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Axel Bourke

What is good cause for unemployment NYS Department of Labor - need help understanding requirements

I'm trying to figure out what qualifies as 'good cause' for quitting my job and still being eligible for unemployment benefits through NYS Department of Labor. My supervisor has been creating a hostile work environment for months - making inappropriate comments, giving me impossible deadlines while other employees get reasonable ones, and basically trying to force me out. I documented everything but I'm scared if I quit I won't qualify for UI benefits. Does anyone know what specific situations count as good cause with NYS Department of Labor? I can't afford to be without income but I also can't keep working in this toxic environment.

Good cause for quitting includes several situations under NYS Department of Labor rules. Workplace harassment definitely qualifies if you can document it properly. You'll need written evidence like emails, witness statements, or HR complaints. Other good cause reasons include unsafe working conditions, significant changes to your job duties or pay, domestic violence situations, or health issues that make continuing work impossible. The key is having documentation to prove your case during the adjudication process.

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Thank you! I have screenshots of emails and I reported the harassment to HR twice but they basically ignored it. Would those HR reports count as documentation even if nothing was done about them?

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i quit my last job because my boss was awful too but nys department of labor denied my claim. they said i didnt try to resolve it first. make sure you exhaust all your options before quitting or they might not approve your ui benefits

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That's exactly right - NYS Department of Labor expects you to make reasonable efforts to address workplace issues before quitting. Going to HR multiple times like the OP did should satisfy that requirement. Did you file an appeal when they denied your claim?

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This is such a frustrating situation! I'm dealing with something similar where my manager keeps changing my schedule last minute and cutting my hours. Is that considered good cause? I'm a single parent and the unpredictable schedule makes it impossible to arrange childcare. I'm worried about quitting but also can't keep missing work because I can't find a babysitter on 2 hours notice.

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Significant changes to work schedule that affect your ability to perform the job can qualify as good cause, especially when it impacts childcare arrangements. Document every schedule change and how it affects you. NYS Department of Labor considers whether a reasonable person would quit under similar circumstances.

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If you're having trouble reaching someone at NYS Department of Labor to get clarification on your specific situation, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo showing how it works (https://youtu.be/qyftW-mnTNI). It was really helpful when I needed to discuss my good cause documentation before filing my claim. Sometimes you need to talk to a real person to understand how your particular circumstances fit the rules.

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how much does that cost? im already broke from dealing with this job situation

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It's way cheaper than missing out on benefits because you didn't understand the requirements properly. The peace of mind was worth it for me when I was unsure about my situation.

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good cause is basically when your job becomes impossible to keep doing. toxic boss counts but you gotta prove it happened

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Thanks, that's what I'm hoping. I have plenty of proof so hopefully that will be enough for the adjudication process.

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I went through a similar situation last year with NYS Department of Labor and was approved for benefits after quitting due to workplace harassment. The key things that helped my case were: 1) I had documented dates, times, and details of each incident, 2) I had email evidence showing I tried to address it through proper channels, and 3) I could show the harassment was affecting my work performance and mental health. Since you already reported to HR twice and have screenshots, you're in a good position. Just make sure when you file your claim that you clearly explain how you tried to resolve the situation first and why continuing to work became unreasonable. The adjudicator will want to see that you made good faith efforts before quitting. Good luck!

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This is really helpful to hear from someone who actually went through the process successfully! I'm curious - how long did it take for NYS Department of Labor to make a decision on your case? And did you have any issues during the adjudication process, or was it pretty straightforward once you provided all the documentation? I'm trying to prepare myself for what to expect timeline-wise since I really need to get out of this situation soon.

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@Libby Hassan It took about 3-4 weeks for NYS Department of Labor to make their decision after I submitted all my documentation. The adjudicator called me once to go over some details and asked follow-up questions about my attempts to resolve the situation. They also contacted my former employer, so be prepared for that. The process was actually more straightforward than I expected - just make sure you have everything organized and can clearly explain the timeline of events. Having all your documentation ready upfront really speeds things up.

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I'm sorry you're going through this situation - workplace harassment is incredibly stressful. Based on what you've described, you actually have a strong case for good cause. The fact that you've documented everything and made multiple HR reports shows you tried to resolve it through proper channels, which is exactly what NYS Department of Labor looks for. The hostile work environment with inappropriate comments and discriminatory treatment (different deadlines than other employees) definitely qualifies. Just make sure when you file your claim that you organize all your evidence chronologically - the screenshots, HR complaint records, and any witness information if you have it. The adjudicator will want to see that a reasonable person in your situation would have felt they had no choice but to quit. Don't let fear of denial keep you in a toxic situation when you have solid documentation.

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This is exactly the reassurance I needed to hear! Thank you so much for breaking down what the adjudicator will be looking for. I've been so stressed about this whole situation that I wasn't thinking clearly about how strong my documentation actually is. You're right that I shouldn't let fear keep me trapped in this toxic environment when I have solid evidence. I'm going to start organizing everything chronologically like you suggested and finally take the step to quit and file my claim. It's good to know that what I'm experiencing really does qualify as good cause under NYS Department of Labor rules.

