! Did you end up getting everything sorted out eventually? I'm going to be very clear at the appointment that I need both processed.

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This is unusual and not the standard procedure. Most offices handle both in the same appointment regardless of the letter's wording. It sounds like you unfortunately encountered an exception to the normal process.

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after my husband passed it took me 3 weeks to get through to SSA. appointment letter said the same thing - just lump sum. but they did everything in one appointment. don't worry too much.

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Thanks for the reassurance. The calling process was absolutely brutal. Glad to hear they handled everything in one appointment for you.

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If your still having trouble getting through to SSA to confirm, you might want to try Claimyr (claimyr.com). My sister used it last month when she was in a similar situation - needed to confirm appointment details but couldn't get through. They got her connected to a real SSA agent in about 15 minutes. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU. Saved her days of calling and being disconnected.

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I've never heard of this service before. I'll check it out if I can't get through. Those hold times and disconnections were driving me crazy!

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I used this too!! Way better than waiting on hold for 3 hours just to get disconnected. At least you get a real person who can check your appointment details.

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Just another tip - when you go to your appointment take a notebook and write EVERYTHING down. They throw so much information at you about eligibility and payment dates and restrictions if your working and tax implications. I was so emotional at my appointment that half of what they said went in one ear and out the other. Thank goodness I wrote the important stuff down.

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That's great advice. I'll definitely bring something to take notes. I'm already feeling overwhelmed with everything.

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One important thing - if you're under Full Retirement Age and still working, make sure to discuss the earnings limit with them ($22,320 for 2025). If you earn over that limit, they'll reduce your survivor benefits by $1 for every $2 you earn above the limit. They should cover this in the appointment, but if they don't, make sure to ask about it specifically if it applies to your situation.

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That's really helpful information. I'm 58 and still working part-time, so this definitely applies to me. I'll make sure to discuss this specifically.

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