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Ethan Brown

Confused about SSA-1724-F4 form for survivor benefits - contradicting instructions about deceased spouse

I'm filling out the SSA-1724-F4 form (claim for amounts due for a deceased beneficiary) and I'm stuck on a confusing section. The form asks 'Was the widower living in the same household with the deceased at the time of death?' and states if yes, then skip items 2,3,4,5. But then it asks 'Was he or she entitled to a monthly benefit on the same earnings record as the deceased at the time of death?' If no, it says to go on to item 2. Here's my situation - I was living with my husband when he passed away last month. I receive my own Social Security retirement benefits ($2,890/month) which is higher than what I'd get from his record as a spouse (his benefit was about $2,350/month). I understand I'm now eligible for survivor benefits, but at the time of death I wasn't receiving anything based on his record. So do I skip items 2-5 because I lived with him? Or do I complete item 2 because I wasn't receiving benefits on his record? The instructions seem to contradict each other and I don't want to delay this process with mistakes. Anyone dealt with this form recently?

just skip 2-5! if u lived with him thats all that matters for that question

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Actually, this is a common point of confusion on the SSA-1724-F4. The two questions are evaluating different eligibility paths, and you need to answer both independently. For the household question - Yes, you lived together, so initially it tells you to skip 2-5. For the benefit entitlement question - Since you weren't receiving benefits on his record at the time of death (you had your own higher benefit), you would select "No" and technically proceed to item 2. However, the household question takes precedence in the form's logic flow. Since you answered Yes to living in the same household, you should skip items 2-5 regardless of your answer to the benefit entitlement question. The form is designed to establish eligibility through multiple possible paths, and living in the same household at time of death is the most direct qualification path for undisbursed benefits.

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Thank you so much for explaining this! The SSA forms can be so confusing. So I'll skip 2-5 and continue with the rest of the form. I appreciate your help!

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I went through this EXACT form last year when my wife passed away. The instructions are terribly written! I remember calling SSA like 5 times and getting different answers each time. Ultimately what worked was skipping 2-5 since we lived together. But make sure you've applied for the survivor benefits separately - that's a different process from this form which is just for any undisbursed benefits from the month of death.

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Thank you for sharing your experience. Yes, I've already applied for the survivor benefits - had my interview last week. This form is for the last check he was owed. It's a relief to hear you had success by skipping those items!

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Glad to help! Just a heads up - it took them almost 3 months to process my claim for the undisbursed payment. They kept saying it was "in process" whenever I called.

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To provide some clarity on the SSA-1724-F4 form: when you lived in the same household as the deceased at the time of death, you automatically qualify as the proper payee for any undispursed benefits under the POMS GN 02301.030 guidelines. That's why the form instructs you to skip items 2-5, as those questions are only needed to establish priority of claim when the surviving spouse wasn't living with the deceased. For your situation, you should: 1. Answer "Yes" to living in the same household 2. Skip items 2-5 as instructed 3. Complete the remainder of the form Your own benefit amount being higher than your spousal benefit isn't relevant to this particular form, which is strictly for claiming any payments that were due to your husband but not paid before his death.

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The system is set up to make it as confusing as possible IMO!! My neighbor had this same issue and ended up hiring a lawyer just to get the measly last check which was only like $1500. So ridiculous!

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That's terrible! I'm hoping to avoid any legal costs - the check amount isn't huge compared to lawyer fees.

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Have you tried calling SSA directly? I know their hold times are crazy, but for something specific like this form question, you really need someone who can look at your exact case details. When I called about my late father's benefits last year, I waited over 2 hours just to speak with someone.

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I've found a much better way to get through to SSA than waiting on hold forever. There's this service called Claimyr (claimyr.com) that holds your place in line and calls you back when an agent is available. Saved me hours of waiting when I had questions about my retirement application. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU - totally worth checking out if you need to call SSA about this form question.

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I didn't know there was a service like that! I tried calling SSA twice but got disconnected both times after waiting over an hour. I'll check out that website - thank you!

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dont stress about the form too much!! when my dad died the SSA lady helped my mom fill everything out at the office. have u tried just going in person?

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I tried to get an in-person appointment but they said the next available one is 6 weeks out! I'd rather get this submitted sooner if possible.