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I've been through a similar situation and want to emphasize that you should also keep detailed records of how this harassment is affecting your health and ability to do your job. NYS Department of Labor considers the overall impact on your work performance and wellbeing. If you're losing sleep, having anxiety, or your work quality is suffering because of the hostile environment, document that too. Also, if you have any coworkers who witnessed the inappropriate behavior, see if they'd be willing to provide statements. Having multiple sources of evidence really strengthens your case. The fact that you've already gone to HR twice shows you exhausted internal remedies, which is crucial. Don't stay in a situation that's damaging your mental health when you have solid grounds for a good cause claim.

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This is such valuable advice about documenting the health impacts! I hadn't thought about keeping records of how the stress is affecting me physically and mentally, but you're absolutely right that NYS Department of Labor would want to see the full picture of how this hostile environment is impacting my ability to work. I have been having trouble sleeping and my work quality has definitely declined because I'm constantly on edge. I should start writing down these effects with dates. Unfortunately, most of my coworkers are too scared to speak up because they don't want to become targets themselves, but I might have one colleague who would be willing to provide a statement since they witnessed some of the inappropriate comments. Thanks for pointing out that going to HR twice already shows I exhausted internal options - I was worried that wasn't enough but it sounds like it should meet the requirement.

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I'm new to this community but went through a very similar situation about 6 months ago. What really helped me was keeping a daily log of incidents - not just the big things, but every uncomfortable interaction, every unreasonable demand, every time I felt singled out. NYS Department of Labor adjudicators really appreciate seeing patterns of behavior over time. Also, if you have any medical documentation showing stress-related symptoms (doctor visits, prescriptions for anxiety/sleep issues), include that too. It shows the tangible impact on your health. From what you've described with the documented harassment, HR complaints, and discriminatory treatment, you have a solid good cause case. The hardest part is often just making the decision to leave, but your wellbeing is worth more than staying in a toxic environment. Trust your documentation and don't let fear paralyze you.

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Welcome to the community! Your advice about keeping a daily log is spot on - I wish I had started doing that earlier instead of just documenting the major incidents. The pattern recognition aspect is so important for NYS Department of Labor cases. I actually do have some medical records from when I started having panic attacks at work, so I'll definitely include those with my claim. It's encouraging to hear from someone who successfully went through this process recently. Did you face any pushback from your employer during the adjudication, or were they pretty cooperative when NYS Department of Labor contacted them? I'm worried my supervisor might try to spin the situation differently when they're interviewed.

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I'm dealing with a workplace harassment situation too and your post really resonates with me. From everything I've researched about NYS Department of Labor good cause requirements, you seem to have exactly what they're looking for - documented incidents, proof you tried to resolve it through HR, and evidence of discriminatory treatment. The fact that you're being given impossible deadlines while others get reasonable ones is a clear pattern they'll recognize. I've been hesitant to quit my own toxic situation because I was worried about the financial risk, but reading through all these responses from people who successfully navigated the system gives me hope. It sounds like as long as you organize your evidence well and can show you exhausted internal remedies (which you clearly did with two HR reports), NYS Department of Labor recognizes that no one should have to endure a hostile work environment. Your mental health and wellbeing matter more than staying in a job that's destroying you.

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I'm so glad this thread is helpful for your situation too! It's really encouraging to see how many people have successfully navigated the NYS Department of Labor good cause process. What struck me most from all these responses is that the key seems to be thorough documentation and showing you tried to fix things internally first - which it sounds like both you and the original poster have done. The pattern of discriminatory treatment you mentioned is exactly the kind of thing that strengthens a case. It's terrible that so many of us are dealing with toxic workplaces, but at least we can support each other through the process. Have you started organizing your documentation yet? I found it helpful to create a timeline with dates and incidents to see the full scope of the harassment pattern.

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I'm really sorry you're going through this - workplace harassment is so draining and stressful. Based on what you've described, you actually have a very strong case for good cause with NYS Department of Labor. The combination of documented hostile behavior, discriminatory treatment with the impossible deadlines, and your two attempts to resolve it through HR should definitely meet their requirements. I went through something similar about a year ago and was approved for benefits. The adjudicator told me that having evidence of trying to work within the system first (like your HR reports) was crucial, even if HR didn't actually help. Make sure when you file your claim that you emphasize how the harassment escalated despite your efforts to address it properly, and how it became impossible to continue working effectively in that environment. Don't let fear of denial keep you trapped - your documentation sounds solid and your mental health is worth protecting.

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Thank you so much for sharing your experience - it really helps to hear from someone who went through this successfully! I'm curious about the timing aspect - did you quit first and then file your claim, or did you file while still employed? I'm trying to figure out the best approach since my situation is getting worse every day. Also, when the adjudicator said your HR attempts were crucial, did they ask for specific documentation of those reports or just your testimony about them? I have copies of my HR complaints but I'm not sure if that's enough proof that I actually filed them.

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I quit first and then filed immediately - NYS Department of Labor actually recommends filing your claim right after your last day of work to avoid any delays in processing. The adjudicator did ask for documentation of my HR reports, so having copies like you do is perfect! They want to see the actual paperwork showing you filed complaints and when. Email receipts, HR case numbers, or written responses from HR all help prove you went through proper channels. In my case, I had email confirmations of my complaints and HR's lackluster responses, which actually strengthened my case because it showed the company failed to address serious issues. Don't wait too long to get out of that toxic environment - the stress will only get worse and could impact your ability to present your case clearly.

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