How long for Social Security retirement application approval? Online vs. phone frustrations
Applied for my SS retirement benefits online 3 weeks ago and still nothing showing in my account except 'processing'. No emails, no letters, nothing. My neighbor said hers was approved within 10 days! Starting to worry something's wrong with my application. How long did it take for others to get approved after applying online? Should I be worried or is this normal? I'm planning to call but everything I read says the wait times are ridiculous. Really don't want to sit on hold for 2 hours just to be told 'keep waiting'...
19 comments
Brady Clean
mine took almost 6 weeks. applied online in january. the website kept saying "processing" the whole time with no updates. i finally got a letter in the mail with approval. never got any emails or calls. seems like SSA is just really slow these days
0 coins
Molly Hansen
•6 weeks?! That's so frustrating. Did you ever call them during that time or just wait it out?
0 coins
Skylar Neal
I got approved in 3 days last summer!! Maybe depends on your work history or something? Or if they need to verify anything?
0 coins
Vincent Bimbach
•3 days is extremely unusual for retirement benefits. Are you sure you're not referring to creating your mySocialSecurity account? The actual benefit approval process typically takes weeks, not days, as they need to verify your work history and earnings record against their database.
0 coins
Kelsey Chin
The typical processing time for retirement benefit applications is 4-6 weeks, but can extend to 8 weeks during busy periods. Several factors affect this timeline: 1. Complexity of your work history (multiple employers, self-employment) 2. Whether SSA needs additional verification documents 3. Current workload at your regional processing center 4. Accuracy and completeness of your online application Your application is still within normal processing time frames. The online status will typically just show "processing" until a decision is made - there aren't detailed status updates during review. If you're approaching week 6 with no communication, that would be the appropriate time to follow up. When you do need to contact them, I'd recommend doing it early in the morning (right when they open) to minimize wait times.
0 coins
Molly Hansen
•Thank you for the detailed response! That's helpful to know about the 4-6 week timeframe. I'll try to be patient, but it's hard when you're depending on that income. I'll wait another couple weeks before trying to call.
0 coins
Norah Quay
DONT WASTE YOUR TIME CALLING THEM!!!!! I spent TWO WHOLE DAYS trying to get through last month about my disability application. Either busy signals or disconnected after waiting 90+ minutes. The system is COMPLETELY BROKEN. They're obviously understaffed and don't care at all about our time. Good luck getting anyone on the phone without aging another 10 years!!!
0 coins
Leo McDonald
•totally agree!! called 14 times last week and never got thru once. ridiculous
0 coins
Jessica Nolan
I had a similar experience last month, and I discovered a service called Claimyr that got me through to an SSA agent in under 20 minutes. It saved me from calling repeatedly for days. They basically navigate the phone system for you and call you back when they have an agent on the line. Made a huge difference when I needed to check on my application status. You can see how it works at https://youtu.be/Z-BRbJw3puU or check out their website claimyr.com. Worth it for the time savings alone.
0 coins
Norah Quay
•Sounds like a scam. Why would I pay money to talk to MY government that I pay taxes to support? The whole system is corrupt!!
0 coins
Jessica Nolan
•Not a scam - just a time-saving service. I was skeptical too, but after wasting hours trying to get through myself, it was absolutely worth it. You're right that we shouldn't have to use services like this, but with current SSA staffing issues, it's a practical solution when you need answers quickly.
0 coins
Vincent Bimbach
Social Security retirement applications currently take 4-6 weeks on average for straightforward cases. If your application requires additional verification (foreign employment, missing years in your record, name discrepancies), it can take 8-12 weeks. One thing many applicants don't realize is that there's a difference between approval and payment start. Your application might be approved, but payments typically begin the month after approval, and are paid the month after that. So even with a 4-week approval, you might not see money for 8-10 weeks from application date. If you're approaching the 6-week mark, I'd recommend calling the national number (1-800-772-1213) during non-peak hours (Wednesday-Friday afternoons tend to have shorter wait times). Have your confirmation number and Social Security number ready. Meanwhile, continue checking your mySocialSecurity account every few days - sometimes the online status updates before any mail arrives.
0 coins
Molly Hansen
•Thank you for the detailed explanation! I hadn't realized there could be such a gap between approval and payment. Will definitely call if I don't hear anything by the 6-week mark.
0 coins
Skylar Neal
Why don't you just go to your local SSA office? That's what I did when my online application was stuck for weeks. The lady at the desk looked it up right away and told me what was happening!
0 coins
Brady Clean
•most offices still require appointments and they're booked out for months! tried to get an appointment at mine and earliest was 7 weeks away. better off trying to call
0 coins
Kelsey Chin
Quick update on current processing times - I work with seniors applying for benefits, and I've noticed approval times have increased slightly in the past few months. The current average for straightforward retirement applications is closer to 5-7 weeks, with some taking up to 8-9 weeks. The good news is that benefits are paid retroactively to your entitlement date, so you won't lose any money due to processing delays. If your Full Retirement Age (FRA) has already passed or you applied after FRA, your first payment will include any retroactive amounts you're entitled to. One tip: Check that your Direct Deposit information is correctly entered in your mySocialSecurity account. A surprising number of delays happen because of banking information errors.
0 coins
Molly Hansen
•Thanks for the updated info. I double-checked my direct deposit info and it's correct. I'm actually applying 3 months before my FRA as I want benefits to start exactly at my FRA. Maybe that's causing some of the delay?
0 coins
Brady Clean
someone told me that if u keep checking your mysocialsecurity account and clicking on different things it can slow down your application because the system thinks someone might be trying to hack your account. dunno if thats true but i stopped checking mine so much after that
0 coins
Vincent Bimbach
•This is actually a myth. Checking your mySocialSecurity account doesn't affect processing time. The electronic application system is separate from the account portal. You can check your account as often as you like without impacting your claim processing.
0 coins