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I want to add one more important note: make sure you're aware that as a widow, you have options regarding when to claim survivor benefits. Since your own benefit is higher right now, you might want to delay claiming survivor benefits until they would be worth more than your current benefit (potentially at your husband's FRA amount plus any delayed retirement credits). The undisbursed benefits form (SSA-1724-F4) is separate from this decision, but many people don't realize they have strategic options with survivor benefits even when their own benefit is currently higher.

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That's really helpful to know! The claims representative did mention something about this during my interview but didn't go into detail. I'll make sure to ask more questions about optimizing when I should switch to survivor benefits.

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I really hate how none of the SSA forms are available to fill out online. It's 2025 and we're still dealing with paper forms and contradictory instructions!!! The whole system needs to be modernized.

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I completely agree with the advice to skip items 2-5 since you lived with your husband at the time of death. I'm a retired SSA employee and can confirm that the household residency question takes precedence over the benefit entitlement question on this form. The confusion arises because the form tries to cover multiple scenarios, but for widows/widowers who lived with the deceased, it's straightforward - you automatically qualify as the proper payee. Just make sure to attach a copy of the death certificate and any other required documentation. The processing time is typically 4-6 weeks once they have all the paperwork.

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As someone who recently went through this exact situation, I can confirm what others have said - skip items 2-5 since you lived with your husband at the time of death. I was in a similar position where my own Social Security was higher than what I would have received as a spouse, but that doesn't affect this particular form. The SSA-1724-F4 is specifically for claiming any undisbursed benefits your husband was owed, not for your ongoing survivor benefits (which is a separate process you've already started). The form's wording is confusing because it's trying to cover multiple scenarios, but the household residency rule is the clearest path for your situation. Good luck with the process!

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Thank you for sharing your experience! It's really reassuring to hear from someone who went through the exact same situation. I was getting worried about making the wrong choice on the form, but it sounds like the consensus is clear - skip items 2-5 based on living together. I appreciate you taking the time to confirm what others have said. This community has been so helpful during a difficult time.

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I'm sorry for your loss and understand how frustrating these forms can be during an already difficult time. Based on what everyone has shared here, it sounds like you have a clear path forward - skip items 2-5 since you lived with your husband at the time of death. I went through something similar with my mother's benefits last year, and the key thing I learned is that SSA forms often have confusing language because they're trying to cover every possible scenario, but your situation (living together at time of death) is actually one of the more straightforward cases. The household residency automatically qualifies you as the proper payee for any undisbursed benefits. Just make sure you have all the supporting documents ready when you submit it. Wishing you the best with this process.

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Thank you so much for your kind words and for sharing your experience with your mother's benefits. It really helps to hear from people who have been through similar situations. You're absolutely right about the forms being confusing because they try to cover every scenario - that makes so much sense now. I feel much more confident about skipping items 2-5 based on all the helpful advice from this community. I have all my documents ready to go, so I'll get this submitted soon. This has been such a supportive group during a tough time, and I'm grateful for everyone's guidance.

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I'm so sorry for your loss, Ethan. I went through this exact same situation with my late husband's benefits about 18 months ago, and I remember being just as confused by those contradictory instructions on the SSA-1724-F4 form. Everyone here has given you excellent advice - definitely skip items 2-5 since you were living together at the time of his passing. That's the key qualification that overrides everything else on this particular form. The benefit entitlement question is really meant for more complex situations where spouses weren't living together. One thing I'd add from my experience: make sure you keep copies of everything you submit, and consider sending it certified mail so you have proof of delivery. The processing took about 2 months in my case, but having that paper trail helped when I had to follow up. Also, don't be surprised if they request additional documentation - they asked me for an additional copy of the death certificate even though I had already provided one. The amount you'll receive is typically just the prorated portion of his monthly benefit for the month he passed away, minus any benefits already paid for that month. It's not a huge amount, but every bit helps during such a difficult time. Hang in there!

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Thank you so much, Haley, for such detailed and compassionate advice. Your tip about sending everything certified mail is really smart - I hadn't thought of that but it makes perfect sense to have that delivery confirmation. I'll definitely make copies of everything before submitting. It's helpful to know the timeline was about 2 months in your case, so I can set my expectations accordingly. I really appreciate you taking the time to share your experience and the practical tips about additional documentation they might request. This community has been incredibly supportive during this difficult process.

