< Back to Social Security Administration

Confused about SSA-1724-F4 form for survivor benefits - contradicting instructions about deceased spouse

I'm filling out the SSA-1724-F4 form (claim for amounts due for a deceased beneficiary) and I'm stuck on a confusing section. The form asks 'Was the widower living in the same household with the deceased at the time of death?' and states if yes, then skip items 2,3,4,5. But then it asks 'Was he or she entitled to a monthly benefit on the same earnings record as the deceased at the time of death?' If no, it says to go on to item 2. Here's my situation - I was living with my husband when he passed away last month. I receive my own Social Security retirement benefits ($2,890/month) which is higher than what I'd get from his record as a spouse (his benefit was about $2,350/month). I understand I'm now eligible for survivor benefits, but at the time of death I wasn't receiving anything based on his record. So do I skip items 2-5 because I lived with him? Or do I complete item 2 because I wasn't receiving benefits on his record? The instructions seem to contradict each other and I don't want to delay this process with mistakes. Anyone dealt with this form recently?

Yuki Yamamoto

•

just skip 2-5! if u lived with him thats all that matters for that question

0 coins

Carmen Ruiz

•

Actually, this is a common point of confusion on the SSA-1724-F4. The two questions are evaluating different eligibility paths, and you need to answer both independently. For the household question - Yes, you lived together, so initially it tells you to skip 2-5. For the benefit entitlement question - Since you weren't receiving benefits on his record at the time of death (you had your own higher benefit), you would select "No" and technically proceed to item 2. However, the household question takes precedence in the form's logic flow. Since you answered Yes to living in the same household, you should skip items 2-5 regardless of your answer to the benefit entitlement question. The form is designed to establish eligibility through multiple possible paths, and living in the same household at time of death is the most direct qualification path for undisbursed benefits.

0 coins

Ethan Brown

•

Thank you so much for explaining this! The SSA forms can be so confusing. So I'll skip 2-5 and continue with the rest of the form. I appreciate your help!

0 coins

I went through this EXACT form last year when my wife passed away. The instructions are terribly written! I remember calling SSA like 5 times and getting different answers each time. Ultimately what worked was skipping 2-5 since we lived together. But make sure you've applied for the survivor benefits separately - that's a different process from this form which is just for any undisbursed benefits from the month of death.

0 coins

Ethan Brown

•

Thank you for sharing your experience. Yes, I've already applied for the survivor benefits - had my interview last week. This form is for the last check he was owed. It's a relief to hear you had success by skipping those items!

0 coins

Glad to help! Just a heads up - it took them almost 3 months to process my claim for the undisbursed payment. They kept saying it was "in process" whenever I called.

0 coins

Zoe Dimitriou

•

To provide some clarity on the SSA-1724-F4 form: when you lived in the same household as the deceased at the time of death, you automatically qualify as the proper payee for any undispursed benefits under the POMS GN 02301.030 guidelines. That's why the form instructs you to skip items 2-5, as those questions are only needed to establish priority of claim when the surviving spouse wasn't living with the deceased. For your situation, you should: 1. Answer "Yes" to living in the same household 2. Skip items 2-5 as instructed 3. Complete the remainder of the form Your own benefit amount being higher than your spousal benefit isn't relevant to this particular form, which is strictly for claiming any payments that were due to your husband but not paid before his death.

0 coins

QuantumQuest

•

The system is set up to make it as confusing as possible IMO!! My neighbor had this same issue and ended up hiring a lawyer just to get the measly last check which was only like $1500. So ridiculous!

0 coins

Ethan Brown

•

That's terrible! I'm hoping to avoid any legal costs - the check amount isn't huge compared to lawyer fees.

0 coins

Have you tried calling SSA directly? I know their hold times are crazy, but for something specific like this form question, you really need someone who can look at your exact case details. When I called about my late father's benefits last year, I waited over 2 hours just to speak with someone.

0 coins

Mei Zhang

•

I've found a much better way to get through to SSA than waiting on hold forever. There's this service called Claimyr (claimyr.com) that holds your place in line and calls you back when an agent is available. Saved me hours of waiting when I had questions about my retirement application. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU - totally worth checking out if you need to call SSA about this form question.

0 coins

Ethan Brown

•

I didn't know there was a service like that! I tried calling SSA twice but got disconnected both times after waiting over an hour. I'll check out that website - thank you!

0 coins

Yuki Yamamoto

•

dont stress about the form too much!! when my dad died the SSA lady helped my mom fill everything out at the office. have u tried just going in person?

0 coins

Ethan Brown

•

I tried to get an in-person appointment but they said the next available one is 6 weeks out! I'd rather get this submitted sooner if possible.

0 coins

Carmen Ruiz

•

I want to add one more important note: make sure you're aware that as a widow, you have options regarding when to claim survivor benefits. Since your own benefit is higher right now, you might want to delay claiming survivor benefits until they would be worth more than your current benefit (potentially at your husband's FRA amount plus any delayed retirement credits). The undisbursed benefits form (SSA-1724-F4) is separate from this decision, but many people don't realize they have strategic options with survivor benefits even when their own benefit is currently higher.

0 coins

Ethan Brown

•

That's really helpful to know! The claims representative did mention something about this during my interview but didn't go into detail. I'll make sure to ask more questions about optimizing when I should switch to survivor benefits.

0 coins

I really hate how none of the SSA forms are available to fill out online. It's 2025 and we're still dealing with paper forms and contradictory instructions!!! The whole system needs to be modernized.

0 coins

TaxRefund AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
7,204 users helped today