How to open new claim for unemployment with NYS Department of Labor - need step by step help
My previous claim expired last month and I need to file a brand new unemployment claim with NYS Department of Labor. I'm getting confused by the my.ny.gov website - is it the same process as filing an initial claim or is there something different for reopening? I worked at a restaurant for 8 months before getting laid off again due to slow business. Do I need to gather all my employment history again or does NYS Department of Labor already have that information from my old claim? Also worried about the job search requirements since those seem to have changed. Any help would be appreciated!
31 comments

Ravi Sharma
You'll need to file a completely new initial claim, not reopen your old one. Go to my.ny.gov and select 'File a Claim for Unemployment Insurance Benefits.' Even though NYS Department of Labor has your previous employment history, you'll need to enter your most recent employer information and wages for the new base period. Make sure you have your Social Security card, driver's license, and employment details for the last 18 months ready before you start.
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Isabella Ferreira
•Thanks! Do I need pay stubs from my recent job or will NYS Department of Labor verify wages directly with my employer?
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Freya Thomsen
just did this last week, the website walks you through everything but it took me like 45 minutes to complete. make sure you answer all the questions about why you left your job accurately because they'll verify with your employer later
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Omar Zaki
Important note about job search requirements - you now need to complete 3 work search activities per week and keep detailed records in your online job search log. This changed from the old requirements. You can access the job search log through your my.ny.gov account after your claim is filed. Activities include applying for jobs, attending job fairs, networking events, or using NYS Department of Labor career services.
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AstroAce
•Wait, I thought it was still just 2 job contacts per week? When did this change to 3 activities?
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Omar Zaki
•The requirement is 3 work search activities per week for most claimants. Some activities count as multiple contacts - like attending a job fair can count for 2 activities. Check the specific requirements in your my.ny.gov account as they can vary based on your situation.
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Chloe Martin
UGH the NYS Department of Labor system is so frustrating! I've been trying to get through to someone for WEEKS about issues with my claim and can never reach a human. The phone lines are always busy and the callback feature never works. Has anyone found a reliable way to actually talk to someone at NYS Department of Labor when you need help?
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Diego Rojas
•I had the same problem until I found Claimyr. It's a service that helps you get through to NYS Department of Labor agents by handling the phone queue for you. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was finally able to speak with someone about my adjudication issue after weeks of trying on my own.
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Chloe Martin
•Interesting, never heard of that before. Did they charge you a lot for the service?
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Diego Rojas
•They focus more on the value of actually reaching someone rather than the cost. For me it was worth it because I needed to resolve my claim status and couldn't afford to keep missing work to try calling during business hours.
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Anastasia Sokolov
One thing to watch out for - if there's any gap between when your last claim ended and when you file this new one, NYS Department of Labor might question why you didn't file sooner. Be prepared to explain what you were doing during that time (looking for work, training, etc.). Also double-check that you meet the monetary requirements for a new claim based on your recent earnings.
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Isabella Ferreira
Update: Just finished filing my new claim! The process was straightforward once I had all my information ready. One tip - they ask for exact dates of employment so make sure you have that info handy. My claim is now showing as pending and I should hear back within a few days about approval. Thanks everyone for the help!
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Freya Thomsen
•glad it worked out! remember to file your first weekly claim this week even if your initial claim is still pending
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Zane Gray
Great to hear you got your claim filed successfully! Just wanted to add for anyone else reading this - if you're filing a new claim after your previous one expired, make sure to keep documentation of your job search activities from day one. Even while your claim is pending, NYS Department of Labor expects you to be actively looking for work. I learned this the hard way when they asked for my job search records retroactively during my eligibility review. Also, if you worked in multiple states during your base period, you might need to file an interstate claim which has different requirements.
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Grace Lee
•This is really helpful advice about keeping job search records from the start! I'm curious about the interstate claim situation - how do you know if you need to file an interstate claim versus a regular one? Is it based on where you worked most recently or where you earned the most wages during the base period?
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Ava Harris
•Great question! For interstate claims, it's generally based on where you worked during your base period (the first 4 of the last 5 completed calendar quarters). If you worked in NY but also had wages in other states during that time, you might be eligible for a Combined Wage Claim that includes wages from multiple states. You'd still file through NYS Department of Labor since you're residing here, but they coordinate with the other states to combine your wages for a potentially higher benefit amount. The my.ny.gov system will actually prompt you about this when you're entering your employment history - it asks if you worked in other states. Definitely worth exploring if it applies to your situation since it could mean higher weekly benefits!
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Aria Park
•Good question! Interstate claims are typically filed in the state where you live, but it depends on your specific situation. If you worked in NY but live in another state, or worked in multiple states during your base period, you'd usually file in your state of residence. The key factor is where you have wages from covered employment during the base period (usually the first 4 of the last 5 completed calendar quarters). NYS Department of Labor will coordinate with other states to determine your benefit amount based on all qualifying wages. I'd recommend calling NYS Department of Labor directly or checking the interstate claim section on my.ny.gov to determine which applies to your situation.
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Henry Delgado
•@Grace Lee Interstate claims are typically filed in the state where you live, but it depends on your specific work history. If you worked in NY most recently but also had wages in other states during your base period the (first 4 of the last 5 quarters ,)you might be able to combine those wages. The interstate claim process can actually get you higher benefits if you earned more in the other state. I d'recommend calling NYS Department of Labor to ask about your specific situation - they can run a quick wage inquiry to see if filing interstate would benefit you.
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Effie Alexander
•Good question! For interstate claims, it depends on where you worked during your base period (the first 4 of the last 5 completed quarters). If you worked in NY for most of your base period, you file in NY even if your most recent job was in another state. But if you worked primarily in another state during the base period, you'd file there instead. The wages from all states get combined, but the state where you file determines your benefit amount and requirements. NYS Department of Labor has an interstate claims section that can help determine which state you should file in - it's worth calling them if you're unsure since filing in the wrong state can delay your benefits significantly.
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Natasha Petrova
•Great question! You file an interstate claim in the state where you currently live, but it's based on where you earned wages during your base period. If you worked in NY but now live in another state, you'd file an interstate claim in your current state but it would be against NY wages. Conversely, if you live in NY but worked in other states during your base period, you'd file the interstate claim in NY. The key is that your most recent work location doesn't necessarily determine it - it's about where your qualifying wages were earned. NYS Department of Labor will help coordinate with other states to verify your wage records.
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Oliver Zimmermann
•Great question! For interstate claims, it's generally based on where you worked during your base period (the first 4 of the last 5 completed calendar quarters). If you worked in NY for most of your base period but had some work in another state, you'd typically file in NY and they'll request wage information from the other state. However, if you worked primarily in another state during your base period, you might need to file there instead. The my.ny.gov system usually guides you through this during the initial questions, but when in doubt, NYS Department of Labor can help determine which state you should file in based on your specific work history.
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Angel Campbell
•Great question! You typically file an interstate claim in the state where you live, but it gets complicated when you've worked in multiple states. From what I understand, NYS Department of Labor will help determine this during the application process - they'll ask about all your employment in the base period (last 5 completed quarters) and figure out which state should handle your claim based on where you earned wages. If most of your wages were earned in NY, you'd likely file here even if you worked briefly in another state. But definitely let the system guide you through those questions rather than trying to figure it out yourself beforehand.
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Danielle Campbell
•Great question! You file an interstate claim in the state where you live, but it's based on where you worked during your base period (the first 4 of the last 5 completed calendar quarters). If you worked in New York during your base period but now live in another state, you'd file an interstate claim in your current state but it would be processed under New York's rules since that's where you earned wages. Conversely, if you live in NY but worked in other states during your base period, you'd file here but the other states' wage records would be used. The my.ny.gov system should guide you through this when you enter your work history - it'll detect if you need interstate processing.
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Dylan Cooper
•Great question! For interstate claims, it's based on where you worked during your base period (the first 4 of the last 5 completed calendar quarters before you file). If you worked in NY for your most recent job but had wages from other states during the base period, you'd typically file in NY and they'll request wage information from the other states. However, if you worked mostly outside NY during the base period, you might need to file in the state where you earned the most wages. The my.ny.gov system will actually guide you through this - there's a section that asks about out-of-state employment and will tell you if you need to file elsewhere. When in doubt, you can always call NYS Department of Labor (good luck getting through!) or use their online chat feature to confirm where you should file.
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Leila Haddad
•Great question! Interstate claims are typically based on where you worked during your base period (the first 4 of the last 5 completed calendar quarters before you file). If you worked in multiple states during that time, you generally file in the state where you earned the most wages. However, there are exceptions - sometimes it's better to file in the state with higher benefit amounts even if you earned less there. The my.ny.gov system should guide you through this, but if you're unsure, it's worth calling NYS Department of Labor to confirm before filing since you can't easily change it later.
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Marcus Williams
•Good question! For interstate claims, it's generally based on where you earned the most wages during your base period (the first 4 of the last 5 completed calendar quarters). If you worked in NY most recently but earned more wages in another state during your base period, you'd typically file in that other state. However, if NY is where you earned the most wages, you file here but NYS Department of Labor will request wage information from the other states. The my.ny.gov system should guide you through this during the application process, but if you're unsure, it's worth calling to confirm before filing.
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Katherine Harris
•Great question! Interstate claims are typically required when you worked in a state other than where you're filing for benefits during your base period (usually the first 4 of the last 5 completed calendar quarters). So if you live in NY but worked in NJ or CT during your base period, you'd likely need to file an interstate claim. The key factor is where you earned wages, not necessarily where you worked most recently. NYS Department of Labor will usually tell you during the initial claim process if you need to file interstate instead. The wages from other states can sometimes result in a higher benefit amount, so it's worth checking if you worked across state lines.
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Jayden Hill
•Great question! For interstate claims, it's generally based on where you worked during your base period (the first 4 of the last 5 completed quarters before you file). If you worked in multiple states during that time, you'll need to file an interstate claim in the state where you currently reside. The state where you file will coordinate with the other states to get your wage information. However, if you only worked in New York during your base period but now live in another state, you'd still file with NYS Department of Labor since that's where your wages were earned. The my.ny.gov system should guide you through this, but it can get complicated so don't hesitate to call for clarification if you're unsure!
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Theodore Nelson
•Great question! You typically file an interstate claim in the state where you live, but it gets complicated when you've worked in multiple states. The general rule is that you file in your state of residence, and they'll request wage information from the other states where you worked during your base period. However, if you worked primarily in another state and still live there, you might file directly in that state instead. NYS Department of Labor has specific guidelines on their website about interstate claims, but honestly the rules can be confusing. If you're unsure, it's worth calling their interstate claims unit directly - they can tell you definitively which type of claim to file based on your specific work history and residence.
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Javier Cruz
•Great question! Interstate claims are typically filed in the state where you currently live, but you can claim wages from jobs in other states during your base period. If you worked in NY but now live in another state, or if you worked in multiple states including NY, you'd usually file where you reside. The interstate claim pulls wage information from all the states where you worked. NYS Department of Labor has agreements with other states to share this wage data, but it can sometimes take longer to process. If most of your recent wages were earned in NY and you still live here, a regular NY claim is usually the way to go.
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Zoe Gonzalez
•Great question! From what I understand, you typically file in the state where you worked most recently, but if you earned wages in multiple states during your base period (the first four of the last five completed calendar quarters), NYS Department of Labor will help coordinate with those other states to combine your wages. The interstate process basically ensures you get credit for all your qualifying wages regardless of which state they were earned in. If you're unsure, it's best to start with a regular claim in NY since you're currently residing here - the system will flag if an interstate claim is needed during processing.
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