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I'm sorry for your loss, Ethan. I went through a very similar situation when my father passed away two years ago. The SSA-1724-F4 form is definitely confusing with those seemingly contradictory instructions, but everyone here has given you solid advice. Since you were living with your husband at the time of his death, you should skip items 2-5 as instructed. The form's logic prioritizes the household residency requirement over the benefit entitlement question. Think of it this way - the household question establishes your automatic right to claim undisbursed benefits, while items 2-5 are only needed when that automatic qualification doesn't apply. One additional tip from my experience: when you submit the form, include a brief cover letter explaining your situation clearly (living together at time of death, completing the form per household residency instructions). This helped avoid any confusion on the SSA's end and may have contributed to my claim being processed without additional requests for clarification. The whole process took about 6-8 weeks for me, and while it's not a large amount, it does provide some closure knowing you've taken care of all the administrative details. Wishing you strength during this difficult time.

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Thank you, Camila, for the thoughtful advice about including a cover letter - that's such a practical tip that I hadn't considered. Explaining the situation clearly upfront could definitely help prevent any back-and-forth or requests for clarification. I really appreciate you sharing the timeline from your father's case as well. It's been so reassuring to hear from multiple people who have successfully navigated this exact same form confusion. The community support here has made this process feel much less overwhelming during an already difficult time.

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I'm so sorry for your loss, Ethan. Having just gone through this process myself when my mother passed away six months ago, I can absolutely relate to the confusion with the SSA-1724-F4 form's wording. Everyone here has given you excellent guidance - definitely skip items 2-5 since you were living with your husband at the time of his death. That household residency qualification is the most straightforward path and takes precedence over the other questions on the form. From my recent experience, I'd suggest a couple of additional things: First, if you haven't already, gather all your documentation (death certificate, marriage certificate, etc.) and make multiple copies before submitting. Second, consider hand-delivering the form to your local SSA office if possible, as they can review it on the spot and let you know if anything is missing. The processing time for me was about 10 weeks, which seemed to be pretty typical based on what others were experiencing at that time. The amount wasn't substantial, but it felt important to complete this final administrative step. You're handling a lot right now, and it's completely understandable to feel overwhelmed by these confusing forms. This community has been incredibly helpful to you, and you're definitely on the right track with skipping those items. Take care of yourself during this difficult time.

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Thank you so much, Paolo, for your kind words and practical advice. Your suggestion about hand-delivering the form to the local SSA office is really helpful - I hadn't considered that option, and having them review it on the spot could save a lot of potential back-and-forth. I do have all my documentation ready and have made copies as others suggested. It's reassuring to know that 10 weeks was your timeline, as it helps me set realistic expectations. I really appreciate everyone in this community taking the time to share their experiences and guidance during such a difficult period. It's made navigating this confusing process feel much more manageable.

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I'm so sorry for your loss, Ethan. I went through this exact same situation when my wife passed away last year, and I remember staring at that SSA-1724-F4 form for hours trying to make sense of those contradictory instructions. Everyone here has given you spot-on advice - since you were living with your husband at the time of his death, you should definitely skip items 2-5. The household residency question is the key qualifier that overrides the benefit entitlement question. The form is trying to cover multiple scenarios, but your situation (living together) is actually the most straightforward path. One thing I learned that might help: when I called SSA to clarify this exact question, the representative explained that the form's logic flow prioritizes living arrangements over benefit status because spouses living together automatically have the legal right to claim undisbursed benefits under federal regulations. My processing time was about 8 weeks, and while the amount wasn't huge (just the prorated benefit for her final month), it felt important to complete this last administrative step. Make sure you send everything certified mail and keep copies - that saved me when they initially said they never received my death certificate. You're doing great navigating all of this during such a difficult time. The community support here is amazing, and you're definitely on the right track.

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Thank you so much, Dmitry. Your explanation about the SSA representative clarifying that living arrangements take priority over benefit status really helps me understand the logic behind the form's structure. It's reassuring to know that the household residency automatically gives spouses the legal right to claim these benefits. I really appreciate your tip about certified mail too - after hearing multiple people mention potential issues with documentation getting lost, I'll definitely go that route. It's been incredibly helpful to hear from so many people who have successfully navigated this exact same form confusion. This community has truly made this overwhelming process feel much more manageable during such a difficult time.

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I'm so sorry for your loss, Ethan. I went through this exact same situation with my husband's SSA-1724-F4 form about eight months ago, and I remember feeling just as confused by those contradictory instructions. Everyone here has given you excellent advice - definitely skip items 2-5 since you were living with your husband at the time of his death. The household residency qualification is what matters most on this form and takes precedence over the benefit entitlement question. What helped me understand it better was thinking of it this way: the form has two different pathways to establish your right to claim undisbursed benefits. Living together at the time of death is the primary, most straightforward pathway that automatically qualifies you. Items 2-5 are only needed when that primary qualification doesn't exist. One practical tip from my experience: I included a brief note with my form submission stating "Skipping items 2-5 per form instructions due to household residency at time of death." This seemed to help avoid any processing delays or requests for clarification. My processing time ended up being about 9 weeks, and while the amount was modest (just his prorated benefit for that final month), it felt important to handle this last administrative detail properly. You're doing everything right, and this supportive community has clearly given you solid guidance. Take care of yourself during this difficult time.

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Thank you so much, Callum, for sharing your experience and that really helpful way of thinking about the two pathways on the form. Your explanation about the primary pathway (household residency) versus the secondary pathway (items 2-5) makes the form's logic much clearer. I love your tip about including a brief explanatory note with the submission - "Skipping items 2-5 per form instructions due to household residency at time of death" is perfect and concise. That should definitely help prevent any processing confusion. It's so reassuring to hear from yet another person who successfully navigated this exact situation. The timeline of 9 weeks gives me a good expectation to set. I'm truly grateful for how supportive and helpful everyone in this community has been during such a challenging time. Thank you again for taking the time to share your practical advice.

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I'm so sorry for your loss, Ethan. I'm currently dealing with a very similar situation with my late father's benefits, and I completely understand the confusion with the SSA-1724-F4 form's contradictory instructions. Everyone here has given you excellent advice that aligns with what I've learned through my own research and calls to SSA. Since you were living with your husband at the time of his death, you should definitely skip items 2-5. The household residency question establishes your automatic qualification as the proper payee for undisbursed benefits, which takes precedence over the benefit entitlement question. I found it helpful to think of the form this way: it's designed to cover multiple scenarios, but living together at the time of death is the clearest and most direct qualification path. The other questions (items 2-5) are only needed when that primary qualification doesn't apply. One thing I'd add based on my ongoing experience: make sure you have multiple certified copies of the death certificate ready. I thought one would be enough, but SSA has requested additional copies during the process. Also, keeping detailed records of when you submit everything will be helpful if you need to follow up. You're handling so much right now, and it's completely understandable to feel overwhelmed by these confusing government forms. This community has clearly provided you with solid guidance, and you're definitely on the right track.

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Thank you for the helpful advice about having multiple certified copies of the death certificate ready! I hadn't thought about SSA potentially requesting additional copies during processing, but that makes sense given what others have mentioned about needing backup documentation. Your explanation about the form covering multiple scenarios with household residency being the primary qualification path really reinforces what everyone else has shared. It's been so valuable to hear from people who are currently going through this process or have recent experience with it. I feel much more confident now about skipping items 2-5 and moving forward with the form submission. This community has been incredibly supportive during such a difficult time.

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I'm so sorry for your loss, Ethan. I went through this exact same situation with my late spouse about 14 months ago, and I remember being just as frustrated by those seemingly contradictory instructions on the SSA-1724-F4. Everyone here has given you perfect advice - definitely skip items 2-5 since you were living with your husband at the time of his death. The household residency qualification is the primary pathway that automatically establishes your right to claim any undisbursed benefits, regardless of your benefit status at the time of death. What helped me understand the form's logic was realizing that it's trying to accommodate different scenarios: married couples living together (your situation), separated spouses, divorced spouses who might still be entitled to benefits, etc. Your situation is actually the most straightforward case the form handles. One tip that really helped me: I created a simple checklist of all required documents before submitting (death certificate, marriage certificate, completed form, etc.) and sent everything via certified mail with return receipt requested. The whole process took about 7 weeks for me, and while the amount wasn't substantial, it felt important to complete this final administrative step properly. You're navigating so much during an incredibly difficult time, and this community has clearly provided you with solid, consistent guidance. Trust the advice you've received here - you're absolutely on the right track.

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Thank you so much, Muhammad, for your thoughtful response and for sharing your experience. Your explanation about the form accommodating different scenarios really helps clarify why the instructions seemed contradictory at first - it makes perfect sense that they need to cover living together situations, separated spouses, divorced spouses, etc. all in one form. I really appreciate your practical tip about creating a checklist of required documents before submitting - that's exactly the kind of organized approach I need right now. The 7-week timeline you mentioned is consistent with what others have shared, which helps me set realistic expectations. It's been incredibly reassuring to hear from so many people who have successfully navigated this exact same form confusion. This community has truly been a lifeline during such a difficult and overwhelming time. Thank you again for taking the time to share your experience and encouragement.

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I'm so sorry for your loss, Ethan. I can completely understand your frustration with the SSA-1724-F4 form - those instructions are genuinely confusing and seem to contradict each other at first glance. Based on your situation and what others have shared here, you should definitely skip items 2-5 since you were living with your husband at the time of his death. The household residency qualification is the key factor that takes precedence on this form. I went through a similar situation with my mother's benefits last year, and what helped me understand it was thinking of the form as having different "tracks" for different situations. Since you lived together, you automatically qualify for the undisbursed benefits under the primary track, which makes items 2-5 unnecessary. One thing I'd add that might help: when I submitted my form, I included a brief cover letter explaining that I was skipping items 2-5 per the household residency instructions. This seemed to help avoid any processing delays. The amount you receive will likely just be the prorated portion of his monthly benefit for the month he passed away. It's not huge, but it's rightfully yours and provides some closure on the administrative side of things. You're handling a lot right now, and this community has given you excellent guidance. Trust their advice - you're definitely on the right track.

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Thank you so much, Zainab, for your kind words and clear explanation about the different "tracks" on the form - that's such a helpful way to think about it! Your advice about including a brief cover letter is consistent with what several others have suggested, and it seems like that proactive approach really helps prevent processing delays. It's reassuring to know that even though the amount may not be substantial, it's rightfully mine and does provide that sense of closure you mentioned. I'm feeling much more confident about moving forward with skipping items 2-5 based on all the consistent advice from this incredibly supportive community. Everyone here has been so generous with sharing their experiences and practical tips during what has been a very overwhelming time. Thank you again for taking the time to share your guidance.

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I'm so sorry for your loss, Ethan. I went through this exact same form confusion when my husband passed away about a year ago, and I remember feeling just as frustrated by those seemingly contradictory instructions. Everyone here has given you absolutely correct advice - you should skip items 2-5 since you were living with your husband at the time of his death. The household residency question establishes your automatic right to claim any undisbursed benefits, which takes precedence over everything else on this form. What really helped me understand it was when an SSA representative explained that the form is designed to handle multiple different scenarios (separated spouses, divorced spouses, etc.), but living together at the time of death is actually the most straightforward qualification path. A few practical tips from my experience: definitely send everything certified mail with return receipt requested, include a brief note explaining you're skipping items 2-5 due to household residency, and have extra certified copies of the death certificate ready since they sometimes request additional documentation. My processing time was about 8 weeks, and while the amount was just his prorated benefit for that final month, it felt important to complete this last administrative step. You're doing everything right, and this community has given you excellent guidance. Take care of yourself during this difficult time.

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Thank you so much for sharing your experience and for the clear explanation about how the form handles multiple scenarios. It's really helpful to know that an SSA representative confirmed that living together is the most straightforward qualification path - that gives me additional confidence in the advice everyone has provided. Your practical tips about certified mail, including an explanatory note, and having extra death certificate copies are exactly what I needed to hear. The 8-week timeline you mentioned is consistent with what others have shared, which helps me set realistic expectations. I'm feeling much more prepared to move forward with this form now, knowing I have such solid guidance from people who have successfully navigated this exact same situation. This community has been incredibly supportive during such a challenging time, and I truly appreciate everyone taking the time to share their experiences and practical advice.

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I'm so sorry for your loss, Ethan. I can completely relate to your confusion with the SSA-1724-F4 form - those instructions really are poorly written and seem to contradict each other. Based on everything you've described and the excellent advice from others here, you should definitely skip items 2-5 since you were living with your husband at the time of his death. The household residency qualification automatically establishes your right to claim any undisbursed benefits, regardless of whether you were receiving benefits on his record at the time. I went through a very similar situation when my late wife passed away about 10 months ago. What helped me understand the form's logic was realizing it's trying to cover many different scenarios - separated couples, divorced spouses, etc. - but your situation (living together) is actually the clearest and most direct path. A few things that helped me: I included a brief note with my submission stating "Skipping items 2-5 per household residency instructions," sent everything certified mail, and had multiple copies of all documents ready. The processing took about 9 weeks in my case. You're handling so much right now, and this community has given you spot-on guidance. Trust their advice - you're absolutely on the right track. Take care of yourself during this difficult time.